Microsoft Stellenangebote

Support - Microsoft Dynamics Support Specialist - (Navision) - Fulltime (w/m)

15.01.2007

Ihre Aufgabe - Fulltime (40h): 2nd Level Support. Ihr Anspruch: höchste Kundenzufriedenheit. Sie sind fachlich fit, ein extrovertierter Typ und verfügen über ein hohes Maß an Auffassungsgabe und Abstraktionsvermögen, um sich schnell auf die unterschiedlichsten Gesprächspartner und deren Fragen einstellen zu können. Bereichsübergreifende Kooperation - hier speziell mit Produktmanagement und Entwicklern in Deutschland und Dänemark - ist für Sie selbstverständlich. Es macht IhnenSpaß, technische Artikel druckreif zu formulieren sowie Vorträge zu organisieren und zu halten. Weitere Schwerpunkte sind die Durchführung diverser Tests sowie die Aktualisierung unserer Schulungsunterlagen.

Other technical areas - Developer Evangelist

27.03.2007

Become a Rockstar!! Come represent Microsoft as a Developer Evangelist. The Developer Evangelist (DE) is a member of the world wide team of Developer Platform Evangelists (DPE) within a subsidiary or district. The overall mission of the DPE is to secure platform adoption and revenue growth through evangelism, community engagement, relationship marketing and a vibrant solutions ecosystem.

As a DE, you are Microsofts representative to the developer community helping to win the hearts and minds regarding the Microsoft platform. The DE is a technical role with the mission of engaging with the broad community of developers and driving excitement around developer related technologies. This position is a great opportunity to help improve perception of Microsoft and to increase usage of Microsofts technologies through breadth marketing programs as well as depth engagement with key accounts.

DEs must be able to talk about technology intelligently and enthusiastically to Developers, Developer managers and senior management. Passion, curiosity, technical depth, and exceptional communication and presentation skills are required.

Responsibilities:
Able to engage and build relationship with developers
Able to deliver articulate, effective, and audience-appropriate presentations/ demonstrations with technically oriented content at various events to both small and large audiences
Participate in the online and offline developer community
Convey a compelling and convincing case for Microsoft technologies vs. the competition
Extend reach in the developer community by partnering with Developer Audience Marketing and Community Influentials.
Encourage participation of the developer community in programs to increase primary tools and platform adoption in the developer
Engage Influentials and third-party communities
Win the hearts of Developers in order to improve Developer perceptions of Microsoft and our products; drive at least 3 new win the hearts initiatives targeted at the developer community
Maintain knowledge about multiple versions of the same product and speak to future releases

Support - Support Specialist Dynamics NAVISION- finance

02.04.2007

Du siehst es als Anreiz, mit hoch motivierten Spezialisten zusammenzuarbeiten, ständig dazuzulernen und Ihr Wissen an unsere Partner/Kunden weiterzugeben? Dann bist Du genau der/die Richtige für unser Dynamics NAV Support Team In München.

Deine Aufgabe: 2nd Level Support. Dein Anspruch: höchste Kundenzufriedenheit. Du bist fachlich fit, ein extrovertierter Typ und verfügst über ein hohes Maß an Auffassungsgabe und Abstraktionsvermögen, um Dich schnell auf die unterschiedlichsten Gesprächspartner und deren Fragen einstellen zu können. Bereichsübergreifende Kooperation - hier speziell mit Produktmanagement und Entwicklern in Deutschland und Dänemark - ist für Dich selbstverständlich. Es macht Dir Spaß, technische Artikel druckreif zu formulieren sowie Vorträge zu organisieren und zu halten. Weitere Schwerpunkte sind die Durchführung diverser Tests sowie die Aktualisierung unserer Schulungsunterlagen.

Sales - Service Executive Communication and Media Industry

24.01.2007

Microsoft Services helps customers to realize their potential through accelerated adoption and productive use of Microsoft Technologies. We are strong customer advocates and Microsofts first and best customer to drive product improvement. We attract exceptional people that are passionate to serve customers and are trusted advisors of Microsoft technology.

Job Overview
Microsoft Services Germany is looking for a Service Executive responsible for selling consulting and support services to the Communication and Media Industry.
The Service Executive is the key services contact in the Microsoft Account Team and supports the overall account planning process and customer relationship management. She/he is responsible for identifying and developing a value preposition, driven response, closing and expanding business in opportunities where the value of Microsofts involvement is clear and understood by our customers.

Responsibilities
Developing and generating interest in Microsoft Services portfolio and capabilities, addressing the value linked to customer needs and articulate Microsofts competitive advantages in the marketplace
Understand our customers future business direction and proactively plan changes to move towards that vision
Ability to establish relationships at all levels of assigned accounts, ultimately becoming a strategic advisor on technology solutions
Building and managing a multi-million Euro services pipeline
Drive for consistent and repeatable business in the selected accounts
Deliver regular sales forecasts and customer feedback on trends, opportunities and challenges
Owning the qualification of the services aspects including completion of the opportunity profile and performing the initial opportunity assessment
Supporting the account team in defining the evaluation plan for opportunities, conducting the initial risk assessment and establishing the bid team
Overall coordination of Services related efforts, development of the deployment strategy and working hand-in-hand with the Engagement Manager, Partner Team and Delivery in defining the Cost/Price and Statement of Work or Work Order
Conducting the required Microsoft internal proposal reviews
Overall coordination of all closing activities including commercial negotiation, getting contracts signed, allocating project resources with the help of the Resource Managers and project setup related activities

Sales - MidMarket Breadth Account Manager

16.03.2007

Role: MidMarket Breadth Account Manager
Location: Munich
Reports to: Segment Marketing Manager

The MidMarket, which can be defined as organizations with 50 to 1000 employees, has seen big investment by Microsoft of late. Moving forward, the Lower MidMarket (50 to 300 employees) has been identified as being the Growth Segment for Microsoft

As such, we are looking to hire a MidMarket Breadth Account Manager to focus on developing a sales and marketing strategy to develop this segment.

An exciting opportunity to join a successful team presents itself for the right candidate!

Position Responsibilities

Sales Responsibility for a dedicated customer segment
Developing growth strategies to serve this segment
Generating demand for MS technologies through innovative sales and marketing campaigns (direct engagement and Partner driven)
Building up and managing a Sales Pipeline
Market Opportunity Assessment through Data Mining
Ongoing market research
Building up a monthly reporting for local and international Management Team
Leading a virtual team

Support - Microsoft Support Specialist Dynamics - Parttime

02.04.2007

Teilzeit: 20 Stunden

Du siehst es als Anreiz, mit hoch motivierten Spezialisten zusammenzuarbeiten, ständig dazuzulernen und Ihr Wissen an unsere Partner/Kunden weiterzugeben? Dann bist Du genau der/die Richtige für unser Dynamics NAV Support Team In München.

Deine Aufgabe: 2nd Level Support. Dein Anspruch: höchste Kundenzufriedenheit. Du bist fachlich fit, ein extrovertierter Typ und verfügst über ein hohes Maß an Auffassungsgabe und Abstraktionsvermögen, um Dich schnell auf die unterschiedlichsten Gesprächspartner und deren Fragen einstellen zu können. Bereichsübergreifende Kooperation - hier speziell mit Produktmanagement und Entwicklern in Deutschland und Dänemark - ist für Dich selbstverständlich. Es macht Dir Spaß, technische Artikel druckreif zu formulieren sowie Vorträge zu organisieren und zu halten. Weitere Schwerpunkte sind die Durchführung diverser Tests sowie die Aktualisierung unserer Schulungsunterlagen.

Administration - Executive Assistant- Services Germany

29.03.2007

Director Schedule
Manage effectively and optimize Directors agenda by:
Managing Directors calendar and accommodating day to day meeting requests and evaluating levels of priority
Managing Directors Inbox (response management, flagging / escalating as needed)
Anticipating and securing participation in key events
Contacting key stakeholders to evaluate Directors needed attendance
Ensuring that all necessary information is available to Director (travel, location, conf call, briefings, etc)
Booking Directors travel (air, hotel, transportation)
Planning and organizing meetings:
o 1:1s with Direct Reports
o Monthly meetings with Management Team
o Customer and Partner meetings
o Subsidiary visits: coordinating full process from preliminary briefing call to follow up
o Interviews with HR and recruiting agencies (ad hoc)

Event organization
Own organization of business events (such as: Services Day, Team Retreats etc.) by:
Selecting the right venue is light of event characteristics
Evaluating the need for outside resources (event agency, temp .)
Managing all the logistics (invitations, registration, catering, AV, meeting room set up, transportation, onsite support)
Ensuring that the meeting materials are made available to the appropriate people
Participate in meeting content and preparation by:
Assisting with meeting agenda (proposal and review)
Ensuring speaker availability and attendance
Ensuring that materials are available and finalized on time (coherence of content, escalation as needed where flow / duplications occur, harmonization of templates)
Take and distribute meeting minutes
Ensure follow up and continuous improvement of events via post mortem analysis to meeting owner:
Evaluation form / survey
Seek out oral feedback from participants
Review meeting results with meeting owner and or vendor (hotel, agency )

Rhythm of the Business
Plan and set up Preparation Meetings for the Rhythm of the Business Calendar (scheduling/invitations, organise meeting room with necessary equipment, updates)
Support Director on all key Rhythm of the Business activities when needed (Mid Year Review,.)

Exec Visits
Responsible for coordination of Executive Visits (collect and provide information, invitations, keep Team informed)
Assisting with meeting agenda (proposal and review)
Managing all the logistics from arrival to departure (transfer, meeting rooms, travel, etc)

General Administration
Own and track Director expense reports
Raise Purchase Orders for each approved expense
Ensure that travel and financial guidelines are respected and enforce compliance within EHQ team
Ensure smooth invoice process and review open POs with vendors/accounting as needed

Admin Community
Represent Director across the Admin community
Develop own network within Admin community
Contribute and be involved in activities and initiatives for the Admin community

Coordination & Communication
Use own business judgment to flag content overlaps or inadequate sequence of meetings
Ensure rigorous follow up on all projects and requests
Centralize information using Microsoft tools and applications
Use appropriate tools and means to dispatch information (server, email, web, sms, fax )
Individual may also be involved in other project related work on behalf of Services Director

Administration - SMSG New Hire Advisor

11.04.2007

LOCATION: EMEA/HOME OFFICE

Role Purpose
The New Hire Advisor Participates as an Instructor or Advisor in our innovative distance learning New Hire ramp-up program. New Hire Advisors teach New Hires the key skills they need to ramp-up quickly at Microsoft by conducting a series of telephone and LiveMeeting (possibly in person if location permits) meetings where they help the New Hire develop and execute on a learning plan. These meetings are a combination of review of progress against the New Hire is self-study goals, and instruction on key topics by the Advisor. The New Hire Advisor works independently to answer low to moderately complex new hire questions. He or she will be responsible for continuous updates to the New Hire Academy tracking tool and will publish reports. Advisor will also participate in the collection of new Hire knowledge base resources and may also analyze and evaluate existing resource base, resulting in development and execution of system/process enhancements

Team/ Department Mission
New Hire Readiness Academy is a personalized, distance-learning program designed to speed time to competency for Sales, Marketing, and Services new hires upon arriving at Microsoft.

Program objectives for new hire competency upon completion of NHRA:
As a Microsoft Employee you should be able to articulate and represent the following

- The Microsoft Business Model and Mission
- The Microsoft Values and standards by which we are required to conduct business
- The Microsoft Sales, Marketing and Services Business Models
- The Microsoft Solutions and the strategy by which we sell these solutions
- The Microsoft culture which includes the way we conduct business within our organization that is unique and the language we use to communicate
- The processes and the concepts behind the way we measure performance
- The Segment specific tools we use and the processes by which we conduct business
- The Microsoft message about competition and what our strategy is
- Microsofts top strategic objectives for the Fiscal Year

Key Accountabilities
Support New Hires and Managers
- Prepare for touch points.
- Monitor and be aware of where each new hire is in the process
- Adjust communication style based on personal styles of each new hire
- Share expertise and add value to new hires
- Stay flexible in scheduling and completion of all touch points
- Support a maximum of 23 :V 26 new hires in different stages of the program (part time Advisors assignments are adjusted according to hourly commitment)

Maintain Program Values
- Maintain confidentiality of conversations with managers and with new hires
- Maintain consistency of communication using guidelines, templates for written communication, and touch point protocols for calls
- Require that new hires own their Action Plan
- Support new hires, while encouraging them to learn for themselves
- Live up to commitments for following up with information to new hires
48 hour response to questions or at next call
- Promote the goals of the New Hire Advisor program within SMSG Readiness

Manage Time on Task
- Manage work load of assigned new hires
- Manage time on calls, while delivering personalized service

Maintain Accurate Records
- Record all touch points in the tracking tool in a timely manner using Success Criteria guidelines
- Record learning solution completion
Support Team Members
- Keep your Outlook calendar updated at all times
- Be willing to support other advisors during personal emergencies
- Actively participate in team meetings
- Contribute to creation of knowledge base (to meet expectations of the program manager)
- Be available to debrief calls with other advisors, emphasizing what went well and other perspectives on handling the call
- Share resources and expertise with other advisors

Sonstige technische Bereiche - Technical Account Manager Hamburg

26.03.2007

Wir suchen für den Standort Berlin/Hamburg eine/n Technical Account Manager/in (TAM) der/die eine ausgeprägte Stärke im Service Delivery Management aufweist und dabei in einer sehr positiven Kundenbeziehung Verantwortung für den IT Betrieb des Kunden übernimmt.

Zu den TAM-Kernaufgaben gehören:
-Aufbau und Pflege einer sehr positiven Kundenbeziehung mit hoher Kundenzufriedenheit
-eigenständige Entwicklung und Umsetzung von Strategien und Konzepten für den Betrieb
-eigenständiges Erarbeiten und Präsentieren von Empfehlungen, die die Optimierung des IT Betriebs des Kunden unterstützen
-Direkte Unterstützung der Kunden bei deren Projekten und bei technischen Fragen
-Kundenorientierte Qualitätssicherung der Premier-Services
-Hohe Auslastung der Services
-Identifikation und Verfolgung von Verkaufschancen
-Flexible Nutzung der Produkte und Services zur Deckung des Kundenbedarfs
-Weiterentwicklung der Services

Dabei wird der TAM-Erfolg an folgenden Vorgaben gemessen:
-Kundenzufriedenheit
-hochwertiges Service Delivery Management inklusive Dokumentation
-Persönliche Auslastung
-Erneuerung bestehender Verträge
-Akquise zusätzlicher Premier-Services/Vertragserweiterungen
-Leadgenerierung für Consulting & Sales

Marketing - Temporäre Unterstützung im Bereich Marketing Operations (m/w)

26.03.2007

Die Developer Platform and Strategy Group informiert Unternehmen über die aktuellen und zukünftigen Microsoft .NET Software-Technologien. Dies geschieht in mehreren Bereichen und über mehrere Kanäle. Das Wissen wird sowohl über Online-Foren, Konferenzen und Vorträge, als auch durch individuelle Gespräche mit Kunden und Partnern vermittelt. Ziel dieses Austausches ist es, den Nutzen der Microsoft-Technologien für neue Geschäftsmöglichkeiten, innovative Software-Architekturen und moderne Software-Entwicklung zu verdeutlichen. Die Gesprächspartner der Developer Platform and Strategy Group sind Entwickler, Architekten und technische sowie kaufmännische Entscheider.

Hierfür suchen wir ab sofort Unterstützung mit besonderem Fokus auf Marketing. Die Position ist zunächst befristet bis zum 30.06.2007, jedoch mit Option auf weitere Verlängerung um 1.5 Jahre.

Die Aufgabenbereiche sind:

- Übernahme von Aufgaben im Bereich Marketing Operations mit Schwerpunkten in den Bereichn Business Intelligence (Audience-/Marketing-Intelligence, Reporting) sowie Projektmanagement
- Unterstützung der Marketing Excecution in den Bereichen Online (z.B. Portale, Newsletter) und Events (z.B. Offline/Webcasts, Rich Media)
- Maßnahmen zur Erhöhung der Kundenzufriedenheit (CPE)
- Bei guter Leistung ist die Übernahme von zusätzlicher Verantwortung möglich

Support - EMEA Response Management Program Support Specialist

27.03.2007

Job Type: Contingent

Response Management RM allows Microsoft to proactively listen and respond to customer and partner issues. As a key resource for Microsoft employees and partners, Response Management provides a streamlined process to address individual customer issues and identify systemic problems that broadly impact our customers and partners.

Response Management (RM) is a global priority for Microsoft, this role will be responsible for supporting the EMEA RM Delivery Manager in the continued goal of effectively driving RM initiatives, processes and programs as directed.

