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Mobile Devices

Mobile e-mail and communication have become a way of life for most businesses and employees. With this, IT administrators have to balance access to their messaging systems with protection of that same data from mobile device loss or theft.

In Exchange Server 2010, mobile users can access their messages from a truly universal inbox with Short Message Service (SMS) text messages, e-mail, voice mail, and saved instant message (IM) conversations.

IT administrators can control the devices that connect to their network though a block/allow list. This list ensures that only approved devices connect to the messaging data while continuing to offer a wide array of Exchange ActiveSync® enabled devices.

Exchange Server 2010 has built-in mobile access. It's unnecessary to buy extra servers and client access licenses (CALs) from third-party providers or manage another, separate system for mobile access.

Functional Descriptions

Conversation View: Conversation view helps users to quickly and easily identify the most recent messages and series of responses. Conversation view is always preserved, even if individual e-mail messages are located in different folders in the mailbox. Exchange treats multiple messages as a single conversation that can be managed, ignored, moved, and deleted as a whole, rather than addressing each e-mail individually. New messages that are part of an old conversation are automatically placed in the folder that you have defined for the conversation, even if you have deleted or ignored a conversation.

Free/Busy Lookup: Exchange ActiveSync now allows users to look at a contact's calendar availability. Directly within a user's contact information, a free/busy timeline indicates when users are available for a call or meeting.

Nickname Cache: By storing the e-mail addresses of recent recipients, the Nickname Cache helps users address e-mail quickly by providing a suggested name list when a new address is typed. This automatically populated list narrows itself as the user types more letters of the recipient's name and is a combined cache of recent recipients of e-mail sent from Outlook Web Access and Outlook Mobile.

SMS Sync: Exchange ActiveSync now provides the ability to send and receive SMS text messages from Outlook and Outlook Web Access. Incoming messages, sent via EAS to the user's mobile device, can be seen both in the usual SMS message location and the e-mail inbox.

Reply State: The icon update helps answer the question, "Did I handle that e-mail yet?" Now you can see if you replied to or forwarded an e-mail just by looking at the icon on the device, even if you replied from Outlook.

Installable client: Upgrading your e-mail functionality no longer requires you to update your phones. All the latest features of Exchange Server are available to any mobile device that has Windows Mobile 6.1 or later. Users of Exchange Server can download an update to Outlook Mobile so that their existing devices can take advantage of all the benefits in the latest version of Exchange ActiveSync.