Industry Solutions

Telecommunications Partners

Focused on your industry, dedicated to your success
Maximize your IT value with the help of a dedicated technology partner from the Microsoft partner network. By applying the combined power of real-world experience and technical proficiencies, these industry experts deliver customized solutions that focus on achieving your company goals.
 
The rich diversity of this provider network gives you a broad selection of potential IT delivery partners – each offering its own unique blend of skills and strengths. So whether your focus is on innovation, growth, or efficiency, you’ll be able to find the partner that best meets your needs.

Rollover logos to read more information about our partners.

  • AcornSystems logo

    Acorn Systems

    Acorn Systems provides profitability and cost management software and services to drive better business decisions. Acorn delivers performance information less expensively, more broadly, with deeper analysis that embraces company’s complexity. Acorn reveals profit improvement opportunities across the enterprise customers, products, segments, vendors, channels and processes — enabling clients to make fact-based, profit-focused decisions.

    www.acornsys.com

  • Aktavara logo

    Aktavara

    Aktavara provides turnkey software that dramatically improves telecom and network operators' efficiency in bringing their services to their customers quickly and reliably. Aktavara develops complete solutions for network-inventory-based planning, provisioning and activation. The x:akta OSS/BSS solution automates planning, provisioning and activation of services for all types of networks including 2G/3G, LTE, Triple Play, MPLS/VPN etc. Aktavara is built on a reliable foundation of dynamic network asset inventory and enables operators to efficiently leverage any combination of network technologies from various vendors to deliver their full range of service packages quickly, accurately and profitably.

    www.aktavara.com

  • Alcatel Lucent logo

    Alcatel Lucent

    A leader in mobile, fixed, IP and optics technologies, and a pioneer in applications and services, Alcatel-Lucent includes Bell Labs, one of the world’s foremost centers of research and innovation in communication technology. We bring an unmatched heritage of ideas and execution to the challenge of realizing the potential of a connected world. Our customers turn to us for our ability to deliver on their future.With operations in more than 130 countries and the most experienced global services organization in the industry, Alcatel-Lucent is a local partner with a global reach. Alcatel-Lucent achieved revenues of Euro 16 billion in 2010 and is incorporated in France and headquartered in Paris.

    www.alcatel-lucent.com

  • Aprimo logo

    Aprimo

    Aprimo provides solutions in both consumers marketing and business-to-business marketing, helping to tear down the silos in the name of collaboration and efficiency while turning marketing change into a competitive advantage. Their user-friendly software is designed to focus on marketing, not technology. Aprimo provides the unique tools to guide in analyzing market conditions to better understand the shifts in how audiences interpret and respond to marketing messages and adopt new and smarter ways to leverage changing media tools. Aprimo also ensures organizations can break down traditional silos for greater collaboration and flexibility, measure and analyze programs to deliver increased and measurable ROI, enable to move from traditional monologues, and create more meaningful, more efficient interactions with customers everywhere.

    www.aprimo.com

  • Ascentium logo

    Ascentium

    Ascentium fuses inspired creative chops, technological wizardry and consultative insight to deliver unmatched user experiences and innovative business solutions. Ascentium attained the “highest client satisfaction” score on the Forrester Wave™ of Interactive Marketing Agencies. Founded in 2001, Ascentium provides transformative results for some of the world’s top brands from offices in Seattle, Atlanta, Portland, Spokane, Los Angeles, and London.

    www.ascentium.com

  • Avanade logo

    Avanade

    The Avanade Enterprise CRM solution presents an accurate and consistent reflection of every customer, when and where you need it.

