UltraCam Support
  • UltraCam Support

Vexcel Imaging GmbH, a Microsoft company, is committed to customer satisfaction.

 

We provide superior products and services and are dedicated to delivering customer service and technical support excellence to our customers and partners.

 

Our worldwide support is set up in three different locations. Depending on your location, please call one of the following hotlines:

 

  • Europe: +43 1 2676 0400
  • North- and South-America: +1 646 568 7669
  • Asia: +65 3158 6201

 

Depending on the time of your call, you will be connected to one of our support teams in Graz, Boulder or Singapore:

 

  • Austria, Graz: 08:00-17:00 CET
  • USA, Boulder: 17:00-02:00 CET
  • Singapore: 02:00-08:00 CET

 

For assistance or support please email us at:

Support Email Camera including UltraMap licensing: cam-spt@microsoft.com

 

Additional Support

 

Mirukuru Co.,Ltd.

Contact: Mr. Shinji Inaba

Tel.: +81 3 4360-5557

Fax: +81 3 4360-5790

E-Mail: inaba@mirukuru.co.jp



 

GeoToolBox Ibérica S.L.

Contact: Mr. Jose Ignacio Calvo

Tel.: +34 91 345 5598

Fax: +34 91 345 2713

E-Mail: jose.calvo@gtbi.net

Generic E-Mail: ultrascan@gtbi.net

Support center: support@gtbi.net  



 

Atay Engineering Co.

Contact: Mr. Hürcan Atay

Tel.: +90 312 21 222 11

Fax: +90 312 21 222 75

E-Mail: hurcan@ataymuhendislik.com



 

Jena Instrument Ltd.

Contact: Mrs. Svetlana Gersimova

Tel.: +7 495 649 61 05

Fax: +7 495 649 61 05

E-Mail: sgg@jena.ru



 

Imagemaps PTE LTD

Contact: Mr. Lee Hon Chuan

Tel.: +65 6773 1281

Fax: +65 6775 2166

E-Mail: honchuan@imagemaps.com




United Remote Sensing (URST)

Contact: Mr. Lei Yu

24 Hours Support Hotlines: +86 138 1020 5893 / +86 186 1201 1362

Office Hours Support Hotlines:
(Beijing Time 9:00- 17:00, Mo-Fr): +86 10 512 89097

QQ (Only for Chinese customers): 51385770 / 1163208300

E-Mail: support@cnurs.com / leiyu@cnurs.com / hujiangtao@cnurs.com



 

GeoToolBox Ibérica S.L.

Contact: Mr. Jose Ignacio Calvo

Tel.: +34 91 345 5598

Fax: +34 91 345 2713

E-Mail: jose.calvo@gtbi.net

Generic E-Mail: ultrascan@gtbi.net

Support center: support@gtbi.net