MAIN PURPOSE OF ROLE

The key outcomes of this role are:

Driving & Promoting all RM & CPE programs to RM Community
SME Lead
TIM, LI & MIR Support
Assist RM Business Manager with daily operational programs & processes;
Set up and drive clear and timely communication around these programs and processes in a standardized format.
First POC / Help Desk for EMEA RM Community
Back up for delivering new hire training to RM personnel ;
Lead in reviewing RM Quality Submissions (EEQA & RMQR)
Conduct monthly review with the EMEA EQA team and identify possible improvements and pain points, feeding into the EMEA Customer Service training program
Report on RM Inconsistencies across EMEA
SLA Analysis & ROB Support
Manage & Foster RM Community involvement;

KEY CHALLENGES OF THE ROLE
For FY06 the key challenges of the role will be:

FPOC for all RM & CPE programs (RM Partner Programs, Top Issues, MIR, etc.)
Closing the gaps : Understand reporting in sub regions and subsidiaries to identify discrepancies in data quality
Driving RM Community Council participation across EMEA
Driving RM Community Call Downs
Working closely with Regional CPE team on Top Issues and MIR Issues
oCoordinating the Operational aspects of both programs

KEY ACCOUNTABILITIES OF THE ROLE (6-8)

Project Management Strategy:

Act as Help Desk to EMEA RMTs
oCapturing FAQs and sharing the information across teams via community
oDirecting teams to the appropriate program & process materials
Ability to own and drive large projects; i.e. Project Symphony for RM, RMQR Measurement of Quality

RM Community
Responsible for driving submissions process for best practices
Responsible for posting all new processes onto community site, backing up Process & Tools Lead
New Hire Trainer

Listening Systems
Owner of Top issues that are related to CS activities. Accountability within CS organisation and closed communication loop.
Key contributor in LI Program Drive quality of reporting across the region and usability of data;
Monitor SLAs and Queue sizes across the region

Marketing - Academic Evangelist - Student Program (Elternzeitvertretung)

27.03.2007

Microsoft betreibt ein Förderprogramm für Studierende, das Student Partner Program. In diesem Programm werden zurzeit etwa 120 Studierende der Fachrichtungen Informatik, Wirtschafts- und Ingenieurwissenschaften aus ganz Deutschland betreut. Im Rahmen einer (Elternzeitvertretung bis Sept. 2008) suchen wir eine engagierte Person, die mit den neuesten Technologien vertraut ist, Spaß daran hat, in einem jungen Team zu arbeiten, Begeisterung ausstrahlen kann und Studierende zu motivieren vermag.

Der Student Program Manager hat die Rolle, die im Rahmen des Student Partner Programs geförderten Studierenden zu betreuen und das Programm systematisch auszubauen und zu entwickeln.

Diese Rolle beinhaltet folgende Elemente:
Bewerben des Programmes (PR & Marketing)
Unterstützung beim Recruiting von High-Potentials
Organisation von Weiterbildungsveranstaltungen
Optimierung von Abläufen und Prozessen
Unterstützung der Studierenden beim Durchführen von regionalen Veranstaltungen (Workshops, Vorträge etc.)

Die geförderten Studierenden werden von so genannten Senior Student Partnern (SSP) angeleitet. Das sind Studierende, die ein Vertragsverhältnis mit Microsoft haben. Die Verantwortung umfasst

Fachliche Führung des Teams (zurzeit 12 SSP)
Sicherstellung der Zufriedenheit der Student Partner
Budgetverantwortung für Student Partner Program
Zusammenarbeit mit internationalen Fachabteilungen

Sonstige technische Bereiche - Windows Media Center Test Engineer (m/w)

21.12.2006

Als Test Engineer (m/w) begleiten Sie die Produktentwicklung der Media Center Komponenten künftiger Windows Versionen bis zur Markteinführung. In einem weltweit aufgestellten Team sind Sie dabei verantwortlich für die Durchführung von Testszenarien der Multimedia-, TV- und Radiofunktionen der Media Center Shell im deutschsprachigen Raum. In enger Zusammenarbeit mit der Produktentwicklung in USA und Irland stellen Sie die Produktqualität künftiger Windows Media Center Versionen sicher.

Marketing - Junior Solution Marketing Manager (w/m)

29.03.2007

The Mobile and Embedded Devices (MED) team is seeking an marketer for a temporary role within the Business Group Mobility. The person will be responsible for:

- Supporting the strategic partnership with one mobile operator by planning and realization of a common marketing plan within the business and consumer segment
- Responsible for WM Online communication during the re-launch of our WM web site. Coordination of ongoing Online communication e.g. newsletter
- Support und organisation of WM events & fairs
- Participation in customer, partner and press events by presenting the MED strategy

This role requires a passion for mobile devices built around a marketing background. This role is a multifaceted one requiring leadership for it s responsibilities as well as strong communication skills. There will be another important requirement to educate and excite internal and external customers as well as partners. The person will report directly to the Business Group Lead in Germany. Although the role has not primarily a sales role the function will be to build marketing activity that drives the sales of Windows Mobile devices through the mobile operator channel and the retail channel via the Original Equipment Manufacturere Team (OEM) and distributor. It will require partnering with Mobile Operators, OEMs, distributors and partners all of whom play a pivotal role in the Windows Mobile device ecosystem. It is an exciting opportunity in a fast paced and very quickly growing business.

Consulting - Architectural Consultant

01.02.2007

Location: Munich or Bad Homburg or Neuss

Purpose:
The delivery of high quality engagements around Microsoft Office SharePoint Server 2007 into diverse customer environments leveraging available knowledge and following defined delivery methodologies.

Resonsibility:
Delivery of projects for the German enterprise customers with a high level of responsibility and visibility for these customers. Most of the project work is done in the customers premises.
Architecture, design and development of integrated solutions using the latest Microsoft products and technologies.
Technology assessments, prototyping, conducting design (and/or code) reviews, benchmarks, trouble-shooting and porting/migration assistance.
Understanding the infrastructure and operations implications of the designed/developed solution.
Manages more diverse and complex scope of consulting engagements
Acts as technical or business resource for broad and complex issues and often assigned to strategic accounts.
Provides leadership in technical or process planning and guidance to customers and other consultants
Works with management when necessary to resolve sensitive account issues.
Efficiently and creatively performs complex consulting engagements on a frequent basis.
Strategically analyzes the risks, benefits, and opportunities of various solutions as needed.
Presales Support

Sales - EMEA Retail & Hospitality Industry Business Development Manager

22.09.2006

EMEA Retail & Hospitality Industry Business Development Manager Position Code
Levels 63/64
Overview
The EMEA Retail Industry Team is responsible for developing Microsofts Retail industry strategy, and implementing the go-to-market plans for its execution. This includes understanding industry trends and how they translate to MS opportunity, partner selection, strategic investment, field readiness and engagement, feedback to Business Groups, evangelism to partners, customers, and within the industry at large, standards body engagement, marketing programs to support the strategy, and executive sales support.

The EMEA IBDM for Retail is responsible for creating and managing partnerships with Microsofts top tier GISVs (Global Independent Software Vendor) and shaping the partner strategy.. The IBDM identifies partners to best support Microsofts industry strategy, develops compelling value propositions to move partners to adopt the Microsoft platform and promote Microsoft-based solutions.
Responsibilities
Strategy & Value Proposition
Responsible for analyzing partner solutions, standards trends, competitive landscape, and customer feedback to develop a comprehensive strategy to capitalize on the opportunities identified. Understand the strategic MS product roadmap The IBDM is responsible for joint business plans, providing targeted partners with technical enablement resources and marketing support aligned with Industry Priority Solution Scenarios, Industry Priority Solution Areas and BG Sales Priorities, and ensuring that Microsoft account teams are well-orchestrated with their partner counterparts around accounts and opportunities by evangelizing partner solution offerings, guiding partner field engagement strategy, and supporting strategic industry opportunities.
Priority Solutions
Responsible for understanding a complex variety of business problems in the Retail Industry and defining the partner solutions architecture. Must have a thorough understanding of Retail ISVs business requirements, particularly with respect to Microsofts value proposition. Work with the GISVs, and early-adopter customers to develop next-generation solutions based upon the MS platform.
Activities include, acting as the liason between internal MSFT groups crucial to partner success, building ISVs technical commitment and value to Microsoft, in cooperation with Microsofts product groups and technical evangelist teams.

Alignment
Responsible for evangelizing the Microsoft Retail Industry partner strategy and solution messages to complement WW sales & services efforts, and being viewed as the most senior and knowledgeable speaker on MSFEs partner strategy. Activities will include keynote speeches at industry developer and standards conferences and symposia, press and analyst engagement, customer briefings in the EBC as well as MTCs WW, major customer events and meetings and major internal training sessions/meetings (ie MGB, ISU, etc.).

Other technical areas - EMEA Enterprise Technology Strategist - Management

08.12.2006

EMEA Enterprise Technology Strategist - Management

Approved EMEA Locations

Recruiter: Malcolm Kirkby

Job Purpose
Microsofts Customer Advocacy & Technology Management (CATM) team is looking for world-class talent to fill the position of Infrastructure (Management) Enterprise Technology Strategist (ETS). The region of operations is Europe, the Middle East and Africa (EMEA). We are targeting candidates with expertise in all areas of systems management and monitoring technologies, including the products from our competitors (e.g. IBM/Tivoli, HP, BMC, Altiris, Computer Associates, EMC/VMWare, Xen, Linux, etc).

Role Responsibilities
The ETS has a broad range of responsibilities in the following areas:

Customer Engagement
As an established expert in your domain and in the offerings of our competitors, the ETS will work with enterprise customers in EMEA on highly competitive opportunities that require a high level of credibility on technical architecture, knowledge of competitive architectures, and the business value of the platform. The impact of this job is well over millions of dollars to the company on an annual basis. The ETS also has the ability to represent Microsoft at industry, technical, and customer forums in EMEA.

Field Community
As an ETS, you will be responsible for sponsoring an EMEA regional field specialist community in which members share insights and best practices via a very rich interactive forum. The ETS must be able to collaborate with field technical leaders in the subs to identify new competitive strategies based on deep analysis of field competitive engagements. You will serve as the catalyst for this community and drive business impact for the company.

Feedback to Business Groups
The ETS serves as an important link between the Corp Business Groups, the field sales force and key customers. As such this role is responsible for providing customer and field feedback to Business Groups to drive changes in product design, marketing and competitive sales strategy.

Business Relationships
Customers and partners
CompHot Team
Microsoft field (TSP, SSP)
BGs EMEA and Corp
CATM Corp.

Competencies:
Customer Focus Representing Microsoft Technical Passion and Drive Organizational Agility Cross-Group Collaboration Result oriented

Sales - EMEA Business Solutions Sales Solution Architect

07.11.2006

The EMEA Business Solutions Sales - Solution Architect is a pre-sales role focused on selling Dynamics ERP and CRM solutions into Upper Mid-Market and Enterprise customers in North EMEA. They are deeply engaged with the MBS and partner sales teams in qualifying, developing and managing MBS-related sales opportunities. The Solution Architect plays an integral role in building and enhancing the pre-sales infrastructure required to support revenue goals of Microsoft Dynamics products for the EMEA Business Solutions Sales team, while ensuring successful deployment of our products and improving customer satisfaction throughout the sales cycle.

The Solution Architect will be responsible for supporting the technical elements of the complex solution sale, designing and communicating the overall vision of the technical architecture, and supporting the customer as a trusted advisor in their technology decisions. The Solution Architect must posses strong analytical, conceptual and presentation skills. This person will consult on architecture and implementation strategies that allow seamless integration of Microsoft products in different customer environments, as well as, aligning to key industry priority business processes aligned to various service-oriented architecture initiatives underway at a customer.

The mission of the Solution Architect is to demonstrate the value of Microsoft platform technologies and business solutions by engaging with senior technical decision makers (TDMs) at both enterprises and partners. The successful candidate must be well-versed in the way in which these conceptual ideas can be mapped to the problems encountered, so-called logical architecture, or architectural patterns, and then how they can be implemented at a physical level using techniques such as design patterns. The Solution Architect will have excellent knowledge of competitive platforms, products, companies and philosophies, and ideally will have a background of Microsoft Business Solutions experience and expertise in large scale design and implementations.

Sales - EMEA Business Solutions Sales Financials Consultant

07.11.2006

The EMEA Business Solutions Sales Financials Consultant is a pre-sales technical role focused on selling Dynamics ERP solutions into Upper Mid-Market and Enterprise customers in EMEA. They are deeply engaged with the MBS and partner sales teams in qualifying, developing and managing MBS-related sales opportunities. The Financials Consultant plays an integral role in building and enhancing the technical pre-sales infrastructure required to support revenue goals of Microsoft Dynamics products for the EMEA Business Solutions Sales team, while ensuring successful deployment of our products and improving customer satisfaction throughout the sales cycle.

The Financials Consultant will be responsible for supporting all aspects of the complex solution sale, communicating and transferring business process and solution sales knowledge throughout the cycle. The Financials Consultant will be heavily focused on Solution Development and Proof Phases of the sales cycle, from leading and engaging customers and partners through deep discovery sessions through to customized demonstrations and proof-of-concepts. In the sales cycle, the Financials Consultant is responsible for building sales expertise of our partners and supporting our MBS selling team with solution demonstration and mapping of the MBS applications to the customers business.

The Financials Consultant is a critical part of the account team and works closely with the Microsoft Account Team, Specialist Unit and MBS partners. When a partner is involved, they assist in communicating Microsoft advantage and value and are also an escalation resource, to assist in the sales process, for top tier managed partners (top 30%).

Consulting - Engagement Manager Consulting Services für Finanzen

02.04.2007

Location: Bad Homburg/Neuss

Das Unternehmen:
Die Microsoft Deutschland GmbH ist eine Tochtergesellschaft der Microsoft Corporation/Redmond, U.S.A., des weltweit führenden Herstellers von Standardsoftware, Services und Lösungen mit 44,3 Mrd. US-Dollar Umsatz (Geschäftsjahr 2006; 30. Juni). Die deutsche Niederlassung besteht seit 1983 und ist für Marketing und Vertrieb der Microsoft-Produkte in Deutschland zuständig. Neben der Firmenzentrale in Unterschleißheim bei München ist die Microsoft Deutschland GmbH bundesweit mit sechs Regionalbüros vertreten und beschäftigt mehr als 2.000 Mitarbeiterinnen und Mitarbeiter. Im Verbund mit rund 30.000 Partnerunternehmen betreut sie Firmen aller Branchen und Größen. Im Mai 2003 wurde in Aachen das European Microsoft Innovation Center (EMIC) eröffnet mit den Forschungsschwerpunkten IT-Sicherheit, Datenschutz, Mobilität, mobile Anwendungen und Web-Services.

Mission:
Der Engagement Manager (EM) trägt die Verantwortung für das Management von mehreren Services Engagements beim Kunden. Er/Sie ist einem industriespezifischen Vertical zugeordnet und berichtet direkt an den Industry Practice Manager des entsprechenden Verticals. Derzeit suchen wir einen Engagement Manager für unseren Bereich FSI.

Der EM ist zuständig für die Kundenbetreuung und unterstützt den Service Sales Executive (SE) dabei, Geschäfte sein/ihr Vertical betreffend abzuschließen und ist für die Qualitätssicherung der Services Consultants und Partner im Rahmen der Kundenbetreuung verantwortlich. Er/sie unterstützt den Skills Management-Prozess mit Input und Feedback und übernimmt die Verantwortung sowie die Mitarbeit für Service Line-spezifische Communities und Aktivitäten.

Hauptverantwortungsbereiche:

Ermittlung und Verfolgung von Geschäftsmöglichkeiten in Zusammenarbeit mit dem Services Sales Executive

Besetzung der Projekte mit geeigneten Consultants

Verantwortung für die Führung der vorhandenen Projektmitarbeiter, für Vertragsverlängerungen und Change Requests

Zuständigkeit für alle weiteren Aspekte im Rahmen der Kundenbetreuung, wie Qualitätssicherung, Projekt-Controlling, Reporting, Projekt-Fakturierung, -Vergütung und Nachbetreuung.

Intensivierung der Kundenbeziehungen und damit verbundene Generierung neuer Service-Möglichkeiten

Erstellung von Angeboten

Support - Premier Field Engineer -

10.04.2007

The purpose of the Premier Field Engineer (PFE) position is to provide Microsoft customers with reliable technical solutions to the complex integration problems associated with business solutions built on the Microsoft platform. This PFE Engineer position focuses on the MSTV Divisions newest product IPTV. As a dedicated technical resource assigned to an MSTV customer, you will be minimally required to have solid technical expertise across Microsoft TVs IPTV platform and all core product components like Windows 20003 Server, Active Directory, SQL, IIS, MOM, SMS and strong troubleshooting skills in at least one area of technology.

Candidates must have exceptional customer service, problem solving, and communication skills, and the ability to work in a team environment. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level as well as convey technical concepts to non-technical individuals. Must possess the ability to work with minimal supervision and operate as a self contained business unit within the Solutions team. Must have the ability to work independently and as part of a team.

Roles and Responsibilities

- Lead the investigation and isolation of unique and challenging problems, and when necessary collaborate with product development teams to devise a plan for resolution that meets the customers needs.
- Maintain high levels of customer satisfaction, both external and internal customers. Delivery of support within predefined service level agreement.
- Collaborate with resources from other support groups as needed to investigate and resolve customer issues.
- Define methods and process to lead both customers and internal resources through technical issue deconstruction and analysis.
- Provide direction to others on the management and analysis of issues, review solutions, review technical documentation for accuracy and depth, and deliver technical training.
- Report software bugs to product groups. Advise on potential software improvements during the design and pre-release process.
- MSTV Support Services provides 24 x 7 x 365 support. Off-hours support, evening, and weekend shifts may be required. Travel of 10-30% may also be required.

Other technical areas - Dedicated Supportability Engineer (Hamburg)

03.04.2007

Microsoft Deutschland GmbH is a subsidiary of Microsoft Corporation/Redmond, US. The Microsoft Corporation is the worlds largest producer of standard software, services and solutions with revenues of $44.3 billion (in fiscal year 2006 ended June 30). The German subsidiary was founded in 1983 and is responsible for the marketing and sales of Microsoft products in Germany. In addition to the German headquarters in Unterschleißheim near Munich, Microsoft Deutschland GmbH operates six regional offices in Germany and employs about 2,200 people. Within a network of 30,000 partner companies, Microsoft supports businesses from all industries and of any size. The European Microsoft Innovation Center (EMIC) in Aachen was opened in May 2003. Research is focused on IT security, data protection, mobility, mobile applications and web services.