    Learn more about this Microsoft Alliance Partner

  • Basset Systems logo

    Basset

    Basset’s main ambition is to help operators around the world get more from their businesses by offering smart services and solutions for inter-operator billing and revenue assurance. Their solutions ensure operators get paid for every transaction in their networks without loss or attempted fraud. Their services portfolio is designed specifically for operators and allows them to focus on their core business. By always delivering on time, at the right cost and with minimal impact on our customers' daily operations, they continually strive to make customers feel secure and confident.

    www.bassetglobal.com

  • Capgemini logo

    Capgemini

    Microsoft partners with leading global systems integrators for development, integration, and implementation of Connecting Enterprise solutions into the retail systems environment. Capgemini is one of our leading Systems Integrators.

    www.capgemini.com

  • ClickSoftware logo

    ClickSoftware

    ClickSoftware is a provider of automated workforce management and optimization solutions for every size of field service business. Their portfolio of solutions, available on demand and on premises, creates business value through higher levels of productivity, customer satisfaction and operational efficiency. The patented concept of ‘continuous planning and scheduling’ incorporates customer demand forecasting, long and short term capacity planning, shift planning, real-time service scheduling software, mobile workforce management , enterprise mobility, and location-based services, as well as on-going communication with the consumer on the expected arrival time of the service resource.

    www.clicksoftware.com

  • Convergys logo

    Convergys

    Convergys CRM powered by Microsoft Dynamics CRM, is a new breed of best-in-class CRM product that delivers proactive customer-centric service and marketing, powerful sales management with next generation shopping and ordering, through a unique, industry dedicated CRM that redefines price to value for global communications and utilities businesses. Convergys CRM is pre-integrated with the Convergys Rating & Billing Manager and industry pre-configured to improve billing and CRM business processes, customer relationship marketing and time-to-market for new revenue-generating services. Convergys CRM is a modular business CRM system that optimizes the entire customer experience, across all touch points, transforming service into sales.

    Learn more about this Microsoft Alliance Partner

  • EMC logo

    EMC

    Through EMC's information infrastructure solutions and services and Microsoft's data center solutions and productivity applications, customers are able to confidently navigate this IT transformation. Focus areas include SQL Server, business intelligence, advanced collaboration, enterprise content management, integrated management virtualization and the Private Cloud. As an award-winning and longstanding Microsoft partner, EMC has joined Microsoft in a commitment to help customers achieve a faster return on their IT investments with lower risk and improved and more secure access to information across their Microsoft application environments.

    Learn more about this Microsoft Alliance Partner

  • Ericsson logo

    Ericsson

    Ericsson Telecom CRM is a telecom specific CRM Solution incorporating Ericsson’s Convergent Billing and Customer Care Product, BSCS iX and Microsoft Dynamics 2011. Communications Service Providers gain the benefits, in terms of operational efficiency and enhanced customer experience that can be derived by rendering customer billing data and functionality through a common intuitive CRM environment. The solution significantly reduces the time, cost and risk associated with custom billing-CRM projects.

    Learn more about this Microsoft Alliance Partner

  • Excentive logo

    Excentive

    Excentive International provides a Total Compensation software solution covering Employee Performance Management (EPM) and Sales Performance Management (SPM). Their customers typically range from large to very large leading companies, across all industry sectors, leveraging human capital to differentiate from competitors; using the solution to attract, motivate and retain human capital. Excentive's Total Compensation Management software manages Incentive Compensation to drive Sales Performance and Salary, Bonus and Equity Compensation to drive Employee Performance.

    www.excentive.com/

  • Extended Results logo

    Extended Results

    Extended Results helps maximize the investments made in business and employees with the right technology. The solutions deliver improved business insights, increased productivity and better decision making skills across the entire company. Extended Results was founded by business intelligence experts – people who understand the needs of customers based on personal experience across many industries – media/entertainment, financial services, government, healthcare, manufacturing, high technology and retail. They deliver end-to-end technology and business intelligence solutions and services with extensive knowledge that is balanced with solid business and technical experience that resonates with business leaders in terms that they can understand.

    www.extendedresults.com

  • Hitachi Consulting logo

    Hitachi Consulting

    Hitachi Consulting is a recognized leader in delivering business and technology solutions built on the Microsoft platform. Hitachi Consulting combines our extensive industry, business process and technology architecture expertise to create innovative, value building solutions. Our Gold Certified status speaks to our level of commitment to delivering professional results and ensuring your success. Partner with Hitachi Consulting to leverage the Microsoft technology platform to make your business more agile.

    www.hitachiconsulting.com

  • HP logo

    HP

    HP is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, aspirations and dreams. We apply new thinking and ideas to create more simple, valuable and trusted experiences with technology, continuously improving the way our customers live and work.For High Tech & Electronics Industry HP offers a Supply Chain Visibility Solution that offers your organization a way to collaborate better and get a complete view into all of your supply chain functions, including procurement, planning, logistics and order management. These solutions offer easy-to-use reporting dashboards and performance scorecards that help you detect trends and conduct predictive analysis for business planning.

