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Microsoft Search Server Express Customer Stories

Search Server Express changes the way organizations use search to find information. Employees can uncover the information they need on the company intranet faster than before, and customers can locate products and services from public-facing Web sites quickly and easily.The profiles below are just a few examples of the success that companies have had using Search Server Express.

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“The intranet is becoming increasingly important as an information sharing mechanism and our new search engine helps new and existing staff find rapidly what they need ."

Urbis
Country: Australia
Size: Mid-size, 300 employees
Implementation Type: Intranet
Number of documents indexed: Less than 100,000 documents

"Our intranet search implementation using Search Server Express has been a success. We have a very small, document-centric intranet (mostly Word, PowerPoint, and PDF), so we needed to correct the metadata on hundreds of key documents. The search box is in the intranet banner and so is available to everyone on every page. We also configured some simple help text via Ajax-enabled ‘show help’ and ‘hide help’ links. Urbis, Australia's premier independent advisory firm focusing on the built, economic, and social environments, is growing rapidly with new locations and many new staff. The intranet is becoming increasingly important as an information-sharing mechanism, and our new search engine helps new and existing staff find rapidly what they need."

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"Locating information among all the departments was really a tough task, but not anymore."

Syed Mudassir Ahmed
Systems Engineer

Albader Enterprise
Country: Saudi Arabia
Size: 50 employees or less
Implementation Type: Intranet
Number of documents indexed: Less than 100,000 documents

"Our intranet enterprise search implementation was successful. Before installing, looking for the documents was a tiresome process to the employees of our organization; we used the old traditional method of sharing files by departments on the file server with files from more than 25 departments. Security-trimmed results are just fantastic. Coworkers can see only the search results that are related to their department. Thanks to Microsoft for developing software that helps businesses soar and grow. I believe having Search Server Express is a step toward the people-ready business initiative."

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"With virtually no effort, we have a scalable solution to grow our business…"

Martin Taylor
Chartered Accountant and Partner

Brebners
Country: United Kingdom
Size: Mid-size, 100 employees
Implementation Type: Intranet
Number of documents indexed: 100,000–500,000
Partner: Core

"We are a firm of chartered accountants based in the West End of London. Our IT department is part time, that is, we are chartered accountants one minute and techies the next. We save documents to our portal continuously and we have 5 to 10 people performing searches concurrently. When the (previous portal search) index failed, our productivity really suffered. I wasted hours every week helping staff members to find their documents. People lost confidence in this solution and avoided saving documents to the portal.

“Core had been working with us to help rebuild our search index. They let us know that Microsoft had a new solution, Search Server Express. Testing Search Server Express was a very peaceful experience. People were immediately impressed with its performance. Now that partners and staff have a powerful, reliable search tool, we can work more productively and improve customer service. And with virtually no effort, we have a scalable solution to grow our business."