Published Nov 11, 2012 | Updated Sep 15, 2017

Ransom:Win32/Loktrom.B

Severe |Detected with Windows Defender Antivirus

Aliases: Spyware/Win32.Zbot (AhnLab) TR/Ransom.EZ.577 (Avira) Trojan.Ransomlock!g33 (Symantec) Trojan.Winlock.6049 (Dr.Web) Trojan-Dropper.Win32.Dapato (Ikarus) Trojan-Ransom.Win32.Gimemo.attq (Kaspersky)

Summary

Windows Defender detects and removes this threat.

This threat locks your PC and displays a full-screen message, commonly called a "lock screen".

It pretends to be from the FBI or a national police force and tries to scare you into paying a fine to unlock your PC.

See the Technical information tab for examples of the lock screen.

Typically, this threat gets on your PC when you visit a hacked webpage.

You can read more about this type on malware on our ransomware page.

Find out ways that malware can get on your PC.

There is no one-size-fits-all response if you have been victimized by ransomware. There is no guarantee that paying the ransom will give you access to your files.

If you've already paid, see our ransomware page for help on what to do now.

Run antivirus or antimalware software

Use the following free Microsoft software to detect and remove this threat:

You should also run a full scan. A full scan might find other, hidden malware.

Advanced troubleshooting

To restore your PC, you might need to download and run Windows Defender Offline. See our advanced troubleshooting page for more help.

Get more help

You can also visit our advanced troubleshooting page or search the Microsoft virus and malware community for more help.

If you’re using Windows XP, see our Windows XP end of support page.

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