Transactional Content Management
To drive business in the right direction, insurers can’t afford to allow the business content that powers daily transactions to go unmanaged. Whether it’s a first notice of loss, underwriting checklist, incoming correspondence, or a claims file – insurers must have technology in place to share information and automate high volume business processes.
By implementing OnBase, our customers have gotten results. Whether it’s saving millions on paper storage and printing, re-deploying FTE’s, or avoiding fines, the numbers speak for themselves. Our customers differentiate themselves from competitors because they’ve achieved greater business agility, enhanced distribution channels, strong internal and external compliance – and most importantly, improved service.
The core functionality of the OnBase Transactional Content Management suite includes:
*Business content management * Imaging, import, and capture * Workflow & Process automation * Image-enablement of line of business applications * Records management * Email archive & e-discovery capability * Web Parts for Microsoft SharePoint Integrations * Content Connector for SharePoint * Archive Services for SharePoint* Scanning for SharePoint * Microsoft Search Integration* Office 2010 Integrations*
Claims Case Management built on Microsoft Dynamics CRM 2011
Claims can be full of surprises – you never know what you’re going to get. In many cases, taking a claim from FNOL to a pay or deny decision doesn’t fit a linear, standard, straight through process – and getting the job done means relying on the intellectual property of experienced staff. That’s where Claims Case Management provides value.
Developed on xRM 5.0, the Claims Case Management solution provides:
- More effective information access to handle high-volume case loads
- Seamless integration with financial systems to better control release of funds
- Proactive fraud detection and indicators
- Beginning to end process management and transparency
Claims Case Management speeds decisions and optimizes the claims process, providing 100% process transparency, no matter how large the workload or how complex the claim. As a result, operational costs are lowered, fraud is reduced, and processing speed is improved.