Assistance in English

Online support for Latin America and the Caribbean is currently only available in Spanish. However, we have included some resources and guidance in English below that we hope you will find helpful

Product support information

Assistance in English

For product support information please visit our UK support site. However, please note that the product support information is designed for UK consumers and may not always be applicable to products available in your country. You can find warranty and repair information applicable to your market below. You may also want to visit our global support video channel in YouTube to learn more about your mobile device.

Warranty information

English version of warranty information can be found here.

Repair information

The repair locator is only available in Spanish but please follow the steps below to check if there are any repair locations in your area:

1. Go to the Locator
2. Input the name of a city
3. Then select your country from the drop down menu (only countries with available repair location information are listed)
4. Select the “Asisténcia Técnica” option
5. Repair locations (if available) will then be listed

Further support

If you need additional assistance, please try one of our global English social media options:

Microsoft Mobile Community

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