Role Purpose
To build very successful relationships with your customer through the delivery of a high-quality technical engagement in a specific technology area. Delivery of an excellent service is essential to promoting the DENG as the most customer focused offering available. The engagements may be short-term demand-led or longer term engagements with a dedicated customer.

Team/ Department Mission
As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers. The PFE engineers help Premier customers during the operate and improve phase of the MS product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsofts Enterprise Customers by providing proactive support consulting in a specific product or Technology area.

Key Accountabilities
Deliver proactive onsite support and knowledge transfer to the customer
Drive on preventing incidents during your customer visits
Deliver SKU services and customized workshops.
Drive high customer satisfaction on GTSC support incidents.
Maintain deep knowledge of latest products and configurations of Enterprise
Customers by continuously increasing technical knowledge.
Achieve high levels of customer satisfaction.
Deliver technical workshops, presentations and documents.
Maintain your accreditations.
Collaborate with Microsoft teams to deliver a high quality service.
Work with Microsoft support engineers using knowledge of your customers environment to accelerate problem resolution.
Manage customer expectations and deliver a service in line with contractual obligations.
Develop and deliver new services to exceed customer expectations.
Take responsibility for the Microsoft engagement and your own self development.
Work within Microsoft account teams on strategic customer deployments which may extend outside business hours.

Key Success Criteria
Achievement of personal and team objectives.
Customer and account team feedback.
Ongoing feedback through appraisals

Regular 1:1s with team manager

Yearly formal review

Alignment with Microsoft values.

Support - Partner Technical Lead Platforms

03.04.2007

Microsoft Deutschland GmbH is a subsidiary of Microsoft Corporation/Redmond, US. The Microsoft Corporation is the worlds largest producer of standard software, services and solutions with revenues of $44.3 billion (in fiscal year 2006 ended June 30). The German subsidiary was founded in 1983 and is responsible for the marketing and sales of Microsoft products in Germany. In addition to the German headquarters in Unterschleißheim near Munich, Microsoft Deutschland GmbH operates six regional offices in Germany and employs about 2,200 people. Within a network of 30,000 partner companies, Microsoft supports businesses from all industries and of any size. The European Microsoft Innovation Center (EMIC) in Aachen was opened in May 2003. Research is focused on IT security, data protection, mobility, mobile applications and web services.

Role Purpose
The successful delivery of a high quality technical engagement in the area of Security technology. This means providing the technical outsource partner with a first class technical experience that is recognized as the most customer focused offering available.
.

Team/ Department Mission
Solve the customers problem in the quickest way possible by putting them at the centre of everything we do.

Key Accountabilities
Communicate with technical outsource partners, GTSC engineers and appropriate subsidiary staff via electronic correspondence or telephone.
Solve complex level of problems, involving broad product knowledge or product speciality redirected by GTSC or escalated by EMEA subsidiary sites. Provide solutions that satisfy customers which will involve handling difficult situations (complaint handling, sensitive customer, mission critical)
Have a working knowledge of current EMEA GTSC, Global policies and processes involving Case handling and support boundaries. Take an active role in challenging and suggesting enhancements on existing processes and workflow.
Develop own technical knowledge on products/technologies related to the team scope.
Write technical articles in order to distribute technical information to all Customers, GTSC engineering and subsidiary staff.
Manage triage meetings with local GTSC and partners engineers to share knowledge and efficiently develop customer solutions.
Develop and deliver internal GTSC and partner technical trainings/workshops in speciality areas.
Perform technical mentoring and assisting of GTSC and partners engineers to ensure the quality of support given. Define training roadmaps for technical development of engineers.
Preparation and Delivery of pro-active support services (Supportability Reviews, Consulting and Expert Roundtables). Contribute to those topics in supported technology and define scope of upcoming technologies.
Assist with special projects as assigned
Assist in hot-site issues by setting customer expectations.
Assist in representing Microsoft in any forum (i.e. seminars, technical or marketing, conferences event).
Work with local marketing people for product feedback, new product launches.

Key Success Criteria
Ability to delight customers, contribution to team customer satisfaction goals
Excellent Team player
Strong ownership of customer issues
Realise personal accountability within team

Marketing - Product Marketing Manager Office Transactional Business

08.03.2007

Job Purpose
Der technische PSM in der BG IW hat die für den Erfolg sehr bedeutende Aufgabe, die Deployment-Zielvorgaben von Office 2003/2007 zu erreichen, die Audience der ISVs und Developer für die IW Strategien zu gewinnen, die Open XML versus ODF Kampagne zu führen und Office 2007 als Smart Client für Business Prozesse inkl. Duet zum Erfolg zu bringen.
Er stellt darüber hinaus in der BG IW den technischen Experten dar für die Kernprodukte Office 2007 Enterprise Edition mit InfoPath 2007/Groove 2007, SharePoint Server 2007, Exchange Server 2007 und Office Communication Server 2007.

Notwendig für diese Aufgabe ist ein tiefes und umfassendes Verständnis für die Technologien der bedeutenden IW Produkte. Er muss diese von Grund auf kennen und eine tiefe Praxiserfahrung aufzeigen können, da er als der Experte für diese Technologien intern als auch extern auftreten muss.
Darüber hinaus sind auch Kenntnisse und Fähigkeiten im Projektmanagement zwingend notwendig, um die Kampagnen im Team zum Erfolg bringen zu können. Grundlegende Marketingkenntnisse und professionelles Auftreten und Präsentieren bilden die Grundlage für die Herausforderung.
Die Person muss regelmäßiges Reporting und detaillierte Analyse der zentralen Kennzahlen beherrschen und die allgemeinen Entwicklungen im Markt erkennen und darauf aufbauend alle Aktivitäten zielgerichtet steuern. Flexibel auf diese Veränderungen reagieren zu können und die Programme kontinuierlich zu optimieren, sind wesentliche Charakterzüge der Person.

Teamfähigkeit, Motivation, Leidenschaft für das IW Business und den Technologien, Kunden- und Partnerorientierung und eine positive Einstellung zu Leistung im Team und Microsoft sind wesentliche persönliche Voraussetzungen.

Diese Aufgabe ist eine grosse Gelegenheit, das InformationWorker Business bei Microsoft mitzugestalten und die Herausforderung anzunehmen, ein Kerngeschäft von Microsoft in Deutschland gezielt auszubauen.

Team/ Department Mission der BG IW
Steigerung der Produktivität einzelner Anwender, Teams und Organisationen durch ein effektives Management der Informationen mit Hilfe von People Ready Software.

Die interessante Herausforderung besteht in der Repositionierung unseres Kerngeschäftes im Markt und in den verschiedenen Kundensegmenten. Die Hauptaufgabe der Business Group InformationWorker besteht folglich in der Veränderung der Wahrnehmung unserer Kunden von Microsoft Office als eine Bürosoftware zum alleinigen Erstellen von Dokumenten zu einer integrierten Lösung für einfaches, effektives Management der Informationsmengen als einzelner Anwender, in Teams und in gesamten Organisationen, das zu deutlichen Produktivitätssprüngen führt.
Die Business Group InformationWorker verantwortet die Umsätze und Marktanteile der folgenden Produkte in Deutschland:
Microsoft Office, Exchange Server, SharePoint Server, Communicatioon Server, Performance Point Server, Microsoft Visio, Microsoft Project, Microsoft Office LiveMeeting und die Client Access Licenses.

Key Accountabilities and Success Criteria
IW Technical Product and Solution Manager

1. Office 2003/2007 Deployments: 42% in FY07
2. ISV/Developer Solutions: 30 Solutions, davon 5 Open XML und 5 Enterprise Search Lösungen
3. Open XML versus ODF: Aufsetzen und Führen des internen Teams für diese Kampagne
4. Office as a Smart Client: Entwicklung der Office as a Smart Client Strategie für FY08 und Duet Strategie mit dem SAP Competence Center Team

Sales - Praktikant im Bereich Category Management Development (w/m)

19.01.2007

Verkaufsunterstützung über Product Specialists / Media Strategists (u.a. Erstellung produktspezifischer Unterlagen, Branchenanalysen und Pitchpräsentationen). Evangelisierug und Entwicklung strategischer Branchen wie z.B. FMCG seitens Category Development Managers.

Das MSN Sales Team ist verantwortlich für die Umsätze aus Online Werbung. Das Alliance Management steuert die strategische Kooperation mit unserem Partner Tomorrow Focus AG auf der Sales Seite und führt B2B Marketing-Maßnahmen durch (Trade Marketing). Schwerpunkt ist die Vertriebssteuerung des externen Sales-Teams. Der Bereich Ad Management und Sales Support unterstützt die Sales- und Business Development Manager, verwaltet und prüft Kampagnen, Buchungen und Verträge und stimmt diese mit dem Ad Management Team bei Tomorrow Focus ab. Alle Aufgaben von der Kampagnenbuchung, Implementierung der Werbeformen bis hin zum Controlling und Reporting an die Sales Manager und an die Kunden werden hier durchgeführt.

Für diesen Bereich suchen wir ab sofort für 6 Monate einen Praktikanten/eine Praktikantin mit folgenden Aufgaben:

- Unterstützung bei allen Account-Management Aufgaben
- Unterstützung bei der Positionierung und Bepreisung von Online-Werbeformen
- Unterstützung bei der Vorbereitung von Kundenevents und -Präsentationen
- Markt- und Wettbewerbsbeobachtung, Erstellung von Marktanalysen
- Report-Erstellung aller auf MSN laufenden Werbeformen mit unterschiedlichen Reporting -Tools
- Unterstützung bei der Kampagnenoptimierungen
- Verfügbarkeitschecks in unterschiedlichen Tools
- Pflegen der MSN-Internen Infodatenbank, Preisliste und diverser anderer Arbeitsmittel
- Erstellen von Werbemittel Checklisten und Übersetzungen
- Unterstützung bei der Trade Marketing Exekution und Dokumentation

Sales - Solution Sales Specialist - CATM (w/m)

28.09.2006

Microsoft is looking for a world-class talent to fill the position of the Customer Advocacy & Technology Management (CATM) Infrastructure. We are targeting candidates with expertise in the areas of the WSSRA (Windows Server System Reference Architecture) or operating a Data Center servicing Directory (Active Directory), Certificate, Remote Access, Firewall or Internet Protocol (IP) services (WINS, DNS, and DHCP) including the products from our competitors (e.g IBM, Novell, Sun). The CATM Infrastructure has a broad range of responsibilities in the following areas:

Customer Engagement
As an established expert in your domain and in the offerings of our competitors, he/she will work with enterprise customers on highly competitive opportunities that require a high level of credibility on technical architecture, knowledge of competitive architectures, and the business value of the platform. This role does not only have a very high impact on the companys revenue but is also important from a strategic point of view. In addition the CATM Infrastructure has the ability to represent Microsoft at industry, technical and customer forums in Germany.

Field Community
The CATM Infrastructure must be able to collaborate with field technical leaders in the subs to identify new competitive strategies based on deep analysis of field competitive engagements. You will serve as the catalyst for this community and drive business impact for the company.

Feedback to Business Groups
The CATM Infrastructure serves as an important link between the Corp Business Groups, the field sales force and key customers. As such he/she is responsible for providing customer and field feedback to Business Groups to drive changes in product design, marketing and competitive sales strategy.

Consulting - Application Development Consultant (Bad Homburg)

05.04.2007

Role Purpose:

Microsofts platform and tools get used to build enterprise systems and commercial software more straightforward than ever before. Still, the technology landscape and design decisions can be formidable and it is a challenge for any customer organisation to have enough knowledge in place to make the right steering decisions.
Microsoft Services offers proactive IT consultancy and reactive support at every stage of the Development life-cycle. Specifically, each Application Development Consultant (ADC) is deployed on a long-term relationship-based engagement with one or more customer organisations. An ADC helps his or her customers to effectively adopt and deploy Microsoft developer-oriented products and technologies. In addition, an ADC works to improve the effectiveness of the Microsoft technical community through the creation of white-papers and contributions to solutions demonstrators. An ADC may also find opportunities to offer expert help with formulating customer strategy, quantifying business benefits of technologies and, based on familiarity with the customer organisation, identify good fits for technologies.

Key Accountabilities:

. Proactively offer engagements of Microsoft services; identify opportunities for adding value; ensure the customer is delighted with the delivery of the services.
. Assist customers in the architecture, design and implementation of solutions based upon Microsoft developer-oriented products and technologies.
. Become a trusted advisor to the customer, influencing their technical decisions and developing opportunities for adopting Microsoft products.
. Transfer skills to customers through normal service engagements, formal training, and generally effective communication.
. Present a professional and compelling image of Microsoft and its developer-oriented products through workshops, presentations and corporate seminars.
. Improve the effectiveness of the Microsoft technical community through the creation of white-papers, technical notes and contributions to solutions demonstrators.
. Remain technically competent in a range of current Microsoft developer-oriented products and technologies with a specialisation in one or specific areas of expertise.
. Help develop an environment of autonomy and creativity, where the individual and the team can use their own judgement to take appropriate risks.
In-work Benefits include:

. Technical trainings.
. Access to all the latest Microsoft technologies, both released and in-development.
. Working with world-class companies.
. Flexible and autonomous working environment.
. Variety of evolving challenges and responsibilities.
. Ability to influence and shape customers technical directions.
. Working with a team that contributes to MSDN and worldwide Microsoft conferences.
Key Success Criteria:

. Enable the widespread, effective adoption of Microsoft technologies for business advantage.
. Build and maintain credible relationships with customers and assure maximum customer satisfaction.
. Drive and contribute to the success of a team of peers.
. Passion for our existing and emerging technologies.

Support - Support Specialist Dynamics CRM (m/w)

02.04.2007

Du siehst es als Anreiz, mit hoch motivierten Spezialisten zusammenzuarbeiten, ständig dazuzulernen und Ihr Wissen an unsere Partner/Kunden weiterzugeben? Dann bist Du genau der/die Richtige für unser Dynamics CRM Support Team In München.

Deine Aufgabe: 2nd Level Support. Dein Anspruch: höchste Kundenzufriedenheit. Du bist fachlich fit, ein extrovertierter Typ und verfügst über ein hohes Maß an Auffassungsgabe und Abstraktionsvermögen, um Dich schnell auf die unterschiedlichsten Gesprächspartner und deren Fragen einstellen zu können. Bereichsübergreifende Kooperation - hier speziell mit Produktmanagement und Entwicklern in Deutschland und USA - ist für Dich selbstverständlich. Es macht Dir Spaß, technische Artikel druckreif zu formulieren sowie Vorträge zu organisieren und zu halten. Weitere Schwerpunkte sind die Durchführung diverser Tests sowie die Aktualisierung unserer Schulungsunterlagen.

Consulting - Business Consultant Microsoft Dynamics AX (m/f)

08.03.2007

Purpose:
The delivery of high quality engagements around Microsoft Dynamics AX into diverse client and partner environments leveraging available knowledge and following defined delivery methodologies and service offerings.
Responsibilities:
Conceptionalise architecture and design of integrated solutions using the latest Microsoft products and technologies
Conduct technology assessments, prototyping, design (and/or code) reviews, performance benchmarks, and provides application porting/migration assistance
Contribute with technical and functional expertise to pre-sales phases through proof-of-concept, benchmark, initial scope of project, proposals support
Understand the infrastructure and operations implications of the designed/developed solution
Manage more diverse and complex scope of consulting engagements
Act as technical or business resource for broad and complex issues and often assigned to strategic accounts
Ensure high partner/customer satisfaction and provide leadership in technical or process planning and guidance to partners, customers and other consultants
Work with management when necessary to resolve sensitive account issues
Efficiently and creatively perform complex consulting engagements on a frequent basis
Strategically analyse the risks, benefits, and opportunities of various solutions as needed

Consulting - Microsoft Dynamics Project Manager (m/f)

06.12.2006

Preferred location is Berlin, Hamburg or Unterschleissheim
Purpose:
The delivery of high quality engagements around the Microsoft Dynamics product suite into diverse client and partner environments leveraging available knowledge and following defined delivery methodologies and service offerings.
Responsibilities:
Manage numerous Microsoft Dynamics consulting engagements, including international and complex projects, with responsibilty for project team and budget, within the scope defined
Analyse customer requirements as well as project scope, and create project concepts and project plans
Orchestrate project team consisting of Microsoft consultants and partners responsible for the architecture, design and development of integrated solutions using the latest Microsoft products and technologies on the basis of technology assessments, prototyping, design (and/or code) reviews, performance benchmarks, trouble-shooting and application porting/migration assistance
Ensure project management methodology is applied when relevant and coach partners and consultants with regard to methodologies, procedures and best practices
Contribute to pre-sales phases through proof-of concept, project scope and proposal support
Understand the infrastructure and operations implications of the designed/developed solution
Manage more diverse and complex scope of consulting engagements
Act as technical or business resource for broad and complex issues and often assigned to strategic accounts
Ensures high partner/customer satisfaction and provide leadership in project planning and guidance to partners, customers and other consultants
Work with management when necessary to resolve sensitive account issues
Efficiently and creatively manage complex consulting engagements, incl. escalation management, on a frequent basis
Strategically analyse the risks, benefits, and opportunities of various solutions as needed

Other technical areas - Local Group Program Manager

19.01.2007

Role:

Local Group Program Manager (GPM)

Reporting Manger:

Hugh Rubin

Team/Department Mission:

The MSN Portal International team is working on many products and services that will enrich the end-user experience in the international markets, enabling the business groups to deliver on revenue goals whilst maintaining high end-user customer satisfaction.

