Mobile Email with Exchange ActiveSync

Real-time access to email on hundreds of compatible devices.

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Exchange 2010 supports a comprehensive mobile experience delivered by Exchange ActiveSync:

  • A truly universal inbox on your mobile device that can includes email, voicemail, rights-protected messages, calendar requests, RSS feeds, saved instant message conversations, and more
  • Over-the-air sync on hundreds of compatible devices so email, contacts, and calendar are always up to date
  • Greater control over device access with policy support and allow/block/quarantine lists, including exceptions down to the individual user level
  • No need to purchase or manage a separate system or buy additional licenses for mobile access — it's all included with Exchange 2010

Microsoft has also created the Exchange ActiveSync logo program to ensure that customers and IT pros have a seamless experience with setup, support, and use of qualified devices. More details about the program can be found on TechNet.

Key features

The new Conversation View enables users to quickly and easily identify the most recent messages and related responses. By treating multiple messages as a single conversation, they can be managed, ignored, moved, and deleted as a whole versus having to address each email individually. New messages in reply to a conversation are automatically placed in the same folder as the conversation itself, even if the conversation has been deleted.
Exchange ActiveSync now enables users to look at a contact’s calendar availability. A free/busy timeline in a user’s contact information shows when they are available for a call or meeting.
The nickname cache helps users address email more quickly by providing a suggested name list as a new email address is typed. This automatically populated list narrows itself as the user types more letters of the recipient’s name. The list represents a combined cache of recent email recipients sent from Microsoft Outlook Web App and Microsoft Outlook Mobile.
Now users can see if they have replied to or forwarded an email just by looking at the reply state icon next to the message, even if they replied from Outlook or Outlook Web App.
Refreshed in Exchange 2010 SP1, the new user interface for Outlook Mobile makes advanced features easier to use and more accessible than ever. With a new, touch-friendly interface, users can easily delete, mark as read and flag messages. Also, a new folder access icon makes syncing folders and viewing synced folders simpler.
Exchange ActiveSync now provides the ability to send and receive SMS text messages from Outlook 2010 and Outlook Web App. Incoming messages, sent via Exchange ActiveSync to the user’s mobile device, will be seen both in the usual SMS message location on the mobile phone as well as the email inbox in Outlook 2010 or Outlook Web App.
With the new Unified Messaging Card, users can access their office voicemail in more situations with speech-to-text previews right from their mobile phone. Users can click one button to play the voicemail or another to call back the party that left the message.
With Exchange ActiveSync, users can see a picture of the person who sent an email, so putting a name with a face will be easier than ever.
Outlook Web App gives users new and better ways to manage their voicemail. Speech-to-text previews of voicemail messages let users read voicemail without calling in or having to listen to the whole message. This enables users to get voicemail even if they are in a meeting or otherwise unable to call in to the phone system.
Upgrading your email functionality doesn’t require you to update your phones. All the latest features of Exchange are available to any mobile device running Windows Mobile 6.1 or Windows Phone 6.5. Users of Exchange 2010 can download an update to Outlook Mobile enabling their existing devices to take advantage of all the benefits in the latest version of Exchange ActiveSync.
Administrators can control which phones can connect to Exchange by creating block/allow lists for devices that connect using Exchange ActiveSync. Using a Web-based interface, IT Administrators can create approved device lists for their organization as well as block any particular device they believe should not be allowed. They can also set exceptions at the individual level. Any devices not listed in the block or allow lists can be quarantined, enabling administrators to decide later if they should be allowed to connect. In Exchange 2010 SP1, a new Web-based user interface makes administering this feature easier. A new, customizable quarantine email allows administrators to explain to users why their device has been quarantined.
More and more confidential information is being sent through email. Information Rights Management (IRM) protection allows users and administrators to control who sees messages and what can be done with them, even after the messages have been sent. All IRM policies are available through Exchange ActiveSync, meaning IRM protection can be used even when users are not at their desktop computers.

Why Microsoft?

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Put email in your pocket without pulling out your wallet

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The ultimate in handset freedom

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Wipe, block, and reset remotely

For more reasons why click here
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