Support for Exchange Server and Exchange Hosted Services

Need help? Consider the following support options available for Exchange Server and Exchange Hosted Services.

Contact Microsoft U.S. Support ServicesContact Microsoft U.S. Support Services

Find assisted product support online, telephone numbers for support technicians, and other contacts available to licensed users. Note that some of these options incur charges.

Exchange Hosted Services Customer SupportExchange Hosted Services Customer Support

For customers using Exchange Hosted Services for filtering, archive, encryption, or continuity, get technical assistance through our dedicated support resources.


Product Support Services Options

Microsoft Professional Telephone Support

For greater support needs, purchase a Professional Support package for expert assistance when you need it.

Support Options from Microsoft Services

Explore the wide variety of custom, packaged, and self-help choices available to businesses, IT professionals, developers, and our partners.

Worldwide Support Options

Find the support options available if you are located outside the United States or Canada.

Support Life-Cycle Policy for Exchange Server 5.5

Extended life-cycle support for Exchange Server 5.5 will conclude on December 31, 2005. Find out how this affects you.

Support Life-Cycle Policy for Exchange 2000 Server

Mainstream support ends on December 31, 2005. Find out what to expect from the Microsoft extended support program.

Exchange Server Support Life-Cycle Policies

Learn more about product support and availability policies.


Specific Issues

Search the Knowledge Base

The entire database of Microsoft Knowledge Base (KB) articles and troubleshooters is at your disposal.

Events and Error Messages

Get detailed explanations of server events, recommended user actions, and links to additional support and resources in this searchable database.

Top 10 Exchange Server Database Mounting Issues and Their Solutions

Troubleshoot your database connection problems with helpful KB articles.

Exchange Server 2003 and Outlook Web Access Issue

Find out what to do to help ensure your messaging infrastructure is as secure as possible.


Additional Support Resources

Newsgroups About Exchange Server and Outlook

Join peer-to-peer discussions about Exchange Server issues and solutions.

Exchange Server 2003 Support Center

Locate top issues, how-to articles, step-by-step instructions, and more on the Microsoft Help and Support site.

Exchange Server Knowledge Base Articles  RSS

Exchange Server TechCenter

You receive an error message if you run Start-EdgeSynchronization command together with a -Server parameter that targets an Exchange 2010 Hub server on an Exchange 2007 Service Pack 2 server

A new Exchange 2007 database cannot be mounted, and you receive a "MapiExceptionNoAccess: Unable to mount database, (hr=0x80070005, ec=-2147024891)" error

Exchange 2010 setup process fails if you try to install Exchange Server 2010 into a domain that has an underscore character ( _ ) in the domain name

Event ID 2059 is logged after a successful restore on an Exchange 2007 CCR Cluster service

More KB Articles

Most Active Exchange Server Newsgroups  RSS

1.

Exchange Administration

2.

Exchange Setup and Installation

3.

Exchange General Questions

4.

Exchange Clients

5.

Exchange Clustering

All Microsoft Newsgroups

Most Popular Exchange Server Downloads  RSS

Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1

Exchange Server 2003 Service Pack 2

Exchange Best Practices Analyzer

Microsoft Exchange Server Mailbox Merge Wizard (ExMerge)

Exchange 2000 Tool: PST2GB

Microsoft Exchange Server 2010

Microsoft Exchange Server Public Folder DAV-based Administration Tool

Collaboration Data Objects, version 1.2.1

Top of pageTop of page