UltraCam Support

Vexcel Imaging GmbH, a Microsoft company, is committed to customer satisfaction.

We provide superior products and services and are dedicated to delivering customer service and technical support excellence to our customers and partners. Our worldwide support is set up in three different locations. Depending on your location, please call one of the following hotlines:

  • Europe: +43 1 2676 0400
  • North- and South-America: +1 646 568 7669
  • Asia: +65 3158 6201

Depending on the time of your call, you will be connected to one of our support teams in Graz, Boulder or Singapore:

  • Austria, Graz: 08:00-17:00 CET
  • USA, Boulder: 17:00-02:00 CET
  • Singapore: 02:00-08:00 CET

For assistance or support please email us at:
Support Email Camera including UltraMap licensing: cam-spt@microsoft.com

Mirukuru Co.,Ltd.

Contact: Mr. Shinji Inaba
Tel.: +81 3 4360-5557
Fax: +81 3 4360-5790
E-Mail: inaba@mirukuru.co.jp

GeoToolBox Ibérica S.L.

Contact: Mr. Jose Ignacio Calvo
Tel.: +34 91 345 5598
Fax: +34 91 345 2713
E-Mail: jose.calvo@gtbi.net
Generic E-Mail: ultrascan@gtbi.net
Support center: support@gtbi.net

Atay Engineering Co.

Contact: Mr. Hürcan Atay
Tel.: +90 312 21 222 11
Fax: +90 312 21 222 75
E-Mail: hurcan@ataymuhendislik.com

Jena Instrument Ltd.

Contact: Mrs. Svetlana Gersimova
Tel.: +7 495 649 61 05
Fax: +7 495 649 61 05
E-Mail: sgg@jena.ru

Imagemaps PTE LTD

Contact: Mr. Lee Hon Chuan
Tel.: +65 6773 1281
Fax: +65 6775 2166
E-Mail: honchuan@imagemaps.com

United Remote Sensing (URST)

Contact: Mr. Lei Yu
24 Hours Support Hotlines: +86 138 1020 5893 / +86 186 1201 1362
Office Hours Support Hotlines:
(Beijing Time 9:00- 17:00, Mo-Fr): +86 10 512 89097
QQ (Only for Chinese customers): 51385770 / 1163208300
E-Mail: support@cnurs.com / leiyu@cnurs.com / hujiangtao@cnurs.com

GeoToolBox Ibérica S.L.

Contact: Mr. Jose Ignacio Calvo
Tel.: +34 91 345 5598
Fax: +34 91 345 2713
E-Mail: jose.calvo@gtbi.net
Generic E-Mail: ultrascan@gtbi.net
Support center: support@gtbi.net