    Learn more about this Microsoft Alliance Partner

  • iLink logo

    iLink

    iLink integrates software systems and develops custom applications, components, and frameworks on the Microsoft platform for IT departments, application services provides and independent software vendors. iLink solutions are used in a broad range of industries and functions, including healthcare, telecom, government, education, and life sciences. iLink's expertise also includes mobile and embedded systems, business intelligence, portals and collaboration, and user experience design.

    www.ilink-systems.com

  • Infosys

    Infosys

    Infosys defines, designs and delivers technology-enabled business solutions that help Global 2000 companies win in a Flat World. Infosys also provides a complete range of services by leveraging our domain and business expertise and strategic alliances with leading technology providers. Infosys' service offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing.

    www.infosys.com

  • Kronos logo

    Kronos

    Kronos helps customers in many industries solve complex workforce management challenges. Through its integrated suite of software and services, Kronos helps organizations maximize workforce performance to reduce costs, increase productivity, improve employee satisfaction, and minimize compliance risk. Together Microsoft and Kronos continue to broaden and deepen its partnership by continuing to optimize the latest Microsoft technologies such as Microsoft SQL Server and Reporting Services, SharePoint Server, and Microsoft Office Business Applications. As a result Kronos and Microsoft are able to bring to employers a complete, strategic solution that streamlines management processes with software solutions that enhance business performance, bringing reliability and security of an underlying scalable foundation.

    Learn more about this Microsoft Alliance Partner

  • Logica logo

    Logica

    Logica is a business and technology service company. It provides business consulting, systems integration and outsourcing to clients around the world, including many of Europe's largest businesses. Logica creates value for clients by successfully integrating people, business and technology. It is committed to long term collaboration, applying insight to create innovative answers to clients’ business needs.

    www.logica.com

  • Metanga

    Metanga

    Metanga is the multi-tenant, cloud-based service of MetraTech, the leading provider of agreements-based billing and compensation software. MetraTech puts years of award-winning industry experience solving the world’s most challenging billing problems behind its Metanga solution. Geared toward fast growing, entrepreneurial organizations, MetraNet and Metanga offer scalable, end-to-end enrollment, account management, dynamic pricing, product management, billing and customer self-service tools.

    www.metanga.com

  • Metratech logo

    Metratech

    MetraTech offers an innovative approach to billing, compensation and customer care. They empower organizations to embrace change through a unique Agreements-Based Billing and Compensation (ABB) solution. MetraTech can automate business processes and business models to address rapidly changing or complex business strategies. Their products are deployed globally, and customers use MetraTech to securely collect revenue, compensate partners and manage their customer lifecycle in 12 languages, 28 currencies and 90 countries.

    www.metratech.com

  • Motricity logo

    Motricity

    Motricity is a leading provider of relevance-driven mobile merchandising, marketing, and advertising solutions, enabling advertising agencies, consumer brands and mobile operators to deliver mobile optimized, consumer-centric experiences that drive interaction, content consumption and commerce across the mobile ecosystem. Motricity breaks through the complexity of the mobile data ecosystem by providing a comprehensive set of hosted, managed service offerings which enable our customers to deliver customized, branded mobile data experiences.

    www.motricity.com

  • Northridge logo

    Northridge

    Northridge is a professional services firm focused on delivering high-value business consulting and technology services on the Microsoft platform. Founded in 1999, Northridge is an established market-leader serving mid-market and enterprise clients throughout North America.

    http://www.northridge.com/www.northridge.com

  • praxinet logo

    Praxinet

    Praxinet implements Information Technology-based solutions that enable client’s organizations to improve their overall business performance, as well as manage and grow more efficiently and intelligently. The strength of the Praxinet organization is a singular focus and depth of experience in their field. Their consultants average of over 15 years of experience designing and implementing mission-critical performance management solutions. Praxinet's team boasts veteran business professionals with extensive experience in multiple industry groups in key business areas, including finance & performance management, human capital management, sales & marketing, supply chain management, IT strategy, and technology. As a result, they bring a broad range of best practices to each and every client engagement.

