Your choice of a business email system has far reaching implications for the security, reliability and control of your information. As with most purchases, there are a few criteria that are important to evaluate as you compare different systems.
In a recent report, Forrester Research recommended customers carefully evaluate the criteria below when choosing their next business email system.
Exchange Online offers 25GB mailboxes standard for every user and support for less expensive disks means you can offer larger mailboxes at a lower cost with Exchange Server.
Exchange delivers full support for Outlook that helps you stay productive even when you're not connected to the Internet with a premium offline experience that includes access to cached email, calendar and company directory information.
Exchange provides multi-layered anti-spam filtering with continuous updates to help guard against spam and phishing threats. Exchange Online provides anti-virus and antispam protection monitored around the clock for updates.
Exchange provides advanced scanning to help keep inappropriate information, such as social security information, from being sent over email.
Exchange reduces the cost of delivering business continuity with a new high availability, disaster recovery and backup solution. Exchange Online comes with a financially-backed 99.9% Service Level Agreement.
Exchange Server offers database availability groups with continuous replication and automatic recovery from failures. Exchange Online stores data in a global network of data centers, with continuous data backup and disaster recovery capabilities.
Support plans from Microsoft and partners are available for Exchange Server. Exchange Online comes with 24/7 phone support available 365 days a year.
Exchange provides mobile sync to hundreds of devices, including Windows Phone, iPhone, Android, and many others so you can access and update your info while on the go.
Exchange comes with web services that make it easy to integrate calendar, contact, and email data with your business applications.
Exchange provides multi-mailbox search, retention policies, and optional legal hold to help you preserve and discover data.
Forrester Research: How to Choose the Right Email Solution For Your Business