Microsoft Viewpoint
An ever changing economic environment, global expansion and organizational changes are making new demands on your line of business systems.
Naturally you’re concerned with finding the right IT systems that can help your business achieve higher profitability and provide an insight into your day-to-day operational activities.
You want decisions
You want sound decisions focused on the big picture with real-time and up-to-date customer and operations data. A recent survey among CEOs show that 66% believe in the need for fundamental, even radical, changes to their business model in the coming years. To manage change and drive innovation, you need:
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Customisable SCORECARDS and dashboards
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SIMPLE, easy-to-adopt IT tools for your organisation
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Agile IT system geared for GROWTH
You need visibility
When you’re driving financial efficiency and business growth, you require an intelligent and comprehensive view of all aspects of the organisation. Your team needs tools that:
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Provide timely data with high reliability and ACCURACY
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Offer real-time information to increase ACCOUNTABILITY
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Streamline business processes to improve PROFITABILITY and reduce COSTS
You want customer insight
You know that delivering value-based customer experiences needs a 360-degree understanding of customers. A familiar, intelligent and connected experience can help you and your marketing teams:
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Increase customer satisfaction and LOYALTY
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Quickly unlock new OPPORTUNITIES
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Get real-time access to SALES and CUSTOMER DATA
You demand control
When you have a comprehensive view of all operations, you can ensure that process improvements are made and resources optimised. A common platform for end-to-end Operations Management can help to:
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Microsoft Dynamics ERP
CRM 2011 - Driving Sales Productivity
Customer Evidence
GGS Systems M Sdn Bhd
"We've had a good experience with Dynamics SL, so when it came time to upgrade, we wanted something our staff was familiar," she says. "Besides, we also used Microsoft products like Office and Outlook so we wanted something compatible."
Heidy Hon
GGS Systems' administration and accounts manager
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Brother International (Malaysia) Sdn Bhd
"Microsoft Dynamics NAV 2009’s real-time capability gives us agility in our decision-making which we didn’t have previously and this positively impacts our sales and marketing strategies."
KM Sew
Deputy General Manager, Finance & Admin Division Brother International
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Relationships Australia WA
“With virtualization, we have roughly halved our server fleet and reduced our carbon footprint because we have halved server power consumption and cooling costs at the same time.”
David Davies
Manager Information Services, Wodonga Council
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