To get started with Games for Windows � LIVE support, start with the latest update below, select from Quick Help, or look through the full online Knowledge Base.

Latest Update

This update is automatically installed when you sign into Games for Windows � LIVE from within a Games for Windows � LIVE-enabled game. If you are having trouble installing it during the automatic update process, download and install the latest update from the link listed below.

• Download the Latest Update

Quick Help

• Error message "can't download the update" [KB 937379]
• You experience connectivity issues [KB 938705]
• How to adjust the volume for your microphone [KB 935309]
• Message that your LIVE account needs attention [KB 935312]
• Troubleshoot sign in
• Configure network adapter
• More help in online knowledge base
• Server-side Authentication

Contact customer support

• For issues and errors during installation, unlocking a game, launching a game, or errors message during game play, please contact the game customer support team. A list of game sites is available on the Games Support page under Publishers.
• For issues with sign-in, configuring LIVE, Family Settings, and gamertag and profile, please contact LIVE support at:
• Please dial 0800 587 1102 from a land line, or +44 20 7365 9792 from a mobile phone.