Program requirements and benefits

The Microsoft Supplier Program (MSP) has specific requirements that suppliers are required to meet. Suppliers are also evaluated against certain Microsoft business objectives. That's why not every supplier that is referred to the program and that meets the basic requirements is admitted.

Program requirements

To be part of the program, suppliers must meet the requirements outlined here.

To be considered for and maintain membership with the MSP:

A supplier must have received approval from the Microsoft Procurement organization.

A supplier must have signed originals, on file with Microsoft, of the following documents:

  • A Microsoft Master Services Agreement

  • A Microsoft Non-Disclosure Agreement (NDA) (Independent of the Master Services Agreement)

A supplier must be in good standing with other Microsoft Supplier programs such as, but not limited to, the:

  • Supplier Security & Privacy Assurance Program (SSPA) compliance (formerly, Vendor Privacy Assurance Program compliance)

  • Anti-Corruption Due Diligence Program

  • Responsible Sourcing Program

  • Supplier Screening Program

A supplier must maintain:

  • Stable financial health

  • An average Customer Satisfaction Rating of 3.0 (based on Microsoft’s internal five-point feedback solution)

Program benefits

When a supplier joins the Microsoft Supplier Program, the supplier becomes eligible for program benefits, which Microsoft may modify over time. The following table outlines the current MSP benefits.

Benefits

Recognition

Eligible for MSP Awards Program and self-nominations

yes

Showcase MSP Award finalist during MSP Summit

yes

Press release on MSP Award Winners

yes

Internal showcase of MSP Award Winners

yes

Eligible for Supplier of the Year

yes

Supplier Showcase on intranet and sites

yes

Events

MSP Summit invitations

yes

Training

Trained on category-specific content as well as in the use of general Microsoft procurement processes, such as MS Invoice and MS Inquire (United States and Canada only)

yes

Resources

Brand Tools

yes

Discounts on select software, games, hardware, controllers, and books (United States and Canada only)

yes

MSP Quarterly newsletter distribution

yes

1 Minute Update distribution

yes

MSP Office support

yes

Supplier awards

Through the MSP Excellence Awards Program, Microsoft annually recognizes suppliers that consistently provide an outstanding level of service and quality.

Winners of the 2016 MSP Excellence Awards were nominated by employees of Microsoft in various business units, MSP suppliers, and Microsoft Procurement Professionals. An extensive panel of Microsoft employees and external judges selects all final awardees. Award winners were based on excellence in a number of areas, including quality, value, service, and innovation.

In 2016, Microsoft issued six MSP Excellence Awards to key suppliers whose performance over the past year demonstrated exceptional commitment and service.

Winners were announced in three categories:

  • Supplier Diversity
  • Responsible Sourcing Leadership (Bridging the Opportunity Divide, Climate Performance, and Impact Sourcing)
  • MSP Supplier of the Year (Large, Medium, and Small Business)

Read the press release

Amaxra: Recipient of the 2016 Supplier Diversity Award

Based in Washington State, Amaxra Inc. is a premier business management and technology solutions firm. Amaxra maximizes measurable business outcomes by focusing on customer needs and objectives, supporting or optimizing their business processes, and using tailored customer- and case-specific technology solutions that deliver business results.

As part of Amaxra’s core values, diversity is critical to developing its team and a crucial element in business success. Amaxra focuses on developing and promoting an inclusive culture to attract, develop, and retain diverse talent.

As a certified diversity supplier (woman-owned since commencing business in 2007), Amaxra has benefited from the Women’s Business Enterprise National Council status this provides in obtaining and developing relationships across a wide range of businesses, including Microsoft. As such, this is a goal that is also strong in Amaxra’s own purchasing commitment and using diversity suppliers wherever possible, including the consultants they hire for engagements.

Amaxra’s diverse spend in 2015 was 42 percent with a projected increase of 6 percent in 2016 across various diversity categories including women, black, and Hispanic.

Techno Brain BPO ITES: Recipient of the 2016 Impact Sourcing Leadership Award

Headquartered in Nairobi, Kenya, Techno Brain Group is an African IT training, solution, and business process outsourcing (BPO) company that provides innovative solutions to advance the way organizations do business.

With operations in 19 African countries and 23 countries worldwide, Techno Brain provides industry-leading technology solutions to NGOs, government, and private organizations globally. Techno Brain’s BPO Division offers voice, data, knowledge process management, and IT-enabled services tailored to the global outsourcing industry for the past eight-plus years, spread across seven African countries.

Through its Impact Sourcing model, Techno Brain BPO ITES helps secure employment for underprivileged youth through its partnerships with Rockefeller Foundation, World Vision International, and other NGOs and technology partners in building its BPO unit in seven countries in Africa. There are 800 people working in BPO within the organization, of whom 400 have come from underprivileged communities. In the past eight years, 300 youth from disadvantaged backgrounds in Kenya have been engaged, of whom 43 percent are women.

Techno Brain BPO ITES was recognized for its leadership on Impact Sourcing. In addition to partnering with the Microsoft 4Afrika Initiative, where together the Techno Brain Training division has trained 10,000 African youth, Techno Brain BPO ITES has worked for the Microsoft Analog team to capture and label data for various projects. The judges for this award were "impressed with Techno Brain’s extreme social impact that helped Microsoft produce high-quality products."

Infosys: Recipient of the 2016 Climate Change Leadership Award

Infosys Ltd. is a global leader in consulting, technology, and outsourcing and next-generation services that enable clients in more than 50 countries to outperform the competition and stay ahead of the innovation curve. With $9.5 billion in FY16 revenues and more than 194,000 employees, Infosys helps enterprises transform and thrive in a changing world through strategic consulting, operational leadership, and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data, and cloud computing.

Infosys provides services across Microsoft IT, business, and product groups. Offerings to Microsoft include Application Development and Maintenance, Application Testing, Application and Infrastructure Support, Business Process Outsourcing, Package Implementation and Customizations, Partnership in Microsoft Product Development and Testing, and Business Consulting services.

Infosys was recognized by Microsoft for its leadership on climate change. Recognizing that reducing its overall carbon footprint can directly reduce Microsoft’s supply-chain emissions, Infosys has put in place a comprehensive program to both rapidly reduce emissions on a per- employee basis, and ultimately reach carbon neutrality through the purchase of renewable energy. The program incorporates a broad array of efficiency measures in buildings and the large-scale procurement of wind- and solar-powered energy. The judges for the award were "impressed with Infosys’s collaboration with partners in industry, academia and government as well as their proposal to work jointly on reducing Microsoft’s environmental footprint."

Moravia: Recipient of the 2016 Supplier of the Year Award—Large

Moravia has been named Supplier of the Year, large category, by the MSP for its partnership with its innovative machine translation evaluation platform to improve supply-chain management and help Microsoft deploy machine translation.

Moravia is a leading globalization solution provider, enabling companies in the information technology, e-learning, and life sciences industries to enter global markets with high-quality multilingual products. Moravia’s solutions include localization, product testing, internationalization, multilingual publishing, technical translation, content creation, machine translation, and workflow consulting.

Moravia maintains global headquarters in the Czech Republic and North American headquarters in California, with local offices and production centers in Japan, China, Latin America, Ireland, the United States, and throughout Europe.

Cartus: Recipient of the 2016 Supplier of the Year Award—Medium

Cartus Corp., a leading provider of global relocation services, has been named Supplier of the Year, medium category, by the MSP.

Cartus has managed nearly 110,000 authorizations for mobility services for Microsoft since 1994. This covers all move types as well as logistical and financial services.

Over the past 18 months, Cartus has provided implementation project management expertise and support to Microsoft’s Global Mobility business leaders in the execution of several major projects that required a close partnership and collaboration across multiple entities.

"The partnership with Cartus has been instrumental in the success of our program initiatives. Their superior support to the relocations of Microsoft employees is exemplified by their stellar survey results."

Anrui Digital: Recipient of the 2016 Supplier of the Year Award—Small

Anrui Digital has been named Supplier of the Year, small category, by the MSP for its partnership with digital, traditional, and social marketing.

Anrui Digital was founded in 2007 and is the leading content marketing, digital marketing, and social marketing services provider in Greater China, and the trusted services advisor to leading business and institutions.

