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In Customer Service Push, Microsoft Invests In 24/7,Which Acquires VoxifyWall Street Journal
A Better Way to Get HomeMicrosoft Blog post by Zig Serafin
Bringing Big Data to Customer Service | 24/7 blog
Discuss Delivering a Transparent Channel Experience with Microsoft Tellme at this Frost & Sullivan Executive MindXchange
Four Techniques to Improve IVR Experience featuring Forrester analyst Adele Sage, with partner Voxify
Bridging Channels for Customer Care featuring Frost & Sullivan analyst Keith Dawson
