Be sure that you can browse the internet with your device. Additionally, check your E-mail Reception settings by performing the following (the path to settings depending on the S40 device):

On the Asha 303 device, perform the following:

  1. Select Menu > Mail
  2. Select Options > Settings
  3. Select General Settings
  4. Select When roaming:
  5. Select Follow the account settings. (The default value is Minimize costs, which allows the manual inbox update.)

On the Nokia C3-00 device, perform the following:

  1. Select Menu > Mail
  2. Highligh the Ovi mailbox
  3. Select Options > Settings
  4. Select When roaming
  5. Select Follow the account settings. (The default value is Minimize costs, which allows the manual inbox update.

Older S40 devices, perform the following:

  1. Select Menu
  2. Select Messaging
  3. Select Message settings
  4. Select Email messages
  5. Select Allow Mail reception
  6. Select Always