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Support & Services

Support

Support Options

Find assisted & self-service support options to solve common problems.

Support Options

Microsoft provides an array of resources to enable you to find answers and resolve problems on your own, as well as options for direct support. Find support options that best meet your needs by product or solution.

Windows Server 2012 and Previous Product Versions

Technical Resources

Find Support Options and Resources for Windows Server.
Find Support on Top Issues for Windows Server.
Get Windows Server Downloads.
Find Upgrade Information for Windows Server.
Learn more about Server Role Technology for Windows Server.
Find Support Lifecycle Information for Windows Server.
Ask questions about Windows Server on the Windows Server Forums.
Get insights about Windows Server on the Windows Server Blog.
Get insights about Windows Server Essentials on the Windows Server Essentials and Small Business Server Blog.

System Center 2012 and Previous Product Versions

Technical Resources

Find Self-Support Options for System Center.
Find Assisted Support Options for System Center.
Find Support Lifecycle Information for System Center.
Ask questions about System Center on the System Center Forums.
Get insights about System Center on the Server and Cloud Platform Blog.

Forefront Identity Manager 2010

Technical Resources

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Find Assisted Support Options for Forefront Identity Manager.
Find Support Lifecycle Information for Forefront Identity Manager.

Forefront Unified Access Gateway 2010

Technical Resources

Find Self-Support Options for Forefront Unified Access Gateway 2010.
Find Assisted Support Options for Forefront Unified Access Gateway 2010.
Find Support Lifecycle Information for Forefront Unified Access Gateway 2010.

Forefront Client Security

Technical Resources

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Find Support Lifecycle Information for Forefront Client Security.

Forefront Protection 2010 for Exchange Server

Technical Resources

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Find Assisted Support Options for Forefront Protection 2010 for Exchange Server.
Find Support Lifecycle Information for Forefront Protection 2010 for Exchange Server.

Forefront Protection 2010 for SharePoint

Technical Resources

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Find Support Lifecycle Information for Forefront Protection 2010 for SharePoint.

Forefront Security for Exchange Server

Technical Resources

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Find Support Lifecycle Information for Forefront Security for Exchange Server.

Forefront Security for Office Communications Server

Technical Resources

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Find Assisted Support Options for Forefront Security for Office Communications Server.
Find Support Lifecycle Information for Forefront Security for Office Communications Server.

Forefront Security for SharePoint

Technical Resources

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Find Support Lifecycle Information for Forefront Security for SharePoint.

Forefront Server Security Management Console

Technical Resources

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Find Support Lifecycle Information for Forefront Server Security Management Console.

Forefront Threat Management Gateway 2010

Technical Resources

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Find Support Lifecycle Information for Forefront Threat Management Gateway 2010.

Internet Security and Acceleration Server

Technical Resources

Find Self-Support Options for Internet Security and Acceleration Server.
Find Assisted Support Options for Internet Security and Acceleration Server.
Find Support Lifecycle Information for Internet Security and Acceleration Server.

Microsoft Cloud Computing

Get private cloud technical information in the Private Cloud Solution Hub.
Find Microsoft Cloud Support and Troubleshooting.
Ask questions in the TechNet Cloud forums.

Windows Azure

Find Self-Support Options at the Azure Solution Center.
Find Assisted Support Options at the Azure Solution Center.

Virtualization

Get technical information on virtualization in the virtualization TechCenter.
Find information on connecting virtual machines into the physical network with the Hyper-V virtual switch.
Learn about the key benefits and capabilities of Hyper-V Network Virtualization.