

Need technical help upgrading to Windows 10? Find answers here![]()
You can also stop by a Microsoft Store near you for free upgrade services.
Qualified Windows 7 or Windows 8.1 devices can upgrade for free.1 Click the Get started button below to begin. We’ll walk you through the process.
Get startedIf this button doesn’t work for you, click here
Purchase a new PC preinstalled with Windows 10 or a Windows 8.1 PC and upgrade for free.
Shop nowIf you’d like to create a USB drive or DVD to download once and upgrade multiple PCs–click here
Note: This free Windows 10 upgrade is available for PCs and tablets; the Windows 10 Mobile upgrade will be available for most phones starting later this year.2

You’ll have a free, full version of Windows 10 -- not a trial or a lite version -- if you complete your upgrade before July 29, 2016.1

The Start menu is back and improved so you get quick access to your favorite things. Your files will be preserved and the apps you’ve pinned to the taskbar will be waiting for you. Learn more

Windows 10 starts fast, resumes fast, and comes with more security features than ever. And it’s designed to work with the hardware and software you already use. Learn more

Windows 10 is packed with innovations like Cortana, your truly personal digital assistant,3 and Microsoft Edge, an all-new browser. Learn more

Explore a continuously expanding selection of apps, games and now movies, TV shows, and the latest music – all certified by Microsoft.4 Learn more

The Microsoft Answer Desk is here for you. If you have questions during or after the upgrade process, our friendly Answer Techs are here to help. As a starting reference, see the Windows 10 Q&A or Community Forum.
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1 Windows Offer Details
Yes, free! This upgrade offer is for a full version of Windows 10, not a trial. 3GB download required; internet access fees may apply. Estimated retail price of Windows 10 Home shown, actual retail prices may vary. To take advantage of this free offer, you must upgrade to Windows 10 within one year of availability. Once you upgrade, you have Windows 10 for free on that device.
Windows 10 Upgrade Offer is valid for qualified and genuine Windows 7 and Windows 8.1 devices, including devices you already own. Some hardware/software requirements apply and feature availability may vary by device and market. The availability of Windows 10 upgrade for Windows Phone 8.1 devices may vary by OEM, mobile operator or carrier. Devices must be connected to the internet and have Windows Update enabled. Windows 7 SP1 and Windows 8.1 Update required. Some editions are excluded: Windows 7 Enterprise, Windows 8/8.1 Enterprise, and Windows RT/RT 8.1. Active Software Assurance customers in volume licensing have the benefit to upgrade to Windows 10 enterprise offerings outside of this offer. To check for compatibility and other important installation information, visit your device manufacturer’s website and the Windows 10 Specifications page. Windows 10 is automatically updated. Additional requirements will apply over time for updates. See Windows 10 Upgrade page for details.
2 The availability of Windows 10 upgrade for Windows Phone 8.1 devices may vary by OEM, mobile operator or carrier.
3 Cortana available in select markets at launch; experience may vary by region and device.
4 App and content availability and experience may vary by region and device.