Contracting with Microsoft

In the last several years, procurement processes at Microsoft have become increasingly streamlined. This means we can put the focus on what is most important: choosing qualified vendors/suppliers and developing relationships with them that enable us all to grow toward our potential. We are transitioning from using the term vendor to using the term supplier, so you may see these terms used interchangeably.

The following key policies are central to contracting with Microsoft:

  • Master Supplier Services Agreement (MSSA)
  • Supplier Code of Conduct
  • Microsoft Supplier Guidelines

The Master Supplier Services Agreement (MSSA)

If such a contract is required by Microsoft, this contract must be executed by Microsoft and the supplier prior to doing any work. This is an overarching agreement, so after the supplier has signed this agreement, only business-specific statements of work or purchase orders are needed. Having a uniform agreement in place helps ensure that Microsoft can consistently rely on certain aspects of its relationships with suppliers without discussion or concern, which frees both parties up for more critical activities—like completing the work! The MSSA outlines, in addition to other things, the following:

  • Standard payment terms, which include 2% 10/Net 60
  • US subcontractor spend reporting, which helps Microsoft ensure that suppliers at all levels are doing everything they can to ensure as much diversity as possible within the supply chain.

Download the Master Supplier Services Agreement (PDF, 500 KB)

Supplier Code of Conduct

Because Microsoft is committed to promoting a positive work environment, we expect our suppliers and their employees, agents, and subcontractors to adhere to the same standards of conduct and behavior that we expect from our own employees while they are on Microsoft property or doing business with Microsoft.

Learn more about the Supplier Code of Conduct

The Microsoft Supplier Guidelines

The Microsoft Supplier Guidelines, an adjunct to the Master Supplier Services Agreement, outline the requirements that suppliers are expected to follow.

Learn more about the Supplier Guidelines

Microsoft Purchasing Terms and Conditions

Microsoft purchase order (PO) terms and conditions differ based on which Microsoft subsidiaries a supplier does business with. In some cases, regulations require that certain invoice terms and conditions be tailored to a particular Microsoft subsidiary.

Find the terms and conditions specific to your locale

Suppliers who are currently undergoing the onboarding process can direct questions to the Accounts Payable Support Desk.

Find your local subsidiary contact information