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Trade in and save

Bring your laptop, tablet, phone, or gaming console to your local Microsoft Store and take advantage of our trade-in program. If your device has value, we'll give you a Microsoft Store credit that can be used toward a new device. If it doesn't, we'll wipe all your data and safely recycle it for you. It's fast, easy, and free.                                      

Trade in at your local Microsoft store

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Trade-in at your local Microsoft Store 
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Bring in your used device 
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Receive a Microsoft Store credit
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Use your credit to upgrade to the latest tech

Rechargeable Battery Recycling

Microsoft encourages the recycling of rechargeable batteries and is working in conjunction with Call 2 Recycle to provide customers with a cost free and convenient recycling program. To learn more about battery recycling and to find the nearest return location visit or call 1-877-2-RECYCLE.            

*Available only in select Microsoft retail stores in the United States, Puerto Rico and Canada. Trade-in’s valid only for in-store purchases. Not valid online. To be eligible for trade-in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully functional, working condition without broken/missing components, cracked display/housing, liquid damage, modification(s) or have device warranty seal broken to be considered working. Cannot be password protected, and include original chargers/accessories. Must contain hard drive. Any appraised value will be determined at trade-in and provided as a Microsoft retail store credit. All trade-ins are subject to Microsoft's discretion and approval. All trade-ins are final. Recycle for Rewards program provided by CExchange, LLC., and other terms and conditions may apply. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. See store associate for details.