Role Purpose:

The Local Group Program Manager (GPM) is responsible for leading a team of local program managers that sit within the MSN media teams in each of the top 20 international markets. Their primary responsibilities are to:

Act as conduit between market and product development teams gathering requirements, speccing features and product deployments
Cover all technical aspects in market including working with local content providers, and managing local product development
Manage publishing platform training for editors and producers, and troubleshooting publishing platform issues.

Key Responsibilities:

Play a key role in the MSN.com International Prod Dev leadership team
Work with the leadership team to clearly define the LPM role and responsibilities
Leading and motivating a team of senior professionals of ~40 local program managers (Local PMs) worldwide.
Managing geographically dispersed teams within a highly matrixed organization
Develop processes and best practices to be adopted by all Local PMs in market
Work closely with Regional Exec Producer, Product planning leads and product dev team leads to determine features and schedules for international product releases
Contribute to and drive overall vision & direction for international MSN products
Drive cross-group relationships with other groups in MSN/Live, GSM & Microsoft

Experience

Relevant experience as a manager of a highly effective team of professionals in an international environment
5+ years experience managing a program management team and experience of shipping high visibility web applications and services, with a good understanding of .NET technologies
Excellent interpersonal communication skills, written communication skills and the ability to work well in a team environment are important. The ideal candidate will have at least 5 years experience working with internet software services.
Strong knowledge and experience of web technologies and development
Experience with online media & programmed content
Passionate about product quality and customer satisfaction
Self-motivated and an excellent problem solver
Great cross-group skills, understanding of the complete end-to-end development process and a proven record of working as part of a team to deliver products on schedule

Required Qualifications:

Working knowledge of C#, ASP.NET, XML/XSLT, HTML/DHTML/CSS (including AJAX/Atlas)
Knowledge of SQL Server and Agile development methodologies is highly desirable
A BS in Computer Science Engineering or a related field or equivalent experience is required.

Sales - Manager Licensing Competence Center

05.03.2007

The EPG or Enterprise and Partner Group (including Public Sector) is responsible for the business with our 600 largest companies across Germany. With the increased complexity and power of our sales tools and licensing models we need a senior manager coaching our teams to execution excellence.

Role:
The purpose of the role is to support the EPG sales teams on successfully driving sales by providing licensing excellence support including
Be the champion for all key licensing tools and coaching our sales and partner organization in successfully reviewing their customer´s position and applying winning licensing strategies
Provide end-to-end licensing marketing support to the ATUs by utilizing our internal resources
Proof yourself as close to the various sales teams and as a well accepted licensing lead in our EPG
Develop the people in your team(s) to our values and corporate standards

Administration - Temporäre Unterstützung im Bereich Community Services (w/m)

15.02.2007

Im Bereich Community Services werden besonders anerkannte und aktive Personen betreut, die eine hohe technische Expertise zu Microsoft Produkten/Technologien aufweisen und diese mit anderen teilen (z.B. als Sprecher bei Veranstaltungen, Betreiber von User Groups oder Online Foren, etc.), oder von Microsoft bei der Entwicklung neuer Produkte einbezogen werden.

Sie haben Lust in einem internationalen und innovativen Team anspruchsvollen (MVP) Kunden intensiven (nicht-technischen) Service zu bieten? Zusammen mit dem Programmverantwortlichen für Deutschland, Österreich und die Schweiz betreuen Sie in eigenständiger Arbeit rund 180 MVPs mit einer großen Bandbreite von Technologien und Interessen. Für diese Position suchen wir eine engagierte Persönlichkeit mit sehr guten Kommunikationsfähigkeiten sowie strukturierter und genauer Arbeitsweise.

Zu Ihren Aufgaben zählen:

- Eigenverantwortliches Management der programmspezifischen Angebote für die betreuten Kunden
- Internationale Zusammenarbeit mit Kollegen aus Europa und USA
- Eigenvernatwortliche Organisation von Veranstaltungen (Themenrecherche, interne und externe Kommuikation, Sprecherakquisition, etc.) und entsprechende Agentursteuerung
- Bearbeitung von nicht technischen Kundenanfragen (schriftlich/telefonisch) mit eventueller Weiterleitung an Kontaktpersonen innerhalb Microsoft, auch auf Englisch
- Redaktionelle Überarbeitung von deutschen Texten, die aus dem Englischen übersetzt wurden
- Beobachtung und Beurteilung der Community-Aktivitäten von Programm-Kandidaten, z.B. deren Webseiten, deren Engagement in User Groups, in Microsoft Newsgroups, etc.
- Vertretung und Präsentation des MVP Award Programmes (intern und extern)

Sales - Technical Specialist Messaging - Lotus Notes Compete -

04.04.2007

Diese Position ist in Bad Homburg, München, oder Neuss zu besetzen.

Der Technical Specialist Messaging- Lotus Notes Compete - unterstützt mit fundiertem technischen Wissen den Vertrieb der Microsoft Collaboration-Plattform bei Kunden, die Lotus Notes im Einsatz haben. Zur Microsoft-Collaboration-Plattform gehören Produkte wie SharePoint Portal Server, Exchange Server, Live Communications Server, SQL Server, Office, der .NET-Entwicklungsumgebung und andere, die er deswegen technisch und strategisch zu präsentieren beherrscht.

Da der Technical Specialist Lotus Notes Compete insbesondere bei Lotus Notes-Kunden in einem stark wettbewerbsorientierten Umfeld agiert, kennt er nicht nur die Microsoft-Produkte, sondern auch die IBM-Produkte und kann mit Kunden auch darüber diskutieren.
Er kennt die typischen Einsatzschwerpunkte von Lotus Notes und Lotus Domino-basierenden Lösungen, sowie Add-Ons und wesentliche IBM-Notes-Partner und deren Lösungen. Der Technical Spezialist kennt die Strategie der IBM im Collaboration-Umfeld und ist bereit, sein Wissen über den Wettbewerber und dessen Produkte ebenso ständig zu erweitern und zu aktualisieren wie über die entsprechenden Microsoft-Produkte. Er erhält dazu unter anderem die Möglichkeit, wesentliche Veranstaltungen von IBM bzw. IBM-Business-Partnern zu besuchen.

Ziel der Arbeit des Technical Spezialist ist es, die Lotus Notes-Kunden strategisch stärker an die o.g. Microsoft-Produkte zu binden und sie zur schrittweisen Abkehr vom Einsatz der IBM-Produkte zu bewegen. Der Notes-Compete-Specialist kennt sich daher mit Migrationsstrategien und Tools von Notes-/Domino-Umgebungen aus. Der Specialist kann deswegen derartige Szenarien mit Kunden und Partnern diskutieren, präsentieren und bewerten. Er beherrscht dies sowohl auf technischer Ebene bis zu einem gewissen Detaillierungsgrad als auch auf der betriebswirtschaftlich-strategischen Ebene. Primäre Ansprechpartner des Technical Spezialist auf Kundenseite ist der CIO bzw. dessen leitenden Mitarbeiter. Auf der Basis seines lösungsorientierten technischen Verständnisses ist der Spezialist in der Lage, sein Wissen zielgruppenspezifisch und überzeugend an technische und business-orientierte Entscheider zu vermitteln.

Der Technical Specialist Messaging- Lotus Notes Compete -trägt wesentlich zum Erfolg im Vertriebsprozess bei. Er ist der gefragte Experte, wenn es um technisches Wissen, um die aktuelle Nutzung und die zukünftige Entwicklung im Bereich der von ihm verantworteten Collaboration-Produkte von Microsoft geht. Neben seiner technischen Orientierung verfügt er über ein hohes Interesse und exzellentes Verständnis für den Microsoft Vertriebsprozess. Er denkt und agiert vertriebsbezogen, strategisch und ganzheitlich, orientiert sich am Erfolg der Microsoft Kunden und Partner und arbeitet abteilungsübergreifend. In seiner Verantwortung liegen die eigenverantwortliche Schaffung, Pflege, Durchführung und der Abschluss von Opportunities mit Collaboration-Produkten bei bisherigen Notes-Kunden gemeinsam mit den Account Teams.

Der Technical Specialist Messaging- Lotus Notes Compete - ist zuständig für Kunden in allen Segmenten der EPG und im Public Sector. Er führt grosse und strategische Opportunities in enger Absprache mit den Mitgliedern der Account Teams und der Spezialistengruppe zum Abschluss. Er fungiert als technischer Spezialist für Messaging-, Portal-, Realtime-, Workflow- und Collaboration-Lösungen und versteht und übersetzt die Anforderungen der Kunden und Partner aus eigenen Erfahrungen. Er ist ein guter Manager von komplexen Aufgabenstellungen.

Die Arbeit mit Partnern ist ein wesentlicher Schlüssel für den Erfolg. Der Spezialist Notes-Compete kennt die Kompetenzen und Anforderungen der für ihn relevanten Partner. Die Durchführung gemeinsamer Aktionen und die enge Abstimmung der Opportunity-bezogenen Arbeit mit Partnern ist sein Tagesgeschäft.

Mehrjährige Erfahrung im Umfeld der Microsoft Collaboration-Plattform, Wissen über den Einsatz und das Design von Messaging-, Portal-, Realtime-, Workflow- und Collaboration-Lösungen im Großkundenumfeld sind unabdingbar. Erfahrungen mit Mitbewerbsplattformen, speziell Lotus Notes/Domino ist Voraussetzung.

Der Technical Specialist Messaging- Lotus Notes Compete - ist Vertriebsmitarbeiter mit technischem Schwerpunkt in einem extrem wettbewerbsorientierten Umfeld. Die Position erfordert daher unternehmerisches Denken, eine hohe Selbständigkeit bei gleichzeitiger Teamorientierung im virtuellen Notes-Compete-Team der Microsoft Deutschland GmbH, Belastungsfähigkeit und ausgeprägte Kreativität. Die Arbeit mit Vertriebs-Werkzeugen (CRM, Opportunity-Management, Microsoft Sales Prozess), persönliche Zuverlässigkeit, Verantwortung und Ergebnisorientierung bei der Übernahme von komplexen Aufgabenstellungen sind selbstverständlich.

Aufgrund der bundesweiten Zuständigkeit ist intensive Reisetätigkeit im Bundesgebiet zu erwarten. Der Technical Specialist Messaging- Lotus Notes Compete - stimmt sich auch mit anderen Mitgliedern der weltweiten Notes-Compete-Community ab und gibt Feedback an die entsprechenden Verantwortlichen bei der Microsoft Corp und regt auch dort optimalerweise notwendige Verbesserungen an.

Support - Premier Field Engineer - MS Manageability Technologies - MS MOM

04.04.2007

Role Purpose:
To build very successful relationships with your customer through the delivery of a high-quality technical engagement in a specific technology area. The engagements may be short-term demand-led (Transactional Business) or longer term engagements with a dedicated customer. (DENG Business).
Delivery of an excellent service is essential to promote the DENG as the most customer focused offering available.

Team/ Department Mission:
As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers. The PFE engineers help Premier customers during the operate and improve phase of the MS product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsofts Enterprise Customers by providing proactive support consulting in a specific product or Technology area.

Marketing - Integrated Marketing Communication Manager

11.04.2007

Microsoft Deutschland GmbH is a subsidiary of Microsoft Corporation/Redmond, US. The Microsoft Corporation is the worlds largest producer of standard software, services and solutions with revenues of $44.3 billion (in fiscal year 2006 ended June 30). The German subsidiary was founded in 1983 and is responsible for the marketing and sales of Microsoft products in Germany. In addition to the German headquarters in Unterschleißheim near Munich, Microsoft Deutschland GmbH operates six regional offices in Germany and employs about 2,200 people. Within a network of 30,000 partner companies, Microsoft supports businesses from all industries and of any size. The European Microsoft Innovation Center (EMIC) in Aachen was opened in May 2003. Research is focused on IT security, data protection, mobility, mobile applications and web services.

The Integrated Marketing Communication Manager (IMC Manager/Campaign Manager) provides functional marketing expertise enabling a specific business unit to execute on related marketing campaigns (direct marketing, advertising, e-marketing) ensuring maximum effectiveness in reach and targeting of customers.

In this role you have the responsibility for the development and delivery of marketing collateral and advertising as well as the implementation of Microsoft brand guidelines within marketing campaigns and programs. The position also includes marketing disciplines that ultimately drive marketing strategy and messaging delivered to the marketplace.

The role requires a creative, dynamic and forward thinking individual who has a passion for developing integrated messaging, has mastery of the production process and is able to orchestrate a holistic marketing plan with business unit.

Responsibilities:
Marketing Communications Planning:
Assists in the translation of an audience, segment, or BGs marketing brief into a communication strategy
Identifies bottlenecks based upon proposed messaging and desired target audience.
Recommends optimal media mix for eliminating this bottleneck (e.g., direct mailing, e-marketing campaign).
Looks across the subsidiary to identify potentially conflicting messages/campaigns and rationalizes options back to the business owners.
Serves as the custodian of the brand, communications, tone, and strategy.

Project Management:
Is responsible for project management once the marketing activity owner agrees to the high level marketing strategy (i.e., goals, messaging, and audience).
Develops and maintains work back schedules to ensure timely completion of assignment to include the approval of the internal Microsoft client (e.g., between production and printing).
Directs and coordinates the day-to-day direct marketing efforts on behalf of internal clients at Microsoft (e.g., reviews accuracy and quality of production output, key liaison for day-to-day production questions).
Manages budget and cost reconciliation for a given marketing campaign.
Is responsible for accuracy and maintenance of all direct marketing historical documents: briefs, histories, production guidelines and samples, research material, test histories.

Agency Management:
Manages the client/agency relationship on a daily basis, delivers the proper, innovative execution of work in all areas of direct response, and manages the quality of the product delivered.
Serves as the key contact for an agency both for providing desired content to the agency, submitting feedback to the agency, and obtaining campaign approval from key Microsoft constituencies (e.g., from a content perspective, legal approval).
If the agency is looking for more information, campaign manager will be the conduit to provide this to the agency and will also facilitate all required meetings
Answers questions as to why changes are being requested as they relate to creative elements (creative/copy/layout).
Reviews content to ensure changes are incorporated; however copy approval belongs to the BG lead and go-to-market owner.

Marketing Planning:
Assists the audience, segment, or BGs in developing the overall Marketing plan and is accountable for ensuring documentation is in place and plan marketing plans is coordinated across business units

Administration - Temporary BG Business Planning Support (w/m)

18.04.2007

Die BMO (Business Marketing Organisation) steuert neben dem Produkt- und Zielgruppenmarketing das strategische Marketing, die Marktforschung, die Marketingkommunikation sowie den Bereich Fairs & Events. Darüber hinaus ist die BMO verantwortlich für den Betrieb und Ausbau der Infrastruktur des Customer Relationship Managements.

Für den nächstmöglichen Zeitpunkt suchen wir einen temporären Mitarbeiter zur Unterstützung der Business Group - Business Planung, mit Focus auf die Produktgruppen Information Worker, Server & Tools sowie Mobility. Zu den wesentlichen Aufgaben gehören:

- Business group relevante Umsatz- und Investment-Analysen
- Informationserhebung und -analyse zur Performance-Steigerung
- Unterstützung der Planung und regelmäßiger Business Reviews
- Anpassen vorhandener Standardreports auf die Informations-Bedürfnisse der Business groups
- Unterstützung in operativen Prozessen

Die Abteilung Market Intelligence and Business Planning verantwortet hierbei Marktforschung, Business Planung und wesentliche Goverance Prozesse der deutschen Niederlassung.

Administration - Temporary GmbH Business Planning Support (w/m)

18.04.2007

Die BMO (Business Marketing Organisation) steuert neben dem Produkt- und Zielgruppenmarketing das strategische Marketing, die Marktforschung, die Marketingkommunikation sowie den Bereich Fairs & Events. Darüber hinaus ist die BMO verantwortlich für den Betrieb und Ausbau der Infrastruktur des Customer Relationship Managements

Die Abteilung Market Intelligence and Business Planning (MIBP) verantwortet aus der BMO heraus für die GmbH: Marktforschung, Business Planung und wesentliche Governance Prozesse.

Für den nächstmöglichen Zeitpunkt suchen wir einen temporären Mitarbeiter zur Unterstützung der Business Planung, mit Focus auf die Weiterentwicklung der Marketing Performance Messung.
Zu den wesentlichen Aufgaben gehören:

- Entwicklung und Abstimmung von Kennzahlen zur Messung der Marketing Performance
- Durchführung von Marketing Analysen zur Vorbereitung von Investment Entscheidungen
- Unterstützung bei der Steuerung von Marketing mit Hilfe vorhandener Standard-Scorecards
- Unterstützung in operativen Prozessen (Pflege von MAPSS, refresh von Marketing Scorecards und Standardreports, tracking von Action items aus der Diskussion um Marketing Performance)
- Pflege und Ausbau der Collaboration Infrastruktur (Sharepoint / Groove)

Administration - Qualitiy Rater Search (w/m)

29.01.2007

Mehr als 465 Millionen Unique User weltweit besuchen jeden Monat MSN. Mit lokalisierten Versionen in 42 Märkten und 21 Sprachen ist MSN ein führender Anbieter von qualitativ hochwertigen Inhalten und Online-Werbemöglichkeiten.
Microsoft Windows Live, ein neues Set von personalisierbaren Internet Services und Software, ermöglicht es Usern, die für sie wichtigen Kontakte, Informationen und Interessen zu bündeln. Dabei profitieren sie von erweiterten Sicherheitsfunktionen für PC und Web.
MSN und Windows Live werden parallel angeboten und ergänzen sich gegenseitig. Einige Microsoft Windows Live Services stehen derzeit in der Beta-Version zur Verfügung. Unter http://ideas.live.com sind Informationen über diese Services und künftige Updates zu finden. MSN ist unter http://www.msn.de abrufbar.

