Microsoft Expression Web 4 Privacy Statement

Last updated: April 2010

Microsoft is committed to protecting your privacy, while delivering software that brings you the performance, power, and convenience you desire in your personal computing. This privacy statement explains many of the data collection and use practices of Microsoft Expression Web 4 (“Expression Web”). It does not apply to other online or offline Microsoft sites, products, or services.

Expression Web is designed to provide you with tools to produce high-quality, standards-based Web sites. Please read the information below and also any supplemental information listed to the left for additional details about Expression Web.

Collection and Use of Your Information

The information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to enable the features you are using and provide the service(s) or carry out the transaction(s) you have requested or authorized. It may also be used to analyze and improve Microsoft products and services.

We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Microsoft services may send periodic member letters that are considered part of the service. We may occasionally request your feedback, invite you to participate in surveys, or send you promotional mailings to inform you of other products or services available from Microsoft and its affiliates.

In order to offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information obtained through other Microsoft services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

Except as described in this statement, personal information you provide will not be transferred to third parties without your consent. We occasionally hire other companies to provide limited services on our behalf, such as packaging, sending and delivering purchases and other mailings, answering customer questions about products or services, processing event registration, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.

Information that is collected by or sent to Microsoft by Expression Web may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union, the European Economic Area, and Switzerland.

Collection and Use of Information about Your Computer

When you use software with Internet-enabled features, information about your computer ("standard computer information") is sent to the Web sites you visit and online services you use. Microsoft uses standard computer information to provide you Internet-enabled services, to help improve our products and services, and for statistical analysis. Standard computer information typically includes information such as your IP address, operating system version, browser version, and regional and language settings. In some cases, standard computer information may also include hardware ID, which indicates the device manufacturer, device name, and version. If a particular feature or service sends information to Microsoft, standard computer information will be sent as well.

The privacy details for each Expression Web feature, software or service listed in this privacy statement describe what additional information is collected and how it is used.

Security of your information

Microsoft is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.

Changes to this privacy statement

We will occasionally update this privacy statement to reflect changes in our products, services, and customer feedback. When we post changes, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Microsoft will use your personal information, we will notify you either by posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is protecting your information.

For More Information

Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us at webprv@microsoft.com.

Microsoft Expression Web Privacy
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052 USA

 

Specific features

The remainder of this document will address the following specific features:

Customer Experience Improvement Program

What This Feature Does:

The Customer Experience Improvement Program (“CEIP”) collects basic information about your hardware configuration and how you use our software and services in order to identify trends and usage patterns. CEIP also collects the type and number of errors you encounter, software and hardware performance, and the speed of services. We will not collect your name, address, or other contact information.

Information Collected, Processed, or Transmitted:

For more information about the information collected, processed, or transmitted by CEIP, see the CEIP privacy statement at http://go.microsoft.com/fwlink/?LinkID=52097.

Use of Information:

We use this information to improve the quality, reliability, and performance of Microsoft software and services.

Choice/Control:

During installation you will be asked if you wish to participate in the Customer Experience Improvement Program. You may choose to participate by clicking the checkbox on the CEIP screen in the setup wizard.

You can turn CEIP on or off at any time by:

  1. In Expression Web, on the Help menu, click Customer Experience Improvement Program.
  2. In the Customer Experience Improvement Program dialog box, do one of the following:
    • To turn CEIP off, select I don’t want to join the program at this time
    • To turn CEIP on, select Join the Expression Web Customer Experience Improvement Program

Setup Reports

What This Feature Does:

The Setup Reports feature allows you to send Microsoft basic information about your setup experience.

Information Collected, Processed, or Transmitted:

If Setup Reports is enabled, at the end of the setup process Expression Web will send over the Internet to Microsoft basic information about the setup such as the version of Expression Web and any errors encountered during setup. You will not receive a separate notice before this information is sent.

Use of Information:

Microsoft may use the information collected for statistical analysis and to improve this and other Microsoft products and services. Microsoft will not use the information to identify or contact you.

Please see your Software License Terms to determine if your version of Expression Web has Setup Reports enabled.

Metadata in your files

What This Feature Does:

When you save or edit files in Expression Web it stores some information on your computer to help identify who created or last edited the files.

Information Collected, Processed, or Transmitted:

Metadata such as your Windows user name is saved for each file that you edit. This metadata is stored as a hidden folder inside the Web site folder.

Use of Information:

Your user name is used to display the author information, such as Created by or Modified by. This information is not sent to Microsoft.

Choice/Control:

You can remove the metadata from the Web site folder on your local computer by clearing the Maintain the site using hidden metadata files check box in the Site Settings dialog box. (On the Site menu, click Site Settings, and then click the General tab.)

SuperPreview

What This Feature Does:

The Expression Web software contains an online service feature that allows you to use certain browsers hosted remotely by Microsoft to preview existing web pages.

Information Collected, Processed, or Transmitted:

SuperPreview automatically connects to the online service when it starts in order to authorize your use of the online service and to determine what remote browsers are available. When you preview a web page with SuperPreview a copy of your page is sent to the online service for rendering, then the online service sends back an image of how your web page looks when viewed in the browser you selected. The online service deletes the copy of your web page once the preview is complete.

Choice / Control:

You can choose whether or not to take advantage of remote browsers provided by the SuperPreview online service. To enable remote browsers you must first sign up. During sign up you must provide an e-mail address that is kept on record and validated by the service.

Should you choose to discontinue use of the online service, you can do so at any time by either deactivating their installation of SuperPreview with the online service, or by deleting your account with the online service.

To delete or deactivate your online service account:

  1. In SuperPreview click on the Options icon in the toolbar
  2. When prompted, click either Deactivate or Delete account
  3. Click Yes to confirm on the next dialog
  4. Restart SuperPreview