The Microsoft Commitment to Global Readiness

As a global company, Microsoft respects and complies with requirements for language, geography, and culture. The Global Readiness team helps ensure that all customers, regardless of their cultures, customs, beliefs, languages, or locations, experience Microsoft devices, services, and communications as globally appropriate, and locally relevant.

Our commitment aligns to the following areas:

  • Customers find that Microsoft products are easy to use and reflect their linguistic needs and cultural expectations by providing products and services in local languages.

  • Developers worldwide have resources to build world-ready services and applications. The Language Toolbox provides links to a variety of Microsoft resources that are available for the developer community.

  • Microsoft products and services are locally relevant, globally appropriate, and compliant with company and external requirements.

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Investments in Technology

Microsoft products and services development includes a vigorous, multi-level review process to help ensure that text, symbols, images, and graphics are evaluated for worldwide suitability. We use a combination of proprietary tools, guidelines, and standards to find potentially sensitive content. This process occurs throughout the product development cycle to identify content that may be inappropriate or unacceptable in some locales.

Our long-term investment in geopolitical content quality helps the company bring the best possible products and services to market. This investment is one way to help ensure customers have a better, more trustworthy experience with Microsoft products and services.

Microsoft Cartographic Policy Statement

Microsoft recognizes that diverse and sometimes conflicting views of geography exist in the world. We seek to remain as neutral as possible while providing accurate and informative mapping products.

In dealing with disputed areas, our cartographers strive for detailed and neutral depictions and to try present differing points of view where appropriate. In areas of cartographic uncertainty:

  • Microsoft follows the decisions of the International Court of Justice on geographic disputes.

  • In the absence of a legal agreement or judgment, we weigh the practices and opinions of United Nations bodies, the International Organization for Standardization, regional political organizations, and independent academic and research organizations to determine if a significant international consensus exists.

  • When there is no legal judgment or significant international consensus regarding a particular geographic sovereignty or border dispute between two nations, Microsoft will depict the area as disputed.