MSN Deutschland sucht für den Bereich Suche studentische Hilfskräfte zur Qualitätssicherung.

- Nach eingehender Schulung Qualitätssicherung des Suche-Services von MSN
- Durchführung von Tests anhand von Spezifikationen
- Optimierung bestehender Qualitätssicherungsprozesse

Other technical areas - Technical Service Account Manager (TSAM) in Germany (Munich) or Austria (Vienna)

31.01.2007

LOCATION: Munich or Vienna

You will be responsible for:
As a TSAM youll be responsible for maintaining a direct and strong technical relationship with some of our strategic and biggest German speaking Partners and Customers in the D-A-CH countries, and by that ensure they are getting a single point of contact regarding any technical or service needs they may have.

We are looking for:
Candidates with a solid MBS/Dynamics history. Strong Candidates will be able to show a track record of several years of practical work within one or more Dynamics products matching the requirements below, and have most likely been working with technical presales, customization & implementation, training or support.

3-4 years experience with Dynamics AX (formerly known as Axapta)
Expert knowledge in at least 1 domain
2 years experience supporting a supply chain management, financial management or CRM application or complex business system
Demonstrated ability to manage complex political and potentially escalated customer projects and cases serving as a technical advisor
Microsoft certifications (MCP) and Dynamics AX specific certifications preferred
Strong communication skills written & verbal, and ability to network effectively internally & externally
Fluent in English as well in German
Makes good timely decisions in relatively complex cases and in situations with some uncertainty or pressure

You will be further qualified if you have:
Dynamics NAV or CRM experience
Experience with other ERP systems
Development skills
Additional language skills
Project, Product or People Management experience
Or worked as a Technical Account Manager

We offer:
An international work environment that is characterized by flexibility, an informal atmosphere, and a fast pace
Rich opportunities for using and developing your skills, taking responsibility and influencing our product design
Highly professional and motivated colleagues who value and support your contributions
A dynamic international workplace with unparalleled opportunities for personal and professional growth
An attractive compensation package that will match your responsibility
Workplace at Microsoft in Munich or Vienna

Job description:
TSAMs are delivering both reactive and proactive services, often catagorized as technical advises to Partners and Customers buying a Dynamics Managed Offering. The role and service delivered mainly remotely, even candidates should expect 20+ days of traveling per year. Some of the TSAM key deliveries are; Supportabillity Reviews, Information Services, Escalation Management and Technical advises.

Were currently having 15 TSAMs in EMEA servicing Partners and Customers in 20 countries so far, and which they do in close collaboration with PAMs (Partner Account Managers) and Support professionals.

For more information about this position you are welcome to contact Managed Offerings Operations Manager, Sten Færch +45 4489 0812.

Sales - OEM Device Solutions Sales Account Manager

30.01.2007

Drive Windows Embedded distribution channel growth through distribution account management and direct engagement with a small set of key device manufacturers. Come help us grow Windows Embedded platform business (already the companys fastest growing business) into the next billion dollar business at Microsoft!

As a Windows Embedded Distribution Account Manager, you will drive business development, design-in/win activity within OEM Embedded Devices (OED) team within the Original Equipment Manufacturer division. You will own one to two key distribution partner relationships from the top to the bottom and will also drive key depth engagements within approximately 5-10 key device OEMs in Eastern Europe.

You will build strong value based relationships driven by a commonality of mutual trust with strategic partners and targeted OEMs. You will assist the partner in defining their business strategy around the Microsoft Windows Embedded platforms by understanding the partner business model, goals and objectives, and by understanding the motivational levers that can assist the partner in building a Microsoft Windows Embedded distribution business ultimately to drive new, incremental revenue for the partner and Microsoft.

The goal of this position is to become the trusted advisor from Microsoft driving the strongest improvements in all types of licensing and services revenue results and maximizing the partners satisfaction with Microsoft. The Account Manager must develop specific and written business plans and develop strategies and tactics toward those plans to drive significant results.

The Account Manager provides an operationally efficient guidance to the strategic partners regarding Sales, Marketing, Licensing, Technical, Financial and Executive readiness. The Account Manager drives a partner-centric strategy in managing and negotiating all areas of the business relationships all in the name of increased and incremental business opportunities for the partner and for Microsoft.

Support - Support Specialist - Technical Support Centre Romania

30.01.2007

For the Technical Support Centre Romania, Microsoft is looking for a Support Specialist (m/f). Start Date ASAP.
The centre will provide technical service and support for Microsofts customers across Europe, the Middle East and Africa (EMEA).
This position is based in Bucharest on a romanian contract!

JOB Highlights
In-depth training.
Exposure to Microsoft technologies.
Access to emerging products and technologies created by Microsoft.
Developing product knowledge well above the average Administrator.

JOB PROFILE
You provide and facilitate the delivery of responsive and reliable technical solutions and information to our major customers.

You solve complex level of problems, involving broad, in-depth product knowledge or in-depth product speciality redirected by Microsoft Customer Service Support (CSS) or escalated by our EMEA subsidiaries.

You provide solutions that satisfy our mainly German and French customers which will involve handling difficult situations (complaint handling, sensitive customer, mission critical support)

You build customer and partner loyalty through customer orientation, responsiveness and accountability.

You work in an international environment and collaborate with your team to provide high level support

Consulting - (Senior) Consultant SMS/MOM

01.03.2007

Niederlassung: Bad Homburg, Berlin, Hamburg, Neuss
Purpose:
The delivery of high quality engagements around Microsofts suite of management operations and deployment technologies and strategies (i.e. System Management Server, Microsoft Operations Manager Server, Windows & Office Deployment) into diverse client environments leveraging available knowledge and following defined delivery methodologies.

Responsibilities:
Architecture, design and development of integrated solutions using the latest Microsoft products and technologies.
Technology assessments, prototyping, conducting design (and/or code) reviews, performance benchmarks, trouble-shooting and porting/migration assistance.
Understanding the infrastructure and operations implications of the designed/developed solution.
Manages more diverse and complex scope of consulting engagements
Acts as technical or business resource for broad and complex issues and often assigned to strategic accounts.
Provides leadership in technical or process planning and guidance to customers and other consultants.
Works with management when necessary to resolve sensitive account issues.
Efficiently and creatively performs complex consulting engagements on a frequent basis.
Strategically analyzes the risks, benefits, and opportunities of various solutions as needed.

Marketing - Marketing Manager (Search)

01.02.2007

Job Title: Marketing Manager (Search) Search Engine Optimization Specialist

Hiring Level: 62 - 64

Hiring Manager: Alex Dale

Cost Center: Marketing

Reporting Manager: Emanuela Pignataro

Business Justification for replacing: Marketing Manager required to support EMEA team after one departure and one promotion. Focus will be on SEO and SEM.

Job Description and Qualifications (including degree requirements):

The Marketing Manager (Search) will be responsible across EMEA for ensuring that OSG brand websites and pages are optimized to improve search-bot crawlability, search keyword relevance and overall page ranking.

The role will require innovating in unexplored ways to exploit the vast volume of search queries generated every day. In this way, the Marketing Manager (Search) will drive usage, user loyalty, market shareand tens of millions in revenue. The challenge is to pull together the business & technical threads that allow us to achieve these aspirations. The Marketing Manager (Search) will also provide expert advice on the appropriate mix between SEO and SEM.

The team is looking for an experienced lead or product manager to drive standards and tools across teams, to take to market features which drive traffic and strong end-user relevance. The successful candidate will have great business and strategic acumen as well as technical depth.

The role requires a manager who has the proven ability to prioritize and get the right things done in a timely manner. This includes creating and driving the schedule for a virtual team that includes in-market production resources, other organizations around Microsoft and contracting firms.

Candidates should have great core product management skills (strong customer empathy, attention to detail, proven track record of working with dev/test in a product group, using customer feedback in feature design, excellent written and oral communication skills). The position requires the demonstrated ability to influence product teams through written, interpersonal, and presentation skills, the wherewithal to handle multiple concurrent releases and demonstrated experience driving for results in a cross-group/team project.

This position will focus on introducing internal & end-user features that will get consumers deeply engaged with MSN content and other online services. Candidate must be able to understand the underlying business requirements, incorporate requirements into a product road map, manage this to delivery in a timely manner and then analyze performance and ROI. The role will involve sharing best practice on SEO across the EMEA region, providing leadership and direction to in-market teams.

A Bachelors Degree in a quantitative discipline along with 6+ years of product management experience in an online environment is preferred. The candidate should be able to demonstrate a strong improvement in site traffic through the use of SEO techniques. He or she needs to have strong experience in managing schedules, working effectively across teams, and managing vendors. Strong communication and inter-group negotiation skills are essential for this role.

Sales - Content Partner Manager

01.02.2007

Content Partner Manager
Role Purpose

To support individual markets in the identification, development and management of content relationships across MSN, Windows Live and other online platforms.

To support the EMEA organization in the identification, sell-in, development and management of content partnerships that run across several regions.

Provide expert information & feedback to OSG on wider online content market, partners / competitor activity and trends

The successful applicant will be responsible for managing ongoing regional content relationships, developing control and reporting processes across EMEA and driving regional cross-business content initiatives to required KPIs (including ROI).

Key Accountabilities

Partner Development, Business Management and ROI
-Develop & manage regional content partner relationships from deal signature to live delivery and ongoing partner relationships. Provide support to local markets in pursuit of same.
-Develop, implement and manage ongoing regional content budget tracking processes, reporting & analysis, including ROI model to maximize budget effectiveness and business planning
-Identify & develop cross business opportunities & relationships to develop strategic content initiatives for the EMEA region
-Monitor and report regularly on content market and competitor activity

Existing & New Content Partner Relationships
-Co-ordinate and develop existing and new Partner relationships and processes
-Provide the OSG teams and wider business frequent, accurate and up-to-date content market information and competitor content partner activity briefs
-Ensure increased and effective internal and external communications between OSG and CPs
-Understand OSG goals and channel plans and translate into key strategic content relationships

Key Success Criteria
First, successful business management of OSG EMEA content investment, ensuring appropriate ROI, service levels other KPIs are achieved.

Knowledge, Skills and Experience

1)Essential Experience
4-5 years experience of account managing on-line content partners and/or channels
4-5 years specific budget/financial management in content acquisition and/or content management experience
In-depth knowledge of the online content market
Applicants must demonstrate a high level of relationship management expertise, be commercially astute and have a strong skills in obtaining win/win outcomes from commercial business
relationships
Evidence of identifying and developing strategic business relationships in a rapidly-developing environment
Experience of developing business processes in a matrixed media environment

2) Technical /Functional Skills

Microsoft Office skills, especially Excel
Management Data & Financial Analytical skills
Business process creation and development ability

3) Qualifications

Degree level education
MBA an advantage but not essential

Other technical areas - Dedicated Supportability Engineer (Bad Homburg)

03.04.2007

Consulting - Consultant BI (m/f)

05.03.2007

Purpose:
The delivery of high quality engagements around Microsofts suite of database and business intelligence technologies as well as strategies into diverse client and partner environments leveraging available knowledge and following defined delivery methodologies and service offerings.
Responsibilities:
Conceptionalise architecture and design of integrated solutions using the latest Microsoft products and technologies
Conduct technology assessments, prototyping, design (and/or code) reviews, performance benchmarks, and provide trouble-shooting and application porting/migration assistance
Contribute with technical and functional expertise to pre-sales phases through proof-of-concept, benchmark, initial scope of project, proposals support
Understand the infrastructure and operations implications of the designed/developed solution
Manage more diverse and complex scope of consulting engagements
Act as technical or business resource for broad and complex issues and often assigned to strategic accounts
Ensure high partner/customer satisfaction and provide leadership in technical or process planning and guidance to partners, customers and other consultants
Work with management when necessary to resolve sensitive account issues
Efficiently and creatively perform complex consulting engagements on a frequent basis
Strategically analyse the risks, benefits, and opportunities of various solutions as needed

Marketing - Manager Infrastructure Group

25.10.2006

The Infrastructure Group Manager is responsible for the subsidiarys Product Group 1 (Windows Server, Small Business Server, CAL Business, Management Products, Security Products) of the Server and Tools business and as such has responsibility for revenue, unit and P&L performance of one of Microsofts key growth businesses.
The Infrastructure Group Manager understands, coordinates, and makes trade-offs across all elements comprising the Product Groups P&L to include marketing, (specialist/technical) sales, partners and services (4 wheels of a car). The person is recognized internally and externally as an expert.

Business and marketing leadership.
The Infrastructure Group Manager is responsible for current revenue performance as well as long-term success of the Infrastructure business in Germany. During planning and regular reviews, the Infrastructure Group Manager negotiates resource trade-offs with Segment representatives and the Server BG Leads to achieve performance goals. The role includes shared responsibility for the PG1 pipeline together with sales.

Functional marketing leadership.
Day-to-day, the Infrastructure Group Manager directs the Infrastructure-related customer and product campaigns, other marketing activities and competitive campaigns; handles customer escalations; and delivers product and campaign feedback to Redmond. Leadership requires extensive orchestration across all dimensions of the matrix.

Lead Spokesperson.
The Infrastructure Group Lead effectively communicates Microsoft Infrastructure value proposition to business decision makers and IT Pros across all levels of the customer organization. The Infrastructure Group Manager also speaks to press and analysts with a particular focus on Windows Server, Security Products, Management Products and High Performance Computing as well as on competitive topics.

Key Accountabilities
Drives revenue, unit and overall Server & Tools PG1 performance of the Server Business Group within the German subsidiary
Assumes all people management responsibilities for a group of Product Marketing Managers (currently 6 FTEs)
Works with segment representatives to agree upon segment revenue targets and sales activities
Assists BG Lead in determining resource levels by managing revenue and costs for their PG
Determines optimal overall allocation of dedicated resources (e.g. marketing funds, dedicated headcount)
Orchestrates technical specialists (TS and ATS) to guarantee their tight integration into the sales process for high priority opportunities
Directs Infrastructure-related marketing activities and Customer Campaigns within the guidance provided by corporate BG executives and corporate Customer Campaign owners.
Recommends Customer Campaign prioritization to the BG Lead and BMO based upon a firm understanding of the local market needs and opportunity size
Adapts WW Customer Campaign and audience programs to fulfill local market needs and overcome subsidiary-specific marketing challenges (e.g., messaging, media mix)
Negotiates with key stakeholders in sub and/or BG liaisons to obtain approval for Customer Campaign modifications
Drives execution of marketing programs and Customer Campaigns by establishing virtual teams comprised of product marketing specialists, execution-oriented marketing groups (e.g., Marketing Communications, PR & Image), and Enterprise/SMS&P representatives
Provides real-time feedback on customer demand, competitive landscape, and other input into the BG
Drives resolution on product-specific customer issues
Holds responsibility for incorporating a customer perspective as advocated by customer-partner experience managers
Drives competitive strategy for the PG within the subsidiary having responsibility for market understanding and initiatives required to guarantee PG success
Provides a comprehensive understanding of the industry with unique insights into customer demand, potential technological evolution, and competitive landscape
Understands the partner and channel ecosystem required to compete effectively
Develops strategic recommendations and operational plans leading to Microsofts success
Participates in BG leadership team and periodic Field alignment forums with BG Marketing (Field Liaison)

Sales - Temporary Education Technology Advisor - mit Solution Fokus (w/m)

10.04.2007

Als verantwortlicher Education Technology Advisor innerhalb der Education Solutions Group im Unternehmensbereich Public Sector entwickeln und pflegen Sie Kundenbeziehungen im Schulumfeld und positionieren auf dieser Basis erfolgreich unsere Produkte, Partnerlösungen und Services für die didaktische und schulorganisatorische Verwendung. Dabei ist eines Ihrer vorrangigen Ziele, durch intensive Kommunikation mit unseren Lösungspartnern deren auf der Microsoft Technologieplattform basierende Lösungen in Schulen, Medienzentren, Kultusministerien und nachgeordneten Behörden wie z.B. Schulämtern und Lehrerfortbildungseinrichtungen zu platzieren. Darüberhinaus ist das Ziel das Microsoft-Image im Markt maßgeblich weiter zu fördern und auszubauen.

Aufgaben:

- Fokussierung auf die Zielgruppe große Schulen, Schulverbände, Medienzentren, Kultusministerien und nachgeordnete Behörden wie z.B. Schulämter und Lehrerfortbildungseinrichtungen
- Erstellung von schulmarktspezifischen Nutzenargumentationen, Demonstrationsszenarien und Präsentationsmaterialien zu Microsoft Produkten, Lösungen und Technologien. Koordinierung mit produktverantwortlichen MS Abteilungen (Deutschland, EMEA & Microsoft Corp)
- Präsentation der Microsoft und Partnerlösungen bei o.g. Kunden
- Sehr enge Zusammenarbeit mit Microsoft Partnern, die spezielle Lösungen auf der Basis von Microsoft Technologien für das Schulumfeld entwickeln
- Unterstützung des Vertriebs und von Partnern mit Präsentationen und Demonstrationen o.g. Kunden
- In Zusammenarbeit mit dem Partner Account Manager, Unterstützung von Microsoft Lösungspartnern bei der Integration pädagogisch orientierter Microsoft Produkte und Szenarien in ihre Applikationen. Unterstützung der Partner bei Aufbau von Multiplikatorennetzwerken.
- Betreuung von pädagogischen Ansprechpartnern/in der Kunden bei strategischen Lösungsprojekten.
- Unterstützung beim Aufbau eines Netzes von pädagogischen Multiplikatoren im Rahmen von Projekten
- Platzierung von Informationen und Referenzstudien bei staatlichen Verantwortlichen für die Distribution von Informationen an Lehrer/in (z.B. Bildungsserver, Initiativen)
- Aufbau und Betreuung eines Netzwerkes von innovativen Lehrern und Einflusspersonen, die z.B. Produkte in einer frühen Phase pilotieren
- Feedback an die Produktgruppen bzgl. pädagogischer Marktanforderungen
Ausarbeitung und Implementierung einer Strategie für Contentanbieter, Schwerpunkt Schulbuchverlage. Zusammenarbeit mit Contentanbietern und Definition gemeinsamer Lösungen.
- Sehr enge Zusammenarbeit mit dem Account Manager für Schulen, Marketing für Schulen und dem EdSG Partner Account Manager.

