Employees conducting business on mobile devices. Offices scattered around the globe. More unstructured work than ever before.
There’s no doubt that the scope and pace of business has changed dramatically. To keep up, organisations need to tap into new ways of harnessing employee ideas and connecting with customers, partners and vendors. Enterprise social is a new platform to do just that.
A recent Microsoft study shows that many companies just don’t understand the business benefits of social tools or how to get started. Check out the following slides to learn more.
When some people define “social”, they think of chatting to friends and sharing what they had for lunch. While that certainly occurs in personal social environments, enterprise social has the power to transform the way that people communicate, share information and get work done.
The key is to start small, using social in targeted ways where it can offer immediate value, and then build on successes to expand its use. It’s also crucial that leaders listen to the people who are using the technology to find out what’s working and what isn’t.