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Q. Do I get rights to the Outlook client when I purchase Exchange Server 2010 licenses?
No, Outlook client license was no longer included with any Exchange CAL after Exchanger Server 2003 – it must be purchased separately from Exchange Server 2010. The Exchange Server 2010 Standard CAL provides the rights to access e-mail, calendar, contacts, and tasks through either Outlook Web Access (OWA) or through a mobile device via ActiveSync.
Q. I currently use Mailbox Manager in Exchange Server 2003 or Managed Folders in Exchange Server 2007. How do I license similar functionality in Exchange Server 2010?
These features have evolved into “Retention Policies” in Exchange Server 2010 and now include the additional flexibility of applying policies to individual emails in addition to folders. See the following table for an explanation of how these features have evolved across versions:
Exchange Server 2003
Exchange Server 2007
Exchange Online 2007
Managed Default Folders
Managed Custom Folders
Exchanger Server 2010
Exchange Online 2010
Managed Default Folders/Default Retention Policies
Managed Custom Folders/Custom Retention Policies
Q. I used Single Copy Cluster (SCC), Local Continuous Replication (LCR), Stand-by Continuous Replication (SCR), or Cluster Continuous Replication (CCR) in Exchange Server 2003/2007 for mailbox server high availability. What are my high-availability options in Exchange Server 2010?
Many of the features from these separate technologies have been updated and combined to create Exchange Server 2010 “Mailbox Resiliency” and SCC, LCR, SCR, and CCR have been discontinued in Exchange Server 2010. Unlike in Exchange Server 2003/2007, Mailbox Resiliency will be included in both Exchange Standard Server and Exchange 2010 Enterprise Server to offer customers additional flexibility for licensing and deploying high-availability.
See the following table for an explanation of how these features have evolved across versions:
Q. Does the Enterprise CAL require the Enterprise Server or vice versa?
No, either CAL edition can be user with either server edition.
Q. What are the licensing implications if I choose to run Exchange Server 2010 in a virtual machine rather than directly on a physical server?
One server license is required for each running instance of Exchange Server 2010 – whether it is installed natively on a physical machine or on a virtual machine. Learn more about Exchange Server 2010 virtualization support.
Q. Is the Exchange External Connector license still available for companies that want to offer email to non-employees such as corporate alumni or retirees?
Yes, the Exchange External connector license is unchanged in Exchange Server 2010 from the previous version.
Q. How should I license occasional users that are not employees or contractors of my company?
You can purchase one External Connector license for each server that your non-employee users will connect to, rather than CALs for each of these users. Please see the Exchange product use rights (PUR) for additional information.
Q. If several users share the same desktop, do they each need an Exchange Enterprise CAL?
Customers may still license Exchange Server 2010 with either per-user or per-device CALs. If several users share a desktop and do not individually access the Exchange server from other locations (e.g. their home PCs) then they can be licensed with just one device CAL.
Q. Are there any licensing pre-requisites for Exchange 2010 CALs?
Yes, there are two. First, as in Exchange 2007, all Exchange Server 2010 users/devices must also have Windows Server 2008 CALs. Second, if customers want to use Information Rights Management in the Standard CAL or Information Protection & Compliance (IPC) in the Enterprise CAL, then they will need to license and install Windows Rights Management Server (RMS).
Q. Are there any licensing pre-requisites for Exchange 2010 Servers?
Yes. If customers want to use Mailbox Resiliency high-availability features as part of the Exchange 2010 Standard/Enterprise Server, then they will need to license and install Windows Server 2008 Enterprise license to support clustering. All other features other than Mailbox Resiliency of Exchange 2010 Enterprise Server only require Windows Server 2008 Standard license.
Q. Can a customer purchase certain features like Archiving or Unified Messaging separately from the Exchange Enterprise CAL?
No, these features are only available in the Enterprise CAL or E-CAL Suite.
Q. Are there still “services” included with the Exchange Server 2010 Enterprise CAL?
Yes – customers are charged annually for subscriptions to Forefront Security for Exchange Server and Forefront Online Security for Exchange to protect their users from viruses and spam (collectively “Services”). Customers may also choose to purchase the Exchange Enterprise CAL without Services if they do not need anti-virus and anti-SPAM protection.
Q. Can a customer purchase the Exchange Enterprise CAL without Services?
If purchased in Open, the Exchange Enterprise CAL is available either with or without Services. If purchased in Select, customers have two options. They can buy the License (L-only) and get the CAL without Software Assurance or Services. Or if they want Software Assurance (L&SA), they must also buy the Services.
Q. Which Product Suites can I purchase Microsoft Exchange Server 2010 as part of?
The Server licenses and CALs described above provide use rights for standalone Exchange Server 2010, but they can also be purchased as part of several suites along with other Microsoft products:
Exchange Server Edition
Exchange Server 2010 Standard Edition
Small Business Server (SBS)
Essential Business Server (EBS)
Exchange Server 2010 Enterprise Edition
Exchange Server 2010 Standard CAL
Core CAL Suite
Exchange Server 2010 Enterprise CAL
Enterprise CAL Suite
Please note that both SBS and EBS are currently sold with the previous version of Exchange, Exchange Server 2007.
See the links above for pricing and more information about choosing to purchase Exchange Server license as part of a suite.