Consulting - Services Executive Public Sector (m/w)

24.01.2007

DIE POSITION
- Der Stelleninhaber ist für den aktiven Vertrieb und die Sicherstellung des Umsatzziels von Consulting Projekten, Lösungen und Professional Services für die Kunden in der öffentlichen Verwaltung in Süddeutschland verantwortlich.
- Er berichtet direkt an den Enterprise Services Manager für Public Sector
- Ziel der Position ist es, als leitender Services-Ansprechpartner des Microsoft Account Teams die Kunden im Planungsprozess ihrer IT Vorhaben zu begleiten und durch den Aufbau und die Weiterentwicklung eines professionellen Beziehungsmanagements mittel- wie langfristig zu binden
- Die Kompensation gliedert sich in einen fixen und einen variablen Teil, zuzüglich Firmenfahrzeug und angemessenen Sozialleistungen
- Dienstsitz ist Unterschleißheim.

DAS AUFGABENGEBIET
- Generierung des Kundeninteresses am Angebot des Microsoft Services Portfolios und Herausstellung der Vorzüge der Microsoft-Services Angebotes im Vergleich zum Markt und Mitbewerb
- Identifizierung der Kundenwünsche und ziele zur Entwicklung von adäquaten Servicestrategien
- Koordiniert und verantwortet die Angebotsphase in Ausschreibungen
- Aufbau und Entwicklung von langfristigen Geschäftsbeziehungen auf allen Unternehmensebenen bei definierten Kunden mit dem Ziel die Funktion eines strategischen Beraters bei Technologie-Lösungen einzunehmen
- Aufbau und Management einer Projekt-Pipeline für Professional Services
- Aufstellung regelmäßiger Umsatz-Prognosen sowie Weitergabe des Kundenfeedback über Trends und Zielvorstellungen
- Identifizierung des Services-Prozesses, einschließlich der Erarbeitung eines "Opportunity-Profiles" und Durchführung des "Opportunity Assessment"
- Unterstützung des Account Teams bei der Implementierung und Umsetzung der definierten Key-Account-Strategie zur weiteren Steigerung der Geschäftsanteile
- Koordination und Steuerung aller Einzelmaßnahmen im Rahmen der Professional Services, enge Kooperation sowohl mit dem Engagement Manager, dem Partner Team als auch dem Delivery Bereich zur Planung und Definition der Kosten und Angebotspreise sowie der Vertragsgestaltung
- Durchführung der erforderlichen internen Angebotsprüfung
- Erfolgreicher Abschluss von Verträgen
- Koordination und Abwicklung aller Abschlüsse einschließlich Vertragsverhandlung, Vertragsunterzeichnung, sowie die Zuweisung von Projektressourcen in Zusammenarbeit mit dem Projektmanager

Consulting - CEE Regional Technology Officer

22.09.2006

This is a senior leadership position and will be responsible across the Central & Eastern Europe region to be the lead public advocate on all aspects of Microsofts technology strategy as it relates to the development of technology policy and the implementation and use of technology by government, education and academia.

The position is located in Munich, Germany. Relocation support is available for international candidates.

The personal skills of a successful RTO (Regional Technology Officer) will include:
A deep technical and architectural knowledge of Information Technology systems and their applicability to government, and academia. Be a subject matter expert in at least one of the core technology policy domains: Security, Privacy, Open Standards, Interoperability, OSS etc. Experience in making representations to government on technology policy related issues. Strong Public speaking skills and experience in working with analysts and the press. A proven track record in C-Level and Ministerial level personal engagements.

The RTO will be responsible for the development of, and implementation of, strategies to develop deep and sustainable relationships with the Technical Elite audience within the geography. The Technical Elite audience is defined as:
Those individuals who through their personal and professional standing, are influential in the development of government Information Technology Strategies and Policies. Such individuals will come from both private and public sector institutions and will play key roles in technology policy advisory groups, standards bodies and national think tanks or may hold influential positions within academia. The Technical Elite audience also includes those individuals who drive the decisions on technology usage within the infrastructure of government including the CIOs and CTOs of key government agencies and academic institutions.

In addition to owning the Technical Elite audience the RTO will be expected to develop deep and sustainable relationships with influential analysts and press. The RTO will be a key spokesperson in the region on issues of technology policy as they arise in the public debate. Examples would include the spectrum and technology and architectural issues related to Security, Privacy, Open Standards, Interoperability, OSS and SPAM.

The RTO will be responsible for advocating the technical needs of local governments, education and academic agencies to key internal stakeholders at a regional and corporate level. The RTO will be responsible for contributing to the product feedback processes to ensure that Microsofts products evolve to meet the needs of these constituencies.

The role will be required to undertake internal skills transfer activities to ensure subsidiary readiness in dealing with critical issues of technology policy. In this regard the RTO will contribute to internal training programs for subsidiary technical and sales staff.

The RTO will report to the Worldwide Chief Technology Officer, Public Sector.

The split of time between Public Sector and Private Sector activity will be 75% to 25%. The RTO role is an outbound role and will be expected to spend at least 60% of available time in external engagements. Due to this outbound focus the RTO role will not play a major role in internal orchestration activities except as an advisor and contributor to other functions within the subsidiary.

The RTO will be a key contributor to the cross-functional teams focusing on CSI (Commercial Software Intiative).

As such the RTO will be expected to develop the internal relationships with key stakeholders including subsidiary GMs, Public Sector Directors, Legal & Corporate Affairs, and will support Citizenship activities.

Candidates may be :
1. a trusted advisor working with a senior official in government
2. an advisor to parliament sub-committees
3. from a specialised consulting organisations with government
OR 4. a technical advisor to a ministerial working group within central government.

A strong record of policies in government is required, plus experience working in the government environment (not necessarily IN government).

Experience of telecoms, wireless or broadband policies would be ideal.

QUALIFICATIONS RECOMMENDED: Must be experienced and proficient in the Public Sector (government, education, or public health) environment. Actual Public Sector experience is highly recommended and preferred. Must be viewed within the Public Sector or within the industry as a credible, technical expert.

Marketing - Audience Marketing Manager für IT-Architekten (m/w)

06.02.2007

Das Marketingteam innerhalb der Developer Platform & Strategy Group (D&PE) ist dafür verantwortlich, Richtlinien zu erarbeiten, die Microsofts Architekturstrategie sowohl in der Breite als auch in der Tiefe gegenüber Architekten, Entwicklern, Beratern, Business-Analysten, den Medien, Analysten, Branchengrößen und anderen interessierten Parteien vorantreiben. Dies geschieht durch eine Reihe von Maßnahmen wie zum Beispiel: Erarbeitung von Inhalten, Durchführung von Breitenkommunikationsmaßnahmen, Events, Nachfragestimulierung, Projektarbeit, Community-Maßnahmen, Interaktion mit Partnern sowie durch eine Gruppe von Technologieberatern im Außendienst.

Administration - Team Assistent (w/m) für den Bereich SMS&P

13.02.2007

Die Team-Assistentin unterstützt das SMS&P Management Team im Back-Office. Dies umfasst folgende Aufgaben:

- Reiseplanung und buchung incl. Reisekostenabrechnung
- Verwaltung und Terminkoordination der Outlook Kalender des SMS&P Management Teams
- Organisation von Meetings (intern und extern)
- Teilnahme an Meetings und Mitschrift/Erstellung von Protokollen
- Organisation von Management- und Mitarbeiterveranstaltungen (intern und extern)
- Management der zentralen SMSP Sample Bestellung
- Erledigung des externen Schriftverkehrs des SMS&P Management Teams
- Bestellung und Verwaltung von Büromaterial
- Eventorganisation für SMS&P (Exec Visits, Get Togethers, Retreats, Monatsforum, etc)

Sales - Sales Operations / Inhouse Sales MBS (w/m)

07.03.2007

Wir suchen zur Unterstützung des Partner-und Kundenvertriebsteam im Bereich Microsoft Business Solutions eine(n) Mitarbeiter(in) für den Bereich Sales Operations.

Unser Angebot ist eine herausfordernde und verantwortungsvolle Position mit hoher Vertriebsaffinität. Die Anforderungen an den(die) Kandidaten ermöglichen eine persönliche Weiterentwicklung in den Kunden oder Partnervertrieb.

Aufgaben und Kompetenzen

- Unterstützung des Bereichsleiters Sales MBS und des Sales Managements MBS mit dem Ziel der Effizienzsteigerung
- Vorbereiten von Executive Meetings und Teammeetings
- Verwaltung des MBS Sales Budgets

Allgemeine Sales Operations Aufgaben wie

- Zentrales Back Office des Sales Teams, Terminsteuerung der Partner Account Manager, Ansprechpartner bei Abwesenheit der PAMs
- Erstellung und Verwaltung von Promowebanträgen und Rabattmanagement
- Analyse und Ermittlung von Vertriebspotentialen
- Projektunterstützung für Account Manager
- Unterstützung bei der Erstellung nationaler und internationaler Großkundenabkommen
- Eigenständige Erstellung und Verwaltung der Creditrequests
- Regelmäßige Überprüfung des Partnerfinanzstatus, Partnerfinanzmanagement
- Informationskommunikation (Infoflash, Sonderemails)
- Pflegen von Kundendaten, Vorbereiten von Kundenmailings
- Management von Partner Service Verträgen und Kundenverträgen
- Veranstaltungskoordination und Unterstützung der PAM bei Partnermeetings
- Erstellen und Verwalten von IO´sund PO´s
- Marketingprojekte und anzeigen planen und verantworten, Disposition von Marketing Material

Sonstige technische Bereiche - Technical Specialist Security / Neuss

08.03.2007

Der Technical Specialist (TSP) Security unterstützt mit fundiertem technischem Wissen den Vertrieb der Microsoft Security Plattform für die Client und Windows Server System. Er kennt die Anforderungen, die Großkunden an eine umfassende Security Plattform stellen, hat ausgeprägtes Wissen über die Security Produkte von Microsoft (Forefront / ISA / Client Security) und die Angebote der Mitbewerber.

Der technische Spezialist Security hat eine Schlüsselrolle im Vertriebsprozess. Er ist der erfahrene Experte, wenn es um technisches Wissen, um die aktuelle Nutzung und die zukünftige Entwicklung im Bereich der von ihm verantworteten Security Produkte von Microsoft geht. Neben seiner technischen Orientierung verfügt er über ein großes Interesse und exzellentes Verständnis für den Microsoft Vertriebsprozess. Er denkt und agiert vertriebsbezogen, strategisch und ganzheitlich, orientiert sich am Erfolg der Microsoft Kunden und Partner und arbeitet abteilungsübergreifend. Er übernimmt eigenverantwortlich technische Engagements (Beratung, Architektur Design, Proof of Concepts) in wichtigen Verkaufsfällen bei Großkunden und führt diese in enger Abstimmung mit den Vertriebsteams eigenständig bis zur Lösung.

Der TSP Security ist zuständig für Kunden und Partner im Bereich der Enterprise Kunden (Großkunden) und dem Public Segment. Er führt große und strategische Opportunites in enger Absprache mit dem Vertrieb und den Mitgliedern der Account Team Units (ATU) zum Abschluss. Als technischer Spezialist ist er sowohl in der Lage die Eignung der Lösung für die Anforderungen der Kunden nachzuweisen als auch die Anforderungen der Kunden und Partner in Lösungen für den Vertrieb zu übersetzen. Er ist ein kompetenter und erfahrener Manager von komplexen Projekten und kennt die Lösungen und Strategien der Mitbewerber. Auf der Basis seines lösungsorientierten technischen Verständnisses ist er in der Lage, sein Wissen zielgruppenspezifisch und überzeugend an den Business und den technischen Entscheidern zu vermitteln.

Der TSP Security im Großkundengeschäft arbeitet in einer komplexen Matrixstruktur mit den Vertriebsteams, Produktgruppen, Marketing, Partnern und einem Team von Spezialisten. Er verfügt über exzellente Fähigkeiten zur Kommunikation und ist es gewöhnt, sich aktiv und agil in großen internationalen Organisationen zu übernehmen. Für sein Thema übernimmt er die fachliche Führung und sorgt für die Präsenz des Security Themas in allen großen und strategischen Accounts.

Sonstige technische Bereiche - Technical Specialist Security / Bad Homburg

08.03.2007

Sales - Account Manager Global Downstreams RL&S

10.04.2007

Als Account Manager für sechs definierte Grosskunden aus der Branche Professional Services (Internationale Wirtschaftsprüfer sowie IT-Companies) pflegen und entwickeln Sie langfristig die Beziehungen zwischen Microsoft und diesen Kunden. Alle 6 Kunden gehören zum Bereich Global Accounts (50 weltweit größte Kunden) von Microsoft und werden daher in einem virtuellen globalen Account Team betreut. Der weltweite Hauptsitz dieser Kunden ist nicht in Deutschland. Sie tragen als Verantwortlicher für den lokalen Produkt- und Service-Umsatz dieser Kunden aber entscheidend zum Erfolg (jährliche Wachstumsraten von 10-15%, höchste Kundenzufriedenheit, weltweite Entscheidungen getrieben aus Deutschland) bei und sind damit ein wichtiges Mitglied dieses global aufgestellten Betreuungsteams. Sie sind verantwortlich für die Repräsentation unseres Unternehmens auf den Entscheidungsebenen (CxO und Fachabteilung) des Kunden.

Darüber hinaus analysieren Sie Strategien und Märkte Ihrer Kunden, entwickeln Businesspläne und setzen diese im Sinne einer hohen Kundenzufriedenheit um. Um in diesem Umfeld erfolgreich zu sein, sollten Sie einen strategisch-vertrieblichen Schwerpunkt haben, Kenntnisse der genannten Branche und bereits bestehende Beziehungen Ihrerseits zu den Kunden sind von Vorteil.

Zentral für diesen Erfolg sind Ihr Branchenwissen und Ihr enges Beziehungsnetzwerk zu den Entscheidungsträgern. Sie sind in der Lage, sich in sehr komplexen Strukturen des Kunden zurechtzufinden und unser Unternehmen entsprechend seiner Bedeutung angemessen zu repräsentieren. Der Umgang mit Forecast und Pipeline sollte selbstverständlich sein. Eine weitere wichtige Kernkompetenz ist die Fähigkeit, auf Wünsche/Probleme des Kunden einzugehen und darauf aufbauend effektive Lösungen zu erarbeiten. Es fällt Ihnen darüber hinaus leicht, alle notwendigen Ressourcen (interne Spezialisten, Architekten, Partner, etc.) zum Wohle des Kunden zu koordinieren und dieses virtuelle Team zu führen.

Ein wichtiger Bestandteil der Aufgabe ist die aktive Mitwirkung im globalen Betreuungsteam, insbesondere das Einbringen lokaler Anforderungen in die gemeinsame Strategie und das Umsetzen dieser Strategie in Deutschland (für 2 der Kunden sogar in Zentraleuropa). Dazu gehört die Bereitschaft an internationalen ConferenceCalls (auch zu später Tageszeit) teilzunehmen, mit dem Global Team sowie den Accountteams in UK und Frankreich einen regen Austausch zu pflegen und bei internationalen Planungsmeetings eine gestaltende Rolle zu spielen.

Consulting - Engagement Manager im Bereich Premier Support (m/w)

22.03.2007

Die Microsoft Deutschland GmbH ist eine Tochtergesellschaft der Microsoft Corporation/Redmond, U.S.A., des weltweit führenden Herstellers von Standardsoftware, Services und Lösungen mit 44,3 Mrd. US-Dollar Umsatz (Geschäftsjahr 2006; 30. Juni). Die deutsche Niederlassung besteht seit 1983 und ist für Marketing und Vertrieb der Microsoft-Produkte in Deutschland zuständig. Neben der Firmenzentrale in Unterschleißheim bei München ist die Microsoft Deutschland GmbH bundesweit mit sechs Regionalbüros vertreten und beschäftigt mehr als 2.000 Mitarbeiterinnen und Mitarbeiter. Im Verbund mit rund 30.000 Partnerunternehmen betreut sie Firmen aller Branchen und Größen. Im Mai 2003 wurde in Aachen das European Microsoft Innovation Center (EMIC) eröffnet mit den Forschungsschwerpunkten IT-Sicherheit, Datenschutz, Mobilität, mobile Anwendungen und Web-Services.

Der Bereich Premier Support Services (PSfE) unterstützt Microsofts Kunden durch direkte Unterstützung im IT-Betrieb, die flexibel auf die jeweilige Geschäftssituation abgestimmt sind.
Mit PSfE deckt Microsoft das gesamte Portfolio der Betriebsunterstützung, vom Technical Account Management, präventiven Services, Consulting, Information Services und klassischem technischem Support ab.

Der Engagement Manager im Bereich Premier Support Services (SEM) unterstützt Premier Sales und ein Team von Technischen Account Managern beim Abschluss und in der Betreuung von Premier Verträgen. Hierunter fallen die Unterstützung der Verhandlung von Umfang und Dauer der Serviceverträge ebenso wie die fortlaufende Qualitätskontrolle während der Auslieferung. Der SEM ist verantwortlich für die Kundenzufriedenheit mit allen Supportaspekten, die Supportplanung und die Profitabilität der Verträge.

