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Overview

Because your organization requires its communication tools to be cost-effective and flexible, Microsoft Exchange Server 2010 helps you to achieve new levels of reliability and performance by delivering features that simplify your administration, help protect your communications, and delight your users by meeting their demands for greater business mobility. Microsoft Exchange, the cornerstone of Microsoft's unified communications solution, is the choice of organizations like yours for rich and productive collaboration. The latest release of Exchange can help you improve business outcomes while controlling the costs of deployment, administration, and compliance. Exchange delivers the widest range of deployment options, integrated information leakage protection, and advanced compliance capabilities, that combine to form the best messaging and collaboration solution available.

Flexible and Reliable

The pressure to optimize your IT infrastructure for ever-changing business conditions requires you to be agile and that means investing in solutions that offer you and your organization choices. Exchange Server 2010 gives you the flexibility to customize your deployment, based on your unique needs, and a simplified way to help keep e-mail continuously available for your users.

Choose from on-premises deployment with Exchange Server 2010, a Microsoft hosted service with Exchange Online, or a seamless mix of both. Microsoft's commitment to Software plus Services ensures you can control the timeline to take advantage of the flexibility and power of on-premises and hosted service options without interrupting or changing your users' experience.

Exchange Server has always provided and continues to provide you the choice of a wider range of storage hardware options than any other solution. These choices range from traditional Storage Area Networks (SAN) to low-cost, desktop-class Direct Attached Storage (DAS). In the latest release, continued innovation in the Exchange mailbox database means that you will experience up to a 50% reduction in disk IOPS (Input/Output Per Second) over Exchange Server 2007, as well as greater resilience against data corruption.

Building on previous investments in Continuous Replication technologies in Exchange 2007, a simplified approach to high availability and disaster recovery coupled with enhanced maintenance tools, help you achieve new levels of reliability and reduce the complexity of delivering business continuity.

Lowering the burden on your help desk and yourself is a key way to accomplish more and reduce costs. This motivated investments in new self-service capabilities aimed at helping users to perform common tasks without having to call the help desk.

Anywhere Access

The success of your business hinges on your ability to increase users' productivity and effectiveness through the technology solutions you deliver. Exchange Server 2010 helps your users increase productivity by giving them the freedom to access all of their communications - like e-mail, voice mail, instant messaging - securely, from nearly any platform, Web browser, or device through industry standard protocols. Your users conduct their business from their inboxes every day. For so many organizations, Exchange has been the foundation of a universal inbox.

Enhancements in the latest release of Exchange provide your users with access to all of their communications from a single location and make it easy to collaborate with each other and business partners. The flow of information into and out of an individual's inbox daily can create overload and affect productivity and profitability. Exchange 2010 adds new productivity features that can help your users organize and prioritize the communications in their inboxes.

While employees use a diverse set of communication tools daily, traditional voice mail remains among the most important to organizations globally. The requirement to operate a traditional voice mail system separately from your investments in unified communications solutions creates unnecessary costs for you and added complexity for your users. With Exchange 2010, you can replace your traditional voice mail system with a unified solution integrated into the core of your communications platform. This new system will allow your users to receive voice mail messages in their inboxes. They can manage those voice mail messages just as they do e-mail, with familiar tools like Office Outlook and Outlook Web Access.

Protection and Compliance

In today's regulated environment, it has become important to preserve business records efficiently. This includes e-mail which has quickly become the principle source of data in legal discovery and other compliance-related investigations.

Managing e-mail for compliance has become particularly challenging for most organizations. As e-mail volume grows beyond inbox storage limits, users are often forced to move this mail off e-mail servers and onto PCs and laptops as PST (personal storage) files. This isolates e-mail, which makes it difficult to manage and search in a way that meets compliance requirements.

To address this PST problem and ease the compliance burden, Exchange 2010 delivers new, integrated e-mail archiving and retention functionality - including granular multi-mailbox search and immediate legal hold. When you combine this with the flexibility provided by the Exchange storage architecture, you can improve control of your corporate information, while you provide your users with a streamlined experience that does not disrupt the way they manage their inboxes every day.

Despite all your best efforts, users make innocent mistakes handling sensitive corporate information every day. In addition, there is the threat of unauthorized access to unprotected sensitive data. The issue has grown even more urgent in the face of increasing regulations governing customers' and employees' personal information.

Exchange 2010 makes it easy to improve protection of your company's communications and e-mail through centrally managed information control capabilities. This includes the ability to intercept, moderate, encrypt and block e-mail effectively. This functionality provides you with a flexible range of protection and control options, whether you want to automatically enforce controls or empower users to implement their own data protection.