Simplify and improve operational efficiency
Retailers always need to find ways to reduce costs by building agile supply chains and creating new services. BizTalk provides the backbone required for the world of electronic commerce and does the heavy lifting between heterogeneous systems that allows for real business intelligence.
Improve services through connected enterprise
BizTalk broadens connectivity throughout the Retail Value Chain by connecting your stores, web and call centers to the head office. Service and employee productivity improve because of the increased availability of information.
Build agile supply chains
The world of electronic connectivity brought with it a fabulous opportunity to connect the supply chain with real time messaging, bringing high levels of efficiency and effectiveness to a retailer with a seamless flow of information across HQ, stores and suppliers. This opportunity also brought with it an abundance of communications protocols (AS2, ….) and data standards (EDI, ANSI X-12, data synch, user fields, proprietary record formats).
Use BizTalk adapters to connect your inventory, financial supply chain for banking services (e.g., credit authorization, check verification, gift card management), and service providers and transportation carriers for increased operational efficiency.
The METRO Group improves service and brings store managers closer to customers
"When we saw what Microsoft was doing with its Smart Retailing Initiative, we knew that it would have good ideas about processing real-time information in a retail environment"Dr. Gerd Wolfram, Executive Project Manager of the METRO Group Future Store Initiative
Automated order management process helps Swiss furniture business drive expansion
"With BizTalk Server deployed by HP Services we can work more flexibly. For example, with managing orders made simpler, we can move people to other areas where they can have more effect. Overall, better allocation of resources will streamline our costs and increase profitability."Heinrich Frei, SAP Application Project Manager, Pfister