Schwerpunktaufgaben:
- Unterstützung bei Entscheidungen über Vertragsabschlüsse, Service-Umfang und Risiken
- Verantwortung für die Kundenzufriedenheit, Art und Umfang der Leistungen und Profitabilität in den zu betreuenden Accounts
- Führung und Weiterentwicklung eines Teams aus Technischen Account Managern
- Sicherstellung der Teamauslastung und der Teammoral
- Business Planning für die betreuten Accounts, Ressourcenplanung und Zuordnung
- Intensivierung der Kundenbeziehungen und damit verbundene Generierung neuer Service-Möglichkeiten
- Zuständig für alle Aspekte im Rahmen der Kundenbetreuung, wie Qualitätssicherung, Vertrags-Controlling, -Reporting, -Fakturierung, -Vergütung und Nachbetreuung
- 1. Ansprechpartner in Eskalationsfällen und Coach der Technical Account Manager
- Entwicklung und Realisierung von Verbesserungen für bestehende und neue Services im Premier Support unter wirtschaftlichen Gesichtspunkten

Marketing - Marketing Progamm Manager / Marketing Spezialist (w/m) - Teilzeit 20 bis 30 Stunden

22.03.2007

Microsoft Business Solutions (MBS) mit den ERP und CRM Produkten Dynamics Nav, Dynamics Ax und Dynamics CRM sucht eine Marketing Programm Manager / Marketing Spezialist. Microsoft Business Solutions ist einer der wachstumstärksten Bereiche von Microsoft mit einem indirekten Vertriebsmodell von über 200 lizenzierten Microsoft Partnern. Diese Partner setzen auf die Microsoft Dynamics Platform und entwickeln sogenannte "Add On" Branchenmodule, die dann als ERP / CRM Branchenlösung vertrieben werden. Die Aufgabe umfasst im Kern die Entwicklung, Betreuung und Vermarktung eines Programmes, welche diese Branchenlösungen unserer Partner zertifiziert.

1. Betreung und Management des Branchen Add On Programmes: Ein Partnerprogramm zur Validierung und Zertifizierung von Branchenlösungen auf Microsoft Dynamics (50%)
2. Marketing für diese Programm: Im Zusammenhang mit dem Add-On Programm werden auch Marketing Tätigkeiten (Erstellung von Broschüren, CeBIT Präsenz, Webseiten Beschreibungen, Agenturzusammenarbeit) anfallen (30%)
3. Projektspezifische Marketingaufgaben im Branchenstrategie und Branchenmarketing Bereich (20%)

Das Add-On Programm umfasst branchenspezifische Erweiterungen der Dynamics-Plattformen durch Partner. Diese Partner-Lösungen werden von Microsoft bei der Zertifizierung und Vermarktung unterstützt. Die Aufgabe umfasst die gesamte Koordination des Evaluierungsprozesses der Lösungspartner. Jede zu zertifizierende Lösung auf Basis der Dynamics-Plattform muss einen vorgegebenen Prozess durchlaufen, damit sie am Ende als getestet vermarktet werden kann.
Hierzu zählt unter anderem: Übernahme des Partnermanagements für dieses Programm (telefonisch, per Mail und in Ausnahmen auf Messen). Betreuung der E-Mail Service Adresse (eigener Email-Alias). Schnittstelle zum Regionalen Service Center (EOC in Irland).
Datenbankpflege mit aktualisierten Projektdaten, Workflowabbildung und Jobtracking. Berechnung der Preise und Bereitstellung in die notwendigen Tools. Anpassung der erforderlichen Dokumente an den deutschen Prozess sowie Koordination der Lokalisierungsarbeiten. Ansprechpartner/Champ (intern/extern) für die Tools. Betreuung der Partner in allen marketingrelevanten Fragen zum Add-On Programm. Verantwortlich für Marketing des Programmes. Vierteljährliche Aktualisierung des Lösungskataloges in digitaler Form. Layoutfreigabe der Partnerentwürfe für Printmaterialien. Interne und Externe Kommunikation über die verfügbaren Medien. Agentursteuerung und Projektmanagement.

Zudem die enge Zusammenarbeit mit dem Business Development und Strategie Manager, welcher die Veränderungen des Add On Programmes aus internationaler Perspektive betreut.

Sales - Partner Account Manager - Microsoft Business Solution

08.03.2007

This role is a sales role focused on driving incremental business for the partners & Microsoft. Growing the Business will be a heavily weighted factor in commitments & the role.

Team/ Department Mission:

Establish & maintain real two-way partnerships with managed partners through excellence in partner sales, marketing, operations, relationship, & sales engagement& execution.

The team is focused on achieving the sales plan in which the PAMs & PGM participate.

Key Accountabilities:

1) Analyse, select partners & drive go-to-market priorities: work in conjunction with the leadership team to analyse local priorities that will drive the growth for the region & map the partners to these priorities

2) Build & extend the capabilities of the portfolio of partners & partner offerings based on local market analysis (verticals) & solution priorities that drive growth:

- Work closely with the sectors to ensure that business metrics are achieved
- Review mix of partners against sales priorities to determine if the mix will address the needs of marketplace

3) Business planning:

-Based on the business models & competencies of the partners, create compelling, tailor-made business expansion propositions that capitalize on the partners strengths & develop solutions & strategies to address any identified shortcomings
- Craft jointly-developed working Partnership Execution plans that convert the potential of the business propositions into near term measurable success

4) Selling:

- Manage partner opportunity pipeline:broker partners into opportunities, leverage existing field & telesales efforts to drive partner business opportunity
- Engage Large Opportunity Managers (LOM) on significant licensing deals & competitive opportunities
- Joint sales & marketing planning with partners based on agreed commitment, rules of engagement, go-to-market initiatives

5) Partner readiness & enablement:coordinate & collaborate with appropriate teams to ensure proper engagement of partners in readiness & marketing activities

6) Administrative:Attend meetings, month end reporting, manage marketing & related funds effectively, utilize CRM & PRM tools

Key Success Criteria

- MBS revenue growth YOY
- Business plan attainment for all partners-clearly goaled with revenue & performance scorecards
- Growth in Gold Certified Partner Base & growth in competency achievement within MSPP for all partners
- All Partners to have developed thru-partner co-marketing campaigns aligned with GTMs

Sales - Vertriebsposition im Bereich Entwicklerlösungen (ALM/Visual Studio Team System) - München/Berlin

17.04.2007

Die Vertriebsposition (Developer Solution Specialist) für Application Lifecycle Management-Lösungen ist eine wichtige Funktion innerhalb der Developer und Platform Strategy Group (DPE) von Microsoft Deutschland. Das DPE-Team besteht aus hochspezialisierten Vertriebs-, Marketing- und Technikmitarbeitern, die für den Umsatz mit Software-Entwicklungslösungen und den Erfolg der .NET-Plattform verantwortlich sind.

Die Hauptaufgabe des Developer Solution Specialist (DSS) ist die Umsatzsteigerung unserer Software-Entwicklungslösungen im Mittelstand und bei Großunternehmen. Der DSS ist damit vertrieblich verantwortlich für das Neu- und Erneuerungsgeschäft von Visual Studio Team System. Dazu gehören der Direktvertrieb, aber auch die Einbindung anderer Teammitglieder, wie die technischen Mitarbeiter im Presales, Marketing, die Developer Evangelists (Technologieberater) und Architecture Evangelists (Architekturberater). Zudem ist der DSS zuständig für die gruppenübergreifende Zusammenarbeit mit Partnern (System Integratoren & Vertriebspartner) sowie mit internen Ressourcen aus anderen Microsoft Bereichen (z.B. den Account Teams).

Wir suchen einen hervorragenden Vertriebsmitarbeiter mit Erfahrungen im Markt für Software-Entwicklungslösungen, der sowohl sehr gute Kenntnisse über den Wettbewerb als auch über aktuelle Entwicklungen im ALM-Markt hat. Der geeignete Kandidat sollte Vertriebs- und Technikmaterial überzeugend präsentieren und die Akzeptanz unserer Software-Entwicklungslösungen und der .NET-Plattform ausbauen können.

Consulting - Engagement Manager Consulting Services für BMW

08.03.2007

Das Unternehmen:
Die Microsoft Deutschland GmbH ist eine Tochtergesellschaft der Microsoft Corporation/Redmond, U.S.A., des weltweit führenden Herstellers von Standardsoftware, Services und Lösungen mit 44,3 Mrd. US-Dollar Umsatz (Geschäftsjahr 2006; 30. Juni). Die deutsche Niederlassung besteht seit 1983 und ist für Marketing und Vertrieb der Microsoft-Produkte in Deutschland zuständig. Neben der Firmenzentrale in Unterschleißheim bei München ist die Microsoft Deutschland GmbH bundesweit mit sechs Regionalbüros vertreten und beschäftigt mehr als 2.000 Mitarbeiterinnen und Mitarbeiter. Im Verbund mit rund 30.000 Partnerunternehmen betreut sie Firmen aller Branchen und Größen. Im Mai 2003 wurde in Aachen das European Microsoft Innovation Center (EMIC) eröffnet mit den Forschungsschwerpunkten IT-Sicherheit, Datenschutz, Mobilität, mobile Anwendungen und Web-Services.

Mission:
Der Engagement Manager (EM) trägt die Verantwortung für das Management von mehreren Services Engagements beim Kunden. Er/Sie ist einem industriespezifischen Vertical zugeordnet und berichtet direkt an den Industry Practice Manager des entsprechenden Verticals. Derzeit suchen wir einen Engagement Manager für unseren Kunden BMW.
Der EM ist zuständig für die Kundenbetreuung und unterstützt den Service Sales Executive (SE) dabei, Geschäfte sein/ihr Vertical betreffend abzuschließen und ist für die Qualitätssicherung der Services Consultants und Partner im Rahmen der Kundenbetreuung verantwortlich. Er/sie unterstützt den Skills Management-Prozess mit Input und Feedback und übernimmt die Verantwortung sowie die Mitarbeit für Service Line-spezifische Communities und Aktivitäten.

Hauptverantwortungsbereiche:
- Ermittlung und Verfolgung von Geschäftsmöglichkeiten in Zusammenarbeit mit dem Services Sales Executive
- Besetzung der Projekte mit geeigneten Consultants
- Verantwortung für die Führung der vorhandenen Projektmitarbeiter, für Vertragsverlängerungen und Change Requests
- Zuständigkeit für alle weiteren Aspekte im Rahmen der Kundenbetreuung, wie Qualitätssicherung, Projekt-Controlling, Reporting, Projekt-Fakturierung, -Vergütung und Nachbetreuung.
- Intensivierung der Kundenbeziehungen und damit verbundene Generierung neuer Service-Möglichkeiten
- Erstellung von Angeboten

Support - Temporary CSS Reporting Analyst (w/m)

22.03.2007

Role Purpose
The position will work in close collaboration with all MBS Support departments within the EMEA region (25 locations) to define and analyze the business intelligence needs/requirements and redefine them into the business rules necessary to extract, analyze and report data from the various Microsoft internal informational systems. The position will work with the current staff to ensure that the analysis/reporting tools are developed, documented, utilized and maintained further. In addition to the regional collaboration within this organization it will also be important to liase with Global Operations functions in US or APAC region. Furthermore a constant communication to the EMEA MBS teams is necessary to ensure a common understanding of the business/services, as well as the accuracy of service data.

Team/Department Mission
Microsoft Business Solutions Technical Support group is responsible for delivering industry-leading Partner satisfaction by ensuring high-value technical services for products like Dynamics AX, NAV, CRM and other ERP solutions and leading a team of support professionals and partner technical account managers.

Key Accountabilities
The EMEA MBS Reporting Analyst will be responsible for the data gathering required for the different analysis. Therefore the Reporting Analyst will, based on existing reporting mechanisms, further develop reports and implement to support new BI requirements

- Technical decision regarding where from and how the data can be collected and how the reports should look.
- Make recommendations on actions based on detailed analysis of the reports.
- Ensure accuracy of reports, queries, spreadsheets, etc. through the use of test data that can validate the output.
- Provide informational analysis support of information and creation of reports, data files/spreadsheets, and graphical display of information requested
- Ability to create analysis and presentation code utilizing Microsoft Office like Access, Microsoft Excel, Access as well as SQL, Visual Studio, Reporting Services, Business Scorecard Manager
- Ensure that the reporting and query process is efficient and reviewed periodically with the responsible organization for efficiency and validity.
- Ensure queries and reports related to cyclical processing are tested, documented, scheduled and implemented to meet requesting user requirements.
- Maintain current technical expertise in the rapidly changing technology of the IT industry and utilize state-of-the-art techniques when implementing analysis/reporting solutions.
- Establish policies, practices and security measures with a systemic approach to assure the integrity, consistency and security of reporting, queries, spreadsheets, etc.
- Have a working knowledge of current EMEA GPSD policies and processes involving case handling and support boundaries. Take an active role in challenging and suggesting enhancements on existing processes and workflow.

Key Success Criteria

- Enhanced Business Intelligence Framework for EMEA MBS
- Improved Self Service Environment for Standard BI demands
- Timely availability of MBS Support Services Scorecard
- Successfully engage with EMEA MBS Business Support Services Management
- Successfully engage with EMEA Professional Support stakeholders

!Please send your application in english!

Sonstige technische Bereiche - IT Pro Evangelist

11.04.2007

We need you to represent Microsoft as an IT Pro Evangelist. The IT Pro Evangelist (ITE) is a member of the world wide team of Developer Platform Evangelists (DPE) within a subsidiary or district. The overall mission of the DPE is to secure platform adoption and revenue growth through evangelism, community engagement, relationship marketing and a vibrant solutions ecosystem. ITEs use evangelism and community engagement to drive platform adoption and to increase the size, satisfaction and loyalty of Microsofts worldwide IT Pro audience.

As an ITE, you are Microsofts representative to the IT community helping to win the hearts and minds regarding the Microsoft platform. The ITE is a technical role with the mission of engaging with the broad community of IT Pros and driving excitement around IT related technologies. ITEs must be able to talk about technology intelligently and enthusiastically to IT Pros, IT Pro managers and senior management. Passion, curiosity, technical depth and exceptional communication and presentation skills are required. This position is a great opportunity to help improve perception of Microsoft and to increase usage of Microsofts technologies through breadth marketing programs as well as depth engagement with key accounts.

The ideal candidate will know the enterprise IT shop from the Help desk to the CIOs desk. The candidates should be familiar with operating in large data centers and deploying technology solutions on a global basis.

Responsibilities:
Building and strengthening relationships between Microsoft and IT professionals by developing and staging useful and compelling face-to-face and online events
Engaging with local IT Pro communities as a member, facilitator and leader
Identifying and building high value relationships with key influencers of IT Pro communities
Acting as liaison between Microsoft and the IT Pro audience
Cultivating success stories and collecting and delivering feedback that product groups can use to better meet customer needs

Sales - Platform Strategy Advisor (Finanz und Versicherungsindustrie)

20.03.2007

Als Platform Strategy Advisor (PSA) zeigen Sie unseren Kunden aus der Finanz- und Versicherungsindustrie den Mehrwert der Microsoft Plattform und der damit verbundenen Technologien auf. Zielsetzung Ihrer Aktivitäten ist es die .NET Plattform bei den definierten Zielkunden zu positionieren und zu etablieren bzw. die Nutzungsmöglichkeiten neuer Technologien (Longhorn Server, 2007 Office System, Windows Vista,) in konkreten Kunden-Projektvorhaben zu untersuchen. Dies geschieht im Rahmen strategischer Kooperationen und langfristig angelegten Beziehungen die der PSA mit strategischen Kunden unterhält.

Sie sprechen auf Top Ebene mit den kaufmännischen Entscheidern bei Kunden, um sie vom wirtschaftlichen Nutzen der Microsoft Plattform für Ihr Geschäft zu überzeugen. Sie identifizieren neue Einsatzszenarien, um die Microsoft Plattform beim Kunden zu positionieren und sind verantwortlich für Pilot-Projekte, die zentrale innovative Microsoft Technologien nutzen. Dadurch eröffnen Sie neue Geschäftspotentiale für den Kunden und Partner.

Sie sind des Weiteren verantwortlich für
das Erkennen, Weiterentwickeln, Gewinnen und Kommunizieren von strategisch bedeutsamen Projekten, die den wirtschaftlichen Nutzen unserer Plattform Technologien untermauert
das Bekanntmachen dieser Technologien im Entscheiderumfeld im Finanz- bzw. Versicherungssektors (Teilnahme an Executive Meetings, Kundengesprächen, Executive Circles, etc.)
Das Pflegen und Weiterentwickeln Ihrer Netzwerke, die Sie sich in diesem Bereich über Jahre aufgebaut haben, um die neuen Technologien auf der Microsoft Plattform weiter zu verbreiten.

Sales - Government Licensing Sales Specialist (LSS)

15.03.2007

Our company:
Microsoft Deutschland GmbH is a subsidiary of Microsoft Corporation/Redmond, US. The Microsoft Corporation is the worlds largest producer of standard software, services and solutions with revenues of $44.3 billion (in fiscal year 2006 ended June 30). The German subsidiary was founded in 1983 and is responsible for the marketing and sales of Microsoft products in Germany. In addition to the German headquarters in Unterschleißheim near Munich, Microsoft Deutschland GmbH operates six regional offices in Germany and employs about 2,200 people. Within a network of 30,000 partner companies, Microsoft supports businesses from all industries and of any size. The European Microsoft Innovation Center (EMIC) in Aachen was opened in May 2003. Research is focused on IT security, data protection, mobility, mobile applications and web services.

