The data dividend
05.01.2014
The Enterprise Team

The data dividend

Six social tricks for business etiquette
04.21.2014
Carrie Landry

Six social tricks for business etiquette

Social & Productivity
Social & Productivity
A who new culture and set of modern social capabilities is emerging in both the consumer and enterprise space. Customers are talking and collaborating with each other, sharing information, and influencing decision-making. There is a growing imperative to be savvy about influential customers and turn them into loyal advocates. And people are bringing these new behaviors and capabilities into the enterprise. Employees want to be able to find each other, talk, share information, and build new value together across traditional hierarchies and silos. The real power in social comes when you extend this reach to include stakeholders who are external to your organization—including, of course, your customers.
Finally, these interactions are generating a lot of new information and insight. The ability to harness these insights to drive business processes and decisions—and to deliver ever more engaging customer experiences—will transform business, creating significant opportunities for differentiation and new business models. When social information becomes embedded in your everyday business tools and processes, you become a fully connected and engaged enterprise.
Engage: Deepen your engagement with customers and partners and drive new opportunities.
Engage: Deepen your engagement with customers and partners and drive new opportunities.
  • Bring the power of next-gen social capabilities into your business by embracing/ providing the same intuitive social experiences people already know and use pervasively in the consumer marketplace.
  • Give employees & partners a voice and ensure they have the information and tools they need to make a difference.
  • Engage more deeply with customers using their preferred social channels to engender loyalty
Collaborate: Drive impact and innovation with agile, adaptive, and collaborative communities.
Harness Insights: Drive your business forward by bringing people and information together to make informed decisions.
Social Computing in the EnterpriseClick to play!
Social Computing in the Enterprise
Microsoft Dynamics AX 2012 for Retail Demo: Social CommerceClick to play!
Microsoft Dynamics AX 2012 for Retail Demo: Social Commerce
Office Casual: Social connections with OutlookClick to play!
Office Casual: Social connections with Outlook

Customer Stories

Big Brothers Big Sisters of Canada
Big Brothers Big Sisters of Canada
Online Business Solution Helps Service Organization Change the Lives of Youth
Virgo Engineers
Virgo Engineers
Leading Valve Manufacturer Adopts Communications Solution, Reduces Costs by 25 Percent
Daimler
Daimler
Global automobile manufacturer replaces IBM Lotus Notes infrastructure with Microsoft Exchange Server 2010

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