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Answer Desk. At your service.
When it comes to technology, we’re here to help. Schedule a free one-on-one appointment with an Answer Desk expert at a store near you. They’ll provide a personal recommendation on which services—from tech support to protection to personal training—are right for you.
Get answers in three steps
Schedule your free in-store consultation at our Answer Desk
Meet one-on-one with a Service Advisor at your local Microsoft store
We’ll either fix the issue on the spot or recommend the best service for you
Get an entire year of unlimited, anywhere Answer Desk support to resolve even the toughest technology needs — over the phone, online, or in-store. You’ll also receive in-store unlimited data recovery services and one-on-one Personal Training.
Take control of your technology. Learn how to work smarter and faster, get more done, or just have more fun by training one-on-one with our Answer Desk experts. Whether you want to improve your skills or learn new ones, we’ll help you get the most out of your applications and devices.
Internet Explorer 10 & OneDrive
$49 One-hour single course
Choose from one of our many courses and spend an hour training on that topic.
Available Answer Desk services vary by store location. Contact your store for full details about which services are available.
Learn more at e-stewards.org/certification-overview/program-details.
1See an associate in store for more details.
2Customer is allowed two (2) claims within the two-year warranty period; each claim is subject to a $49 deductible.
3Certain items subject to a $49 deductible, see store associate for additional details.