Support for Exchange Server and Exchange Hosted Services

Need help? Consider the following support options available for Exchange Server and Exchange Hosted Services.

Contact Microsoft U.S. Support ServicesContact Microsoft U.S. Support Services

Find assisted product support online, telephone numbers for support technicians, and other contacts available to licensed users. Note that some of these options incur charges.

Exchange Hosted Services Customer SupportExchange Hosted Services Customer Support

For customers using Exchange Hosted Services for filtering, archive, encryption, or continuity, get technical assistance through our dedicated support resources.

Product Support Services Options

•Microsoft Professional Telephone Support

For greater support needs, purchase a Professional Support package for expert assistance when you need it.

•Support Options from Microsoft Services

Explore the wide variety of custom, packaged, and self-help choices available to businesses, IT professionals, developers, and our partners.

•Worldwide Support Options

Find the support options available if you are located outside the United States or Canada.

•Support Life-Cycle Policy for Exchange Server 5.5

Extended life-cycle support for Exchange Server 5.5 will conclude on December 31, 2005. Find out how this affects you.

•Support Life-Cycle Policy for Exchange 2000 Server

Mainstream support ends on December 31, 2005. Find out what to expect from the Microsoft extended support program.

•Exchange Server Support Life-Cycle Policies

Learn more about product support and availability policies.

Specific Issues

•Search the Knowledge Base

The entire database of Microsoft Knowledge Base (KB) articles and troubleshooters is at your disposal.

•Events and Error Messages

Get detailed explanations of server events, recommended user actions, and links to additional support and resources in this searchable database.

•Top 10 Exchange Server Database Mounting Issues and Their Solutions

Troubleshoot your database connection problems with helpful KB articles.

•Exchange Server 2003 and Outlook Web Access Issue

Find out what to do to help ensure your messaging infrastructure is as secure as possible.

Additional Support Resources

•Newsgroups About Exchange Server and Outlook

Join peer-to-peer discussions about Exchange Server issues and solutions.

•Exchange Server 2003 Support Center

Locate top issues, how-to articles, step-by-step instructions, and more on the Microsoft Help and Support site.

•More KB Articles
•All Microsoft Newsgroups
Top of pageTop of page