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In Customer Service Push, Microsoft Invests In 24/7,Which Acquires VoxifyWall Street Journal
A Better Way to Get HomeMicrosoft Blog post by Zig Serafin
Bringing Big Data to Customer Service | 24/7 blog
@MsftTellme What do you get when you combine the power of Big Data and NUI? You change expectations of customer service. http://t.co/hAjPDQAJ
@MsftTellme Very cool preview of voice-integration in Mass Effect 3. http://t.co/RdliSooh
@MsftTellme Geekwire: Bill Gates as modern-day Batman: Microsoft co-founder saves 5.8M lives (sans Batmobile). http://t.co/aWsG3Hzi
Discuss Delivering a Transparent Channel Experience with Microsoft Tellme at this Frost & Sullivan Executive MindXchange
Four Techniques to Improve IVR Experience featuring Forrester analyst Adele Sage, with partner Voxify
Bridging Channels for Customer Care featuring Frost & Sullivan analyst Keith Dawson