Job Purpose
Government Licensing Sales Specialist (LSS) which is responsible to provide volume licensing solutions to all Government customers in accordance with related revenue, customer & partner satisfaction targets. The LSS also has to act as a liaison between EOC, Business Desk, BLG, Account Manager and Customers.
We need a LSS for the Verticals Federal, State, Local and Healthcare, managed by the Vertical Lead responsible for all Government Customers German wide.

Key Responsibilities

Licensing Strategy & Development
Primarily responsible for executing all licensing agreements under the German Government Frameworks
Established Field Empowerment once customers agree to an agreement with Microsoft.
Works with customer purchasing or licensing contact and the account manager to bring a fast, efficient close to the agreement. If a programmatic solution is not available then a custom licensing agreement must be created in conjunction with the Licensing Executive (LE) depending upon the revenue opportunity.
Directly participates in negotiating special final terms and conditions necessary to close volume licensing contracts.
Assists and regularly drives development of objectives, license account plan, and sales strategy for growing Microsoft revenue in assigned accounts.

Develops exceptional knowledge of Microsofts licensing programs and models and how it differentiates itself from competition.

Communication & Business Relationships
Listens to the customer, understands their business needs (pain), and works with the Account Managers to ensure a Microsoft licensing solution is positively received.
Communicates customer requirements and licensing/services solutions to Microsoft Vertical Leads, Licensing Exec & field sales on a regular basis. This position will have direct face-to-face contact with customers (particularly CIOs & Sr Procurement contacts and other key decision-makers), resellers, channel partners, solution providers, external product and program managers.

Sales - Sr. Account Manager Alliances (m/w)

18.04.2007

PURPOSE:
As an Alliance Manager in the Communications Sector at Microsoft, you will be responsible for delivering a well-managed and growing business of customer accounts that drives yearly revenue targets and long-term revenue opportunities by building the next generation of strategic win-win partnerships between Microsoft and the customer, with opportunities that span multiple business groups at Microsoft. As the key orchestration point between the customer and all of Microsofts 7 business groups, you will undertake business development activities, establish joint business targets, and lead joint Go to Market (GTM) initiatives which will create long lasting value to our customers business.

RESPONSIBILITIES:
- Develop and maintain strategic customer relationships outside of IT within accounts and develop a customer relationship map of each account and their opportunities,
- Development of account business plan which include analysis of customer, market, and industry intelligence,
- Managing a virtual team to increase sell-with revenue flow of our service enablement strategy and channel business, d) establishing and maintaining executive relationships and influencing decision making at customer executive meetings,
- Maintaining a healthy and predictable pipeline with qualified and well-developed opportunities to meet short and long term revenue goals,
- Negotiating and closing terms and conditions of strategic partnership opportunities and securing reference and PR activity,
- Act as the liaison and opportunity orchestration point across all 7 Microsoft business groups,
- Identifying and engaging third parties (ISVs, SIs, etc) to compliment or complete the joint offering.

Sonstige technische Bereiche - Technical Account Manager Berlin

26.03.2007

Support - Premier Field Engineer - MS Windows platform technologies- Active Directory

04.04.2007

Role Purpose
To build very successful relationships with your customer through the delivery of a high-quality technical engagement in a specific technology area. The engagements may be short-term demand-led (Transactional Business) or longer term engagements with a dedicated customer. (DENG Business).
Delivery of an excellent service is essential to promote the DENG as the most customer focused offering available.

Team/ Department Mission
As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services (PFE) organization delivers Rapid Onsite Support Services and Incident Prevention Services to MS Enterprise customers. The PFE engineers help Premier customers during the operate and improve phase of the MS product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsofts Enterprise Customers by providing proactive support consulting in a specific product or Technology area.

Key Accountabilities
Deliver proactive onsite support and knowledge transfer to the customer
Drive on preventing incidents during your customer visits
Deliver SKU services and customized workshops.
Drive high customer satisfaction on GTSC support incidents.
Maintain deep knowledge of latest products and configurations of Enterprise
Customers by continuously increasing technical knowledge.
Achieve high levels of customer satisfaction.
Deliver technical workshops, presentations and documents.
Maintain your accreditations.
Collaborate with Microsoft teams to deliver a high quality service.
Work with Microsoft support engineers using knowledge of your customers environment to accelerate problem resolution.
Manage customer expectations and deliver a service in line with contractual obligations.
Develop and deliver new services to exceed customer expectations.
Take responsibility for the Microsoft engagement and your own self development.
Work within Microsoft account teams on strategic customer deployments which may extend outside business hours.

Key Success Criteria
Achievement of personal and team objectives.
Customer and account team feedback.
Ongoing feedback through appraisals
- Regular 1:1s with team manager
- Yearly formal review
- Alignment with Microsoft values.

Administration - Voluntärstellen im Bereich Communications/PR (w/m)

30.03.2007

Wir bieten Ihnen ein attraktives 18-monatiges Volontariat im Team der Presse- und Öffentlichkeitsarbeit von Microsoft Deutschland, bei dem Sie in einem internationalen Umfeld professionelles PR-Know-how erlernen können. Die Presse- und Öffentlichkeitsarbeit bei Microsoft befasst sich mit Unternehmens- und Produktkommunikation, interner Kommunikation sowie der Kommunikation unserer Citizenship-Projekte. Es erwartet Sie ein breites Spektrum an PR-Aufgaben: Sie werden bei der Entwicklung und Umsetzung von PR-Konzepten mitwirken, Pressemeldungen und Artikel erstellen, Presseveranstaltungen planen und organisieren sowie Medienkontakte pflegen. Im Rahmen von Rotationen lernen Sie unterschiedliche PR-Bereiche wie die externe und interne Kommunikation, Agentur- und Redaktionsarbeit kennen. Wir wollen Ihr Engagement, Ihre Kreativität und Ihre Kompetenz!

Sales - MSTV Sales Engineer

27.03.2007

This position sits in the MSTV Sales EMEA division and will be located in Reading (UK), Amsterdam, Brussels, Paris or Munich.

Microsofts next-generation IP-based content delivery platform (MSTV IPTV Edition) uses cutting-edge technologies in video compression, networking and services delivery to create digital TV services which will delight consumers with a unique personalised digital TV viewing experience across a range of networks and devices.

MSTV is creating significant new business opportunities for network operators, programmers, and others in the digital TV marketplace.

This position will support the EMEA Sales Director who has responsibility for Microsofts Relationship with Key Accounts and Channel Partners in the EMEA (Europe, Middle East & Africa) region.

The successful candidate will face challenging technical problems in different areas: network (DSL, IP, Network Management, OSS/BSS), video (compression technologies H.264, VC-1, MPEG2, DVB, ), Microsoft technologies (Windows 2003 server, SQL Server, IIS, Windows CE, .Net, APS.NET, ). - often in high-stress situations. The way s/he solves these problems will have a major impact on Microsofts long-term relationship with Channels and Customers.

Moreover, the successful candidate will have to give technical presentations of Microsoft TV IPTV Edition to Channel technical, market and pre-sales team(s) as well as directly engaged customers.

Key Responsibilities
Develop strong credible technical relationships with Channel/Customer personnel
Gain trust and respect to influence the Channels and Customers technical staff
Be alert to opportunities to develop and improve the Relationships
Effectively leverage the Relationships to drive performance and ensure solutions satisfaction from our clients major telecoms operators
Partner with Microsoft personnel in the local subsidiaries to drive up commercial sales targets
Develop and execute internal and external communications plans to ensure stakeholders are current on strategy, ongoing initiatives, best practices, and other relevant activity
Provide in-depth pre-sales architectural technical expertise in integration technologies on Microsoft TV IPTV Edition platform
Responsibility for technical aspects of solutions to include such activities as bid response, strategy briefings, in-depth architectural design, proof-of-concept work and the co-ordination of supporting technical resources
Has responsibility to help attain revenue goals
Establishes and maintains strong working relationships with Microsoft TV product development teams, Channel technical staff, field sales, field technical communities

Personal Characteristics
10 yrs+ experience in the European telecoms industry with a deep technical knowledge of Microsoft products.
Able to work and effectively respond to unexpected events, uncertainty or ambiguity
Works well in a virtual team & across a variety of product teams & geographic account teams
Planning, co-ordinating and leadership skills. Calm and integrity under pressure
Technical understanding of IPTV technologies & services and wireline, telco network and operations infrastructure
60% travel
European languages a distinct advantage

This position reports to the EMEA Director of Sales.

All Microsoft careers offer a comprehensive remuneration package, a unique opportunity to experience a learning process with a world leader, responsibility, a dynamic and intellectually enriching work environment, remarkable openness and a wide array of long-term career prospects.

Administration - Temporäre Mitarbeit / Praktikum im Bereich Contract Administration (w/m)

26.03.2007

Für unser Backoffice Team im Bereich Consulting suchen wir eine temporäre Unterstützung zur Administration von Services Verträgen und Projekten. Diese Aufgabe umfasst das Verfassen, Versenden Archivieren von Services Verträgen, sowie die korrekte Anlage der Projekte in den entsprechenden Software Tools (Changepoint). Die Stelle ist bis September 2007 befristet und kann sowohl in München, Hamburg oder Neuss besetzt werden.

Support - Support Engineers / Microsoft Windows Server (w/m)

05.01.2007

Für den Ausbau unseres europäischen Support Centers in München benötigen wir - zunächst befristet - Unterstützung im Großkundensupport. Auf die intensive und gute Betreuung unserer Kunden legen wir bei Microsoft größten Wert.

Sie haben Lust, mit einem innovativen und zukunftsorientierten Team unsere Kunden bei der Bearbeitung von komplexen Problemstellungen zu unterstützen?

Dann haben wir die richtige Herausforderung für Sie.
Unseren europäischen Großkunden gegenüber sind Sie für die Lösung von spezifischen Fragestellungen verantwortlich.

Gleichzeitig beraten Sie unsere Kunden in technischer Hinsicht beim Einsatz unserer Windows Server Produkte (Netzwerk Infrastruktur, Terminalserver, Active Directory, etc.) sowie innovativer Technologien (z.B. Longhorn / VISTA).

Sonstige technische Bereiche - Engagement Manager im Bereich Premier Support (m/w)

26.03.2007

Der Bereich Premier Support Services (PSfE) unterstützt Microsofts Kunden durch direkte Unterstützung im IT-Betrieb, die flexibel auf die jeweilige Geschäftssituation abgestimmt sind.
Mit PSfE deckt Microsoft das gesamte Portfolio der Betriebsunterstützung, vom Technical Account Management, präventiven Services, Consulting, Information Services und klassischem technischem Support ab.

Der Engagement Manager im Bereich Premier Support Services (SEM) unterstützt Premier Sales und ein Team von Technischen Account Managern beim Abschluss und in der Betreuung von Premier Verträgen. Hierunter fallen die Unterstützung der Verhandlung von Umfang und Dauer der Serviceverträge ebenso wie die fortlaufende Qualitätskontrolle während der Auslieferung. Der SEM ist verantwortlich für die Kundenzufriedenheit mit allen Supportaspekten, die Supportplanung und die Profitabilität der Verträge.

Schwerpunktaufgaben:
- Unterstützung bei Entscheidungen über Vertragsabschlüsse, Service-Umfang und Risiken
- Verantwortung für die Kundenzufriedenheit, Art und Umfang der Leistungen und Profitabilität in den zu betreuenden Accounts
- Führung und Weiterentwicklung eines Teams aus Technischen Account Managern
- Sicherstellung der Teamauslastung und der Teammoral
- Business Planning für die betreuten Accounts, Ressourcenplanung und Zuordnung
- Intensivierung der Kundenbeziehungen und damit verbundene Generierung neuer Service-Möglichkeiten
- Zuständig für alle Aspekte im Rahmen der Kundenbetreuung, wie Qualitätssicherung, Vertrags-Controlling, -Reporting, -Fakturierung, -Vergütung und Nachbetreuung
- 1. Ansprechpartner in Eskalationsfällen und Coach der Technical Account Manager
- Entwicklung und Realisierung von Verbesserungen für bestehende und neue Services im Premier Support unter wirtschaftlichen Gesichtspunkten

Marketing - Product Marketing Manager- Systems Management

22.03.2007

The Business Group Server & Tools is looking for a Product Marketing specialist with a good background in the Systems Management business.

Workgroups Purpose:
Subsidiary marketers and business managers who develop and execute strategic marketing initiatives to drive unit, revenue and market share objectives for the server product portfolio. Ownership of business management, orchestration of marketing activities, tracking and measurement of overall business objectives (including product group profit & loss responsibility), general content development and delivery, and product evangelism to partners, customers and internally.

Jobs Purpose:
Orchestration and business leadership: Orchestrate subsidiary marketing and business execution around Systems Management and other related scenarios (e.g. IT Service Management, Desktop Deplyoment) building on the Microsoft System Center product family.
. Responsibe for product revenue and market share performance
. Orchestrate execution for growing the System Center Partner business.
. Proactively contribute to annual strategic planning process, including providing market, competitive and customer data and insights, strategy & tactical plan development and revenue/unit data. Establish fiscal year goals along key metrics to include revenue and market share.
. Engage effectively with Microsoft Corporation Product Marketing Group and other leading subsidiaries to learn from, share programs/key learnings and work on joint marketing and partner programs.
. Market, competitive and customer analysis and strategy development. Work with the market intelligence manager to continuously monitor, analyze and update perspectives on the business process market, competitors and customers as they relate to specific product areas of responsibility.
. Using primary (e.g. commissioned research) or 3rd party research (e.g. IDC, Gartner, Forrester), monitor, analyze and report on relevant competitors, customers and market data, providing insights on strategic impact of competitive actions and customer and market trends.
. Provide and present revenue forecasting and analysis for Microsoft System Center products on a monthly basis.
. Actively contribute strategic insights, analysis and data on Microsoft System Center products performance, marketing execution results, partners and competitors during mid-year review process.

Product Knowledge & Evangelism: Be the internal and external spokesperson for
Systems Management and other related scenarios (e.g. IT Service Management, Desktop Deplyoment) building on the Microsoft System Center product family.
. Serve as the internal and external spokesperson for press/analysts, partner briefings, external event delivery and general evangelism for Systems Management and the System Center product family. External events include press initiatives, public relations, seminars and solutions briefings and high profile trade/industry events.
. Support the partner management team to closer engage with important system integrators (SIs).
. Support the Microsoft sales force regarding sales readiness around Systems Management and the System Center product family.
. Understand the role of the System Center products in the context of Microsofts Server Platform and overall Microsoft product portfolio and continuously work on developing cross-product business scenarios and value propositions in cooperation with other key stakeholders and map technology capabilities to real world business needs.
. Understand how the System Center products are licensed and recommend and communicate relevant changes/revisions to key stakeholders as required.

Marketing Delivery: Plan, execute and measure marketing tactics and programs for
Systems Management and other related scenarios (e.g. IT Service Management, Desktop Deplyoment) including or building on the Microsoft System Center product family.
. Develop annual strategic marketing plan and budget allocation working closely together with the Customer Campaign lead.
. Deliver content, value proposition and positioning/messaging for Microsoft System Center products and related business scenarios, ensuring that internal and external communication align with, and resonate with the target audience (e.g. sales, partners, customers, press).
. Provide web content for System Center products, related business scenarios, marketing campaigns and events.
. Develop and distribute product and campaign fulfillment materials (evaluation software, sales collateral, case studies, whitepaper, MS Press Books) as appropriate.
. Manage marketing and T&E budgets to plan.

Sonstige technische Bereiche - Microsoft Global Technical Support Center (Temp.) - Technical Service Coordinator

22.02.2007

Microsoft unternimmt derzeit umfangreiche Investitionen, um die Zufriedenheit seiner Partner weiter zu steigern. Als Teil einer weltweiten Initiative soll die Global Partner Support Delivery Group (GPSD) entscheidend dazu beitragen.
Eine wichtige Schlüsselfunktion, die Beziehung zu den Partnern weiter zu verbessern, spielen die Technical Service Coordinators (TSC).

Um den Bereich der Technical Service Coordination weiter auszubauen, suchen wir in München ab sofort engagierte Mitarbeiter/innen. Die Tätigkeit ist zeitlich zunächst auf 1,5 Jahre befristet, jedoch besteht die Möglichkeit einer späteren Festanstellung.

Sind Sie interessiert an einer spannenden und herausfordernen Tätigkeit?

Sie sind für unsere Gold Certified Partner der/die direkte Ansprechpartner/in, wenn es um technische Angelegenheiten geht. Sie bieten den Partnern konkrete Lösungen und Account Management an, indem Sie auf unsere umfassenden Support Erfahrungen (Informationen und Dokumentationen) zurückgreifen. Problem vermeidende technische Maßnahmen stehen dabei im Vordergrund, so daß der Partner für einen Problemfall bestmögich vorbereitet ist und geeignete Massnahmen zur Problembeseitung sowie Optimierung der IT Umgebung bei seinen Kunden durchführen kann.

Durch Ihr technisches Verständnis, organisatorischen Überblick, umfassende Kenntnis der Profile Ihrer Partner und den persönlichen Kontakt zu den Microsoft Support Mitarbeitern und anderen internen Abteilungen beschleunigen Sie den Lösungsprozess. Zusätzlich benötigte Services bieten Sie dem Partner gemeinsam mit unserer Services Sales Abteilung an.
Darüber hinaus sind Sie in der Lage, im Umgang mit kritischen Situationen auftretende Probleme durch Ihre soziale Kompetenz schnell und effizient zu lösