Last updated: July 2009
![]() | Dock icons are not installed during a remote installation |
If you use Apple Remote Desktop to install Office 2008 on another computer on your network, Dock icons are not installed.
![]() | Duplicate fonts are moved to the Fonts Disabled folder during installation |
Fonts that are replaced by Office Installer are moved to either the /Library/Fonts Disabled folder or the /Users/username/Library/Fonts Disabled folder so that you can save them or restore them, if it is necessary.
![]() | Information in running applications might not be displayed correctly after Office 2008 is installed |
Office Installer makes changes to fonts, and if you have an earlier version of Office on your computer, the Office Installer replaces old Office fonts with new fonts. If any running application is using a font that is replaced by the Office Installer, that application could become unstable or display information incorrectly.
If you encounter these issues, quit and then restart the application. If quitting and restarting the application does not resolve the issue, restart the computer.
To change Office Installer settings so that Office Installer doesn't install new fonts, do the following:
Insert the Office 2008 installation DVD in the DVD drive.
On the desktop, double-click the Microsoft Office 2008 DVD.
Double-click Office Installer, and then follow the instructions on the screen until you reach the Installation Type page.
On the Installation Type page, click Customize.
Clear the Office Fonts check box.
Click Install, and then follow the instructions on the screen to complete the installation.
For more information about how fonts are installed by Office 2008, see
KB948736 - Information about the fonts that Office 2008 for Mac installs
.
![]() | Office 2008 updates cannot be installed if the Microsoft Office 2008 folder was moved, renamed, or modified |
Office Installer installs Microsoft Office 2008 for Mac in the Applications folder. If you move the Microsoft Office 2008 folder to another location on your computer, or if you rename or modify any of the files in the Microsoft Office 2008 folder, you cannot install product updates. To correct this issue so that you can install product updates, drag the Microsoft Office 2008 folder to the Trash, and then reinstall Office 2008 from your original installation disk.
![]() | Office 2008 cannot be installed with the Office 2008 for Mac Trial Edition |
If you currently have Office 2008 Trial Edition on your computer, you must remove it because this free version will interfere with the Office 2008 installation.
Perform the following steps to remove Office 2008 Trial Edition:
In the Finder, open the Microsoft Office folder.
The default location of the Office folder is /Applications/Microsoft Office.
Note If you saved any documents in the Microsoft Office folder, move them to another location.
In the Microsoft Office folder, open Additional Tools/Remove Office, double-click Remove Office, and then follow the instructions on the screen.
Open /Users/user_name/Library/Preferences/Microsoft/Office 2008, click Microsoft Office 2008 Settings.plist, and then on the File menu, click Move to Trash.
![]() | Office Installer cannot find a version of Office to upgrade or remove |
If Office Installer does not find an upgrade-eligible version of Office, click Continue to skip the search process. You will be given another opportunity to browse to the folder or CD that contains the upgrade-eligible version of Office.
Office Installer and Remove Office use Spotlight to locate versions of Office that are installed on your computer. If Spotlight is disabled or does not search folders where a version of Office is located, Office Installer and Remove Office cannot find versions of Office that are eligible for upgrade, or versions of Office that you might want to remove. Also, the search might take longer if your computer has a slower processor or a very large hard disk.
![]() | Office Setup Assistant cannot import identities that were created in Office v. X, Office 2001, or Office 98 |
Office Setup Assistant cannot import identities that were created in Office 98, Office 2001, or Office v. X. To import these identities after installation, open Entourage 2008, and then on the File menu, click Import.
![]() | Remove Office cannot remove versions of Office that are installed on a network volume |
Remove Office does not remove versions of Office that are installed on a network volume. To remove these versions, drag the Microsoft Office 2008 folder to the Trash.
![]() | Remove Office moves templates in the My Templates folder to the Rescued Items folder |
Remove Office moves user-created templates that are stored in the My Templates folder of any earlier version of Office to the Rescued Items folder on the desktop.



