Automate IT Infrastructure Processes
Opalis enables your IT organization to automate best practices. This is achieved through workflow processes that orchestrate System Center and other management tools in an integrated manner to automate incident response, change and compliance, and service-lifecycle management processes.
Through its workflow designer, Opalis automatically shares data and initiates tasks in System Center Operations Manager, System Center Configuration Manager, System Center Service Manager, Virtual Machine Manager, Active Directory and 3rd party tools. Opalis workflow automates IT infrastructure tasks, while System Center Service Manager workflow provides automation of human workflow. The combined offering ensures repeatable, consistent results by removing the latency associated with manual coordination service delivery.
System Center and Opalis enable integration, efficiency, and business alignment of the datacenter IT services by:
- Automating cross-silo processes and enforcing best practices for incident, change, and service lifecycle management.
- Reducing unanticipated errors and service delivery time by automating tasks across vendor and organization silos.
- Integrating System Center with non-Microsoft tools to enable interoperability across the datacenter.
- Orchestrating tasks across systems for consistent, documented, compliant activity.