How can we help you?
- While charging my phone with DC-18, I plugged in the micro-USB cable to charge DC-18 at the same time. Why did my phone stop charging?
- Why does it take longer to charge my phone with DC-18 than with a USB charger from a wall outlet?
- DC-18 is fully charged and the micro-USB has been unplugged from my phone. Why does the 4th indicator light still blink to show ongoing charging, although charging has stopped?
- I charged my DC-18 from a wall outlet and at some point I plugged the micro-USB cable to my phone to charge DC-18 and my phone at the same. Why didn’t my phone start charging?
- When I charge DC-18 with a USB charger or a compatible USB cable connected to my laptop or PC, what should I do when all indicator lights stop blinking?
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