Management Tools

Role-based access control. Administrators can delegate tasks to responsible users in a controlled way to meet the needs of your organization. Permissions are based on the Exchange tasks that a user needs to perform, and they control the features the users can access within the Exchange management tools. For example, specialized roles for Unified Messaging specialists, help desk staff, or Exchange Server administrators are easy to create and manage, and they simplify Exchange administration.

Exchange control panel. You can access new self-service capabilities and delegated administration tasks through a Web-based management portal that enables your users to perform common tasks without having to call the help desk. Your users can be more productive and your IT staff can deliver more while reducing support costs.

Distribution group management. Your users can create and delete distribution groups and manage memberships and ownership from an easy-to-use, Web-based interface. Users can be more productive and the help desk receives fewer calls.

Moderated distribution groups. You can appoint a moderator to regulate the flow of messages sent to a distribution group. Anyone can send a message to the distribution group alias, but before the message is delivered to all participants, a moderator must review and approve it, so inappropriate or time-wasting e-mail blasts are not delivered to large audiences.

Message tracking. Through a Web-based interface, your users can track delivery receipt information for all messages, which helps reduce one of the most common help desk calls.