Aliases: Win32/Kryptik.AUOI (ESET) TR/Reveton.Q.100 (Avira) Trojan.Win32.Reveton (Ikarus) FBI police (other) GreenDot MoneyPak (other)
Windows Defender Antivirus detects and removes this threat.
Ransom:Win32/Reveton.Q is a ransomware threat that locks your PC and displays a webpage that covers your desktop. This webpage demands that you pay a fine for the supposed possession of illicit material. It is a member of the Win32/Reveton family of ransomware.
The threat might make lasting changes to your PC that make it difficult for you to download, install, run, or update your virus protection. For specific recovery information, please see the Additional recovery instructions in this entry.
Our ransomware FAQ page has more information on this type of threat.
The trend towards increasingly sophisticated malware behavior, highlighted by the use of exploits and other attack vectors, makes older platforms so much more susceptible to ransomware attacks. From June to November 2017, Windows 7 devices were 3.4 times more likely to encounter ransomware compared to Windows 10 devices.
Microsoft doesn’t recommend you pay the fine. There is no guarantee that paying the ransom will give you access to your files.
If you've already paid, see our ransomware page for help on what to do now.
Run antivirus or antimalware software
The following free Microsoft software detects and removes this threat:
- Windows Defender for Windows 10 and Windows 8.1, or Microsoft Security Essentials for Windows 7 and Windows Vista
- Microsoft Safety Scanner
Even if we've already detected and removed this particular threat, running a full scan might find other malware that is hiding on your PC.
You can also ask for help from other PC users at the Microsoft virus and malware community.
If you’re using Windows XP, see our Windows XP end of support page.
Additional remediation instructions for this threat
This threat might make lasting changes to your PC's settings that won't be restored when it's cleaned. The following steps can help change these settings back to what you want: