Microsoft Viewpoint
An ever changing economic environment, global expansion and organisational changes are making new demands on your line of business systems.
Naturally you’re concerned with finding the right IT systems that can help your business achieve higher profitability and provide an insight into your day-to-day operational activities.
You want decisions
You want sound decisions focused on the big picture with real-time and up-to-date customer and operations data. To manage change and drive innovation, you need:
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Customisable SCORECARDS and dashboards
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SIMPLE, easy-to-adopt IT tools for your organisation
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Agile IT system geared for GROWTH
You need visibility
When you’re driving financial efficiency and business growth, you require an intelligent and comprehensive view of all aspects of the organisation. Your team needs tools that:
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Provide timely data with high reliability and ACCURACY
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Offer real-time information to increase ACCOUNTABILITY
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Streamline business processes to improve PROFITABILITY and reduce COSTS
You want customer insight
You know that delivering value-based customer experiences needs a 360-degree understanding of customers. A familiar, intelligent and connected experience can help you and your marketing teams:
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Increase customer satisfaction and LOYALTY
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Quickly unlock new OPPORTUNITIES
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Get real-time access to SALES and CUSTOMER DATA
You demand control
When you have a comprehensive view of all operations, you can ensure that process improvements are made and resources optimised. A common platform for end-to-end Operations Management can help to:
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Microsoft Dynamics ERP
CRM 2011 - Driving Sales Productivity
Customer Evidence
Relationships Australia WA
“With virtualisation, we have roughly halved our server fleet and reduced our carbon footprint because we have halved server power consumption and cooling costs at the same time.”
David Davies
Manager Information Services, Wodonga Council
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Capital Transport
“We needed to improve connectivity between our offices with a CRM system that brought together all facets of our business and all sales activities from across the country.”
Brett Arthur
National Sales Manager, Capital Transport
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Australian Reef Pilots
“To ensure the safety of our pilots and our customers’ ships and crews, we believe it’s necessary to invest in state-of-the-art technology.”
Simon Meyjes
Chief Executive Officer, Australian Reef Pilots
Read More