Adam Brown is Executive Director, Social Media for Dell. In this role he leads the company’s global activities in online communities as well as strategy around new social media marketing, communications and commerce initiatives.
Adam joined Dell in May 2010 after spending four years as Director of the Office of Digital and Social Media at The Coca-Cola Company. There, his teams lead the development and management of the company’s corporate Web sites and blogs, employee portals, search engine activities and social media listening/engagement initiatives.
While at Coke, Adam created the company’s first blog, developed its 4R social media strategy (review, respond, record, redirect) and spearheaded the development of the company’s social media guidelines, often seen as a standard for other CPG companies considering their foray into the digital space.
Adam joined Coca-Cola in 2006 after spending eight years at global public relations agency Ketchum. While at Ketchum, Adam was Vice President and Director of eKetchum, Ketchum’s digital media development and viral marketing strategy group.
During his eight years at Ketchum, Adam helped develop Web sites, intranets and other online communities for some of the world’s most prestigious and respected companies. His work has been the recipient of numerous awards including four PRSA Silver Anvil awards for work for clients Proctor & Gamble, Nokia and Novartis, as well as a National PRSA Best of Show award for Cox Communications.
Previous to Ketchum, Adam was Creative Director at Web development firm What’s Up, Inc, and an Associate Director at advertising and ideation firm BrightHouse.
Adam graduated from the University of Tennessee College of Communication, where he majored in Advertising.