System Center Global Service Monitor

 

You need to know about application issues affecting users as soon as possible, ideally before users notice and report the problem. With the growth of Software-as-a-Service and web applications, existing techniques fall short in monitoring and identifying external factors that can negatively impact these applications.

 

System Center Global Service Monitor is a cloud service that addresses this problem by extending the application monitoring capabilities in System Center 2012 beyond your organization’s own network boundary. Global Service Monitor uses Windows Azure points of presence to help give you a true reflection of an end-users’ experience of a web application.

 

System Center Global Service Monitor helps achieve a 360-degree view of the health of web applications. It uses Windows Azure points of presence across the globe, monitored alongside existing data found within the familiar System Center 2012 Operations Manager console. Global Service Monitor reports on availability, performance, and function of web applications by scheduling and executing synthetic transactions against the application from Windows Azure.

 

Global Service Monitor also helps unify tooling and processes, integrating with Microsoft Visual Studio and Team Foundation Server to enable new DevOps scenarios that better align operations and development roles. Global Service Monitor can save time by building synthetic transactions from existing Microsoft Visual Studio web tests and speed issue resolution by delivering IntelliTrace-based issue reports direct to a developer’s Team Foundation Server work item queue.

 

System Center, Microsoft Team Foundation Server, and Microsoft Visual Studio also enable DevOps scenarios for test lab management, integrated incident management, and production diagnostics. These capabilities help reduce the cycle times in managing testing environments and reduce the MTTR (mean time to repair) in resolving production incidents. Visit the Visual Studio application lifecycle management (ALM) site for more information on these DevOps capabilities.

 

You can sign up for a free trial account and use Global Service Monitor for free for up to 90 days. Beyond the 90-day free trial period, System Center Global Service Monitor is only available to customers with active Microsoft Software Assurance coverage for their System Center 2012 server management licenses. This Software Assurance benefit is now available in supporting countries. Please note the service is available only in an English language version.