Dynamic Business from Microsoft

Dynamic Business

Microsoft Viewpoint

An ever changing economic environment, global expansion and organizational changes are making new demands on your line of business systems.

Naturally you’re concerned with finding the right IT systems that can help your business achieve higher profitability and provide an insight into your day-to-day operational activities.

You want decisions

You want sound decisions focused on the big picture with real-time and up-to-date customer and operations data. A recent survey among CEOs show that 66% believe in the need for fundamental, even radical, changes to their business model in the coming years. To manage change and drive innovation, you need:

  • Customisable SCORECARDS and dashboards

  • SIMPLE, easy-to-adopt IT tools for your organisation

  • Agile IT system geared for GROWTH

You need visibility

When you’re driving financial efficiency and business growth, you require an intelligent and comprehensive view of all aspects of the organisation. Your team needs tools that:

  • Provide timely data with high reliability and ACCURACY

  • Offer real-time information to increase ACCOUNTABILITY

  • Streamline business processes to improve PROFITABILITY and reduce COSTS

You want customer insight

You know that delivering value-based customer experiences needs a 360-degree understanding of customers. A familiar, intelligent and connected experience can help you and your marketing teams:

  • Increase customer satisfaction and LOYALTY

  • Quickly unlock new OPPORTUNITIES

  • Get real-time access to SALES and CUSTOMER DATA

You demand control

When you have a comprehensive view of all operations, you can ensure that process improvements are made and resources optimised. A common platform for end-to-end Operations Management can help to:

  • STANDARDISE business processes

  • AUGMENT existing systems

  • Deliver INSIGHT into day-to-day operational activities

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Customer Evidence

Univac

Univac Precision Engineering Pte Ltd

“With Microsoft Dynamics NAV, we now have critical business information at our fingertips to assess risk factors, plan for business continuity and make timely decisions in today’s tumultuous marketplace.”

Mr Amos Leong
President & CEO, Univac Group

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Lawrys The Prime Rib

Lawry's The Prime Rib

“As a business owner, you need to know three things – your product, your people and your customers. I know my product and my people, and now thanks to Microsoft Dynamics CRM Online, I can do a much better job of knowing my customers.”

Juan Ramon Jimenez
Executive Director, Lawry’s The Prime Rib, Singapore

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Maybank

Maybank Singapore

“Microsoft Dynamics CRM enabled us to simplify the huge and complex integration works across various host systems and meet the goal of achieving ‘single customer view’ in the shortest time possible.”

Lim Kuo Siong
Head of IT and eBusiness, Maybank Singapore

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