Comparing Google Apps and Microsoft Exchange

Exchange was built from the ground up with the security and reliability businesses require, unlike Google Apps, which is based on a consumer offering. See how the two products compare and hear from customers who are familiar with both products.

Exchange Online LogoGoogle Apps
Dollar SignCost

$5 per user per month for 25GB mailboxes with 99.9% uptime guarantee. *

$5 per user per month for 25GB mailboxes / annual plan available for $50 per user. 99.9% uptime guarantee.

Outlook LogoOutlook

Connects seamlessly without the need for plug-ins, offering access even when offline.

Requires Google Apps Sync for Outlook - a plug-in that offers inconsistent behavior and no use of folders.

Question MarkSupport

24x7 support available by phone at no additional charge.

24x7 phone support for system critical events affecting over 50% of users.

PrivacyPrivacy

Exchange Online adheres to Microsoft's privacy guidelines, which gives customers control of their information.

Google Apps adheres to Google's privacy policy, which allows for Google to use customer information to improve advertising and other services.

BuildingsBuilt for Business

Exchange is the industry standard email platform and comes from Microsoft, the leading supplier of productivity software for businesses of all sizes for 15 years.

Google adapted a consumer email offering for business use in 2006 and continues to drive more than 95% of their revenue from advertising.

Hear from our customers about why they switched from Google Apps

Reliability

Aisle7 Screenshot (Approx 5 min runtime)

"We're a company that relies heavily on Outlook....With Google Apps, I was getting errors in my calendaring, I was getting duplicate contact lists, some of the email wasn’t getting delivered...."

Ease of use

Bradshaw & Weil Screenshot (Approx 4 min runtime)

"Those of us in the agency who had to use it who weren’t IT knowledgeable, it was a very awkward situation. It would impede your progress on completing a project."

* Further details on our uptime guarantee in the Exchange Online SLA description

Related Sites

Exchange Online can also be purchased with other Microsoft products as a part of Office 365.