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Don't throw away free money. Trade in before you upgrade.

To get started, simply bring your laptop, tablet, phone, gaming console or games to your local Microsoft retail store and check out our competitive trade-in program.  If your device or game has value, we’ll provide you with a Microsoft retail store credit so you can trade up to the latest device or hottest game titles.* If it doesn’t have value, we will wipe it of all data and safely recycle it for you.  It's fast, easy, and free of charge.                            


Popular game trade-ins:

  •  Call of Duty: Ghosts            

  •  Madden NFL 25                     

  •  Lego Marvel Super Heroes                     

  •  Grand Theft Auto V      


Top device and gaming console trade-ins:                    

  • Apple® iPads and iPhone devices                    

  • Android® tablets and phones                       

  • Playstation® gaming consoles                                     

  • Desktops, laptops, and tablets including Dell, HP, and Lenovo

Rechargeable Battery Recycling

Microsoft encourages the recycling of rechargeable batteries and is working in conjunction with Call 2 Recycle to provide customers with a cost free and convenient recycling program. To learn more about battery recycling and to find the nearest return location visit or call 1-877-2-RECYCLE.            

*Available in select Microsoft retail stores in US, Puerto Rico and Canada; not valid Microsoft online store. To be eligible for trade-in, your tablet, PC, phone, game console, or game media, should include device power cord, if available, and device cannot be password protected. Any applicable value will be determined at trade-in. Microsoft store gift-card value may equal trade-in value, and is subject to Microsoft’s discretion and approval. Recycling is available for eligible items at no charge regardless of trade-in value. All trade-ins are final. Microsoft’s Recycle for Rewards program is provided by CExchange, LLC., and other CExchange terms and conditions may apply. See store associate for details.
†Valid from June 15, 2015 through June 30, 2015,  while supplies last. To be eligible for trade-in, product must power on and be in fully functional, working condition without broken/missing components, cracked display/housing or liquid damage, cannot be password protected, and include original chargers/accessories . To receive maximum trade-in value, you must trade-in a PlayStation 3 or Xbox 360 console, pre-order an Xbox One game and  purchase an Xbox One console at the same time. Any appraised value will be determined at trade-in and provided as store credit, subject to Microsoft’s discretion and approval.  All trade-ins are final . Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards. Combinable with select Xbox One and Xbox Live offers. Discount does not include taxes, shipping or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time.  Limit 1 qualifying trade-in per customer/per purchase. 

Microsoft supports the responsible disposal and recycling of electronic products. Microsoft’s Recycle for Rewards program is provided by CExchange, LLC.