As businesses work to keep pace with the rapidly changing needs and expectations of consumers, many are calling the customer experience the next competitive battleground.
Engaging consumers during the shopping experience is essential for today’s retailers and consumer goods manufacturers. But it’s easier said than done.
Each year, the Retail Council of Canada (RCC) stages its annual conference, better known as STORE. This year, the theme of the event was “Harnessing Disruption”, a concept that plays well to Microsoft’s capabilities as a productivity company with a Cloud First, Mobile First perspective.
It’s that time of year again, when hospitality and technology unite for the world’s largest hospitality industry tech exposition in Austin, Texas. And this will be an exciting year for sure!
This year’s National Restaurant Association (NRA) Show made it clear. Restaurants are going digital as they explore new ways to better serve and engage with their customers.