    www.praxinet.com

  • Quatrax logo

    Quatrax

    Quatrax is a consulting firm specialized in Marketing studies and Business Intelligence. It turns enterprises data to strategic capital in order to allow them to develop their performance and increase their customer value and improve their customer knowledge. Quatrax also optimizes marketing resources and install solutions, which are nowadays considered as valuable growth lever and which allow firms to deal with their activity based management.

    www.quatrax.fr

  • RedKnee logo

    RedKnee

    The Microsoft and Redknee alliance brings about a transformation in the telecom billing space by providing an expanded and pre-integrated software solution to communication service providers. Redknee’s Turnkey Converged Billing (TCB) solution provides faster time-to-market for new services, improved business decision making through advanced reporting and analytics, and lower total cost of ownership. Redknee’s TCB utilizes the flexible tools and technology within Microsoft Dynamics CRM, SQL Server 2008 R2, and Windows Server 2008, to bring to market one of the industry’s most comprehensive, real-time converged billing solutions - helping service providers to better understand, segment, and market to their subscriber base and deliver real-time transaction capabilities and customer usage data across their organizations.

    Learn more about this Microsoft Alliance Partner

  • RedPrairie logo

    RedPrairie

    RedPrairie's Supply Chain Execution (SCE) suite of solutions streamline workflow and communications between your company and its trading partners, suppliers, and carriers across all logistics processes to eliminate obstacles and bottlenecks that can delay delivery, disappoint customers, and erode profits.

    Learn more about this Microsoft Alliance Partner

  • Singularity logo

    Singularity

    Singularity creates agile organizations that are continually more efficient, productive and responsive. They enable companies to sense opportunities prioritize their responses and act to make positive change. This is achieved through the implementation of our industry-leading Business Process Management (BPM) and Case Management products. Singularity's mission is to populate the world with agile organizations. Singularity provides an unique combination of thought leadership and practical help that creates a new generation of successful organizations.

    www.singularitylive.com

  • Sitecore logo

    Sitecore

    Sitecore redefines how organizations engage with their customers online, powering experiences that can sense and adapt to a customer’s needs to increase revenue and customer lifetime value and satisfaction. Sitecore was the first Web Content Management system (WCM) to incorporate marketing automation, intranet portal, e-commerce, Web optimization, social media and campaign management technologies into a cohesive, integrated open platform. Sitecore’s software makes it easy for businesses to identify, serve, engage and convert new customers online. Sitecore’s broad choice of capabilities enable marketing professionals, business stakeholders and information technology teams to rapidly implement, measure and manage a successful website and online business strategy. Its powerful development platform, integrated marketing automation tools and intuitive editing workspace enables successful websites of all types.

    www.sitecore.net

  • Slalom logo

    Slalom

    Slalom Consulting brings business and technology expertise together to help companies drive enterprise performance, accelerate innovation, enhance the customer experience, and increase employee productivity. The firm delivers award-winning solutions in areas such as business intelligence, mobility, and cloud through a national network of local offices across 10 North American cities.

    www.slalom.com

  • JCS Softline logo

    Softline

    JSC Softline offers Modern Software Telecom suite (MSTS) of OSS/BSS solutions based exclusively on TM Forum's NGOSS standards and Microsoft technologies.

    www.softline.kiev.ua

  • Tech Mahindra logo

    Tech Mahindra

    Focused primarily on the telecommunications industry, Tech Mahindra is a leading global systems integrator and business transformation consulting organization. Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. The solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting). With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.

    www.techmahindra.com

  • Teradata logo

    Teradata

    Teradata is focused on creating enterprise agility through database software, enterprise data warehousing, data warehouse appliances, and analytics. They deliver award-winning, integrated, purpose built platforms based on the most powerful, scalable, and reliable technology platform in the industry. Teradata's innovative products and services empower organizations to integrate, analyze and profit from data for competitive advantage.

    www.teradata.com