What is Enterprise Search
Our Vision for Enterprise Search
Search changes the way people interact with information. By delivering engaging experiences, enterprise search helps people process vast amounts of data so they can get things done and drive business outcomes.
What is an engaging experience? It is…
Visual to paint a picture of the result set to help the user identify patterns and discover new insights.
Conversational to allow the user to refine queries iteratively to get better answers.
Actionable to help the user turn answers into results.
The Benefits of Enterprise Search
Enterprise search delivers engaging user experiences both inside and outside the firewall. By connecting people to the information they need to perform specific tasks, search-driven applications can help create new revenue streams and increase productivity.
Benefits for your business:
Attract new consumers with search experiences that stand out in a crowd. Retain them with better discovery and compelling content. Help monetize their visits through higher conversion, more page views, and new revenue streams.
Give your employees better answers–faster–through conversational and intuitive search experiences. Enable collaboration and sharing of expertise. Help cut costs with improved business productivity.
Enterprise Search Versus Internet Search
Internet search connects people to information across the Web. Everyone is familiar with Internet search–readily recognized as the keyword search box. When users want to find information scattered across the World Wide Web, Internet search connects them to that information.
Enterprise search connects people to the information that a company uses to drive its business. While Internet search sweeps the Web, enterprise search focuses on the information that is most relevant to a company's customers, employees, and partners. Whether it's proprietary information that a company owns, public information that a company shares externally, or information gathered from partners or the Web, enterprise search can unify it into an experience that empowers a company's customers, employees, and partners to take action and drive business outcomes.