Anrui Digital was successful in building the Storytelling BFAE (Benefit, Feature, Advantage, and Evidence) framework to launch customer and industry-scenario marketing programs for several business groups within Microsoft, such as Office 365 and Microsoft Azure. Over the past 12 months, Anrui Digital has partnered with Microsoft to deliver a variety of marketing campaigns—O365 Company MBA Experience Program, Happy Microsoft Azure Journey Program, and China Smart Partner Digital Marketing.

2015 Excellence Award Winners
  • Supplier of the Year: Wipro, Ltd.
  • Supplier Diversity: Zones, Inc.
  • Responsible Sourcing–Impact Sourcing: Compass Group, PLC
  • Responsible Sourcing–Climate Performance: Akamai Technologies
  • Responsible Sourcing–Bridging the Opportunity Divide: Sutherland Global Services
2014 Excellence Award Winners
  • Supplier of the Year: Assembly/Edelman
  • Brand Value Award: Intergen Ltd.
  • Market Agility Award: Infosys Ltd.
  • Innovation Award: arvato AG
  • Reduced Risk Award: Accenture
  • Cost Management Award: Beyondsoft Corp.
2013 Excellence Award Winners
  • Supplier of the Year: Tata Consultancy
  • Brand Value Award: Metia
  • Market Agility Award: CBRE Inc.
  • Innovation and Reduced Risk Awards: Accenture
  • Cost Management Award: Moravia IT
2011 Excellence Award Winners
  • Diversity Excellence Award and Technology Excellence Award: Zones Inc.
  • Environmental Excellence Award: Hyatt Hotels Corp.
  • Quality Excellence Award: Moravia IT
  • Service Excellence Award and Supplier of the Year Excellence Award: Accenture
  • Value Excellence Award: ChinaSoft International
2010 Excellence Award Winners
  • Supplier of the Year Award: Hitachi
  • Diversity Award: Allegis Group Services
  • Environmental Award: Starwood Hotels & Resorts
  • Service Award: Pitney Bowes Inc.
  • Technology Award: Hitachi Ltd.
  • Quality Award: Universal McCann
  • Value Award: Flextronics International Ltd.
2009 Excellence Award Winners
  • Supplier of the Year Award: Compass Group, North American Division
  • Diversity Award: Corona Wright
  • Environmental Award: DB Engineering
  • Service Award: GLY Construction
  • Technology Award: Compass Group, North American Division
  • Quality Award: Crispin Porter & Bogusky LLC
  • Value Award: Hitachi Global Storage Technologies (Hitachi GST)
2008 Excellence Award Winners
  • Supplier of the Year: Lionbridge Technologies Inc.
  • Diversity: Marriott International Inc.
  • Environmental: Grubb & Ellis Co. and Compass Group PLC.
  • Service: CRG Events
  • Technology: Toshiba America Inc.
  • Quality: MV Transportation Inc.
  • Value: Revonet Inc.
2007 Excellence Award Winners
  • Supplier of the Year: Grubb & Ellis Management Services
  • Quality: MV Transportation
  • Service: LCJ EEIG
  • Technology: HP
  • Value: Infineon Technologies
  • Diversity: Kelly Services
2006 Excellence Award Winners
  • Supplier of the Year: Trammel Crow
  • Quality: GE Plastics
  • Service: Taylor Nelson Sofres
  • Technology: MRM Partners Worldwide
  • Value: Milligan Events
2005 Excellence Award Winners
  • Supplier of the Year: JVC Disc America
  • Diversity: Grubb & Ellis Co.
  • Quality: Carlyle Inc
  • Service: Foxlink International Inc.
  • Technology: comScore SurveySite
  • Value: Philips Optical Storage
2004 Excellence Award Winners
  • Supplier of the Year: Delta Electronics Inc. Power System Business Group
  • Diversity: Dell
  • Quality: Level 3 Communications, Inc.
  • Service: Harte-Hanks Response Management
  • Technology: SurveySite Inc.
  • Value: Freeman Companies
2003 Excellence Award Winners
  • Supplier of the Year: Flextronics International Ltd.
  • Diversity: Compass Group and Thompson Hospitality
  • Quality: Arvato Services Inc.
  • Service: Excell Data Corp.
  • Technology: Toshiba America Information Systems
  • Value: Samsung Electronics Co. Ltd. (Optical Media Solutions Division)