Press Releases

Microsoft and 24/7 Inc. Join Forces to Deliver the Future of Customer Service for Large Businesses

Feb 7, 2012

Microsoft and 24/7 Inc. announce agreement to combine the power of “Big Data” and natural user interfaces into a new enterprise cloud platform for customer service.

Microsoft Continues Momentum in Speech With New Customer Care Solution for Avis Budget Group

Aug 3, 2010

Microsoft Tellme helps Avis and Budget improve customer service using cloud services, is recognized for leadership in speech technology.

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Feature Stories

Speech, the Experience Game-Changer

Aug 3, 2010

Zig Serafin outlines the future of speech technology and natural user interfaces at SpeechTEK.

Microsoft Tellme Puts Ford Drivers on Cloud 9

May 13, 2010

With more than 2 million SYNC-equipped vehicles on the road today, Ford has shown that people want a simpler and easier way to make phone calls, listen to music and get directions while in the car.

What Could Be More Natural?

Jan 6, 2010

Project Natal and other natural user interface products that Microsoft is working on are helping usher in a new generation of human-computer interaction.

Spread the Word: Speech Recognition Is the “New Touch” in Computing

Oct 28, 2009

The Speech at Microsoft group is integrating voice technology into some of Microsoft’s best-known applications, revolutionizing how people interact with their computers and mobile devices.

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Blog Posts

Four Reasons We’ll Love Talking to Our TVs

Aug 9, 2011

By Zig Serafin, General Manager, Microsoft Tellme

2010 Shaping Up As Big Year for Speech Recognition

March 11, 2010

2010 looks like another major year in technology. One clear trend is the focus on more natural ways of interacting with computers, in essence making technology more approachable to more people.

What Could Be More Natural?

Jan 7, 2010

Project Natal for Xbox was unveiled this year at CES and will basically transform your whole body into the Xbox game controller. Project Natal is a part of a bigger effort around what scientists call natural user interface (NUI).

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