Microsoft Expression Design 4 Privacy Statement

Last updated: April 2010

At Microsoft, we’re working hard to protect your privacy, while delivering products that bring you the performance, power, and convenience that you want in your personal computing. This privacy statement explains many of the data collection and use practices of Microsoft Expression Design 4 Beta (“Expression Design”). This is a preliminary disclosure that focuses on features that communicate with the Internet and is not intended to be an exhaustive list. It does not apply to other online or offline Microsoft sites, products or services.

Except as otherwise described in this statement, personal information that you save in Expression Design is not sent to Microsoft, and information that is sent to Microsoft is not shared outside of Microsoft and its controlled subsidiaries and affiliates without your permission.

Collection and Use of Your Information

The information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to enable the features you are using and provide the service(s) or carry out the transaction(s) you have requested or authorized. It may also be used to analyze and improve Microsoft products and services; to request additional information on feedback that you provide about the product or service that you are using; to provide important notifications regarding the software; to provide you with advance notice of events; or to tell you about new product releases.

Except as described in this statement, personal information you provide will not be transferred to third parties without your consent. We occasionally hire other companies to provide limited services on our behalf, such as packaging, sending and delivering purchases and other mailings, answering customer questions about products or services, processing event registration, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.

Information that is collected by or sent to Microsoft may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union, the European Economic Area, and Switzerland.

Collection and Use of Information about Your Computer

When you use software with Internet-enabled features, information about your computer (“standard computer information”) is sent to the Web sites you visit and Web services you use. Microsoft uses standard computer information to provide you Internet-enabled services, to help improve our products and services, and for statistical analysis. Standard computer information typically includes information such as your IP address, operating system version, browser version, your hardware ID which indicates the device manufacturer, device name, and version and your regional and language settings. If a particular feature or service sends information to Microsoft, standard computer information will be sent as well.

The privacy details for each Expression Design feature, software or service listed in this privacy statement describe what additional information is collected and how it is used.

Security

Microsoft is committed to helping protect the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Changes to the Privacy Statement

Microsoft may occasionally update this privacy statement. The "last updated" date at the top of the privacy statement will be updated with every revision. The revised privacy statement will be included with a future service pack of this product. We encourage you to periodically review this privacy statement to be informed of how Microsoft is protecting your information.

How to Contact Us

Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, contact us using our web form at Contact Us.

Microsoft Expression Web Privacy
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052 USA

To find contact details for the Microsoft subsidiary or affiliate in your country or region, see Microsoft Worldwide.

 

Specific Features

Customer Experience Improvement Program

The Customer Experience Improvement Program (“CEIP”) collects basic information about your hardware configuration and how you use our software and services to identify trends and usage patterns. CEIP also collects the type and number of errors you encounter, software and hardware performance, and the speed of services. We will not collect your name, address, or other contact information.

We use this information to improve the quality, reliability, and performance of Microsoft software and services.

CEIP is enabled by default for pre-release versions of Expression Design. To turn CEIP off or on:

  1. In Expression Design, on the Help menu, click Customer Experience Improvement Program.
  2. In the Customer Experience Improvement Program dialog box, do one of the following:
    • To turn CEIP off, select I don’t want to join the program at this time.
    • To turn CEIP on, select Join the Expression Design Customer Experience Improvement Program.

For more information about CEIP, including the CEIP privacy statement, please visit the Customer Experience Improvement Program Web Site.

Activation

Activation helps reduce software counterfeiting, helping to ensure that Microsoft customers receive the software quality they expect. Once your software is activated, a specific product key becomes associated with the computer (the hardware) on which your software is installed. This association prevents the product key from being used to activate the same copy of the software on multiple computers as counterfeit software. Some changes to your computer components or the software may require you to reactivate the software.

During activation, product key information is sent to Microsoft along with a hardware hash, which is a non-unique number generated from the computer's hardware configuration. The hardware hash does not represent any personal information or information about the software. The hardware hash cannot be used to determine the make or model of the computer and it cannot be backward calculated to determine any additional information about your computer. Along with standard computer information, some additional language settings are collected.

Microsoft uses the information described above to confirm that you have a licensed copy of the software, and then it is aggregated for statistical analysis. Microsoft does not use the information to identify you or contact you.

Activation is mandatory and must be completed within a predefined grace period. If you choose not to activate the software, you cannot use it after the grace period expires. If the software is not correctly licensed, you will not be able to activate it.

Setup Reports

If Setup Reports is enabled, at the end of the setup process Expression Design will send over the Internet to Microsoft basic information about the setup such as the version of Expression Design and any errors encountered during setup. You will not receive a separate notice before this information is sent.

Microsoft may use the information collected for statistical analysis and to improve this and other Microsoft products and services. Microsoft will not use the information to identify or contact you.

Please see your Software License Terms to determine if your version of Expression Design has Setup Reports enabled.

Microsoft Error Reporting

Error Reporting reports problems you may be having with Expression Design to Microsoft and to receive information that may help you get around or solve such problems. Microsoft uses the error reporting data to solve customer problems and improve our software and services.

Error Reporting collects Internet Protocol (IP) addresses, which are not used to identify users. It does not intentionally collect anyone’s name, address, email address, computer name, or any information that could be used to identify you or contact you. It is possible that such information may be captured in memory or in the data collected from open files, but Microsoft does not use it to identify or contact you. If you have configured Windows to report errors automatically, you will not be prompted before these error reports are sent.

In rare cases, such as problems that are especially difficult to solve, you may be prompted to send Microsoft additional data, including sections of memory (which may include memory shared by any or all applications running at the time the problem occurred), some registry settings, and one or more files from your computer. Your open documents at the time of the error may also be included. For more details on what information is collected and how it is used, see the Error Reporting privacy statement.

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