Check for duplicates
Microsoft Dynamics CRM Online
Microsoft Dynamics CRM 2013
CRM for web browsers
CRM for Outlook
To maintain the integrity of your data, you should check for duplicates regularly to make sure that you don't inadvertently create duplicate contacts, accounts, or leads.
The Check for Duplicates wizard helps you set up a “job” that finds and cleans up duplicate records in the system. You can schedule the job to run daily, and you can receive an email confirmation when the job finishes.
If available on your system, you may also be able to check for duplicates of other record types, in addition to contacts, accounts, and leads. Check with your system administrator.
Checking for duplicate records works only when you or your system administrator (if that's someone else) has created a rule for the record type, and duplicate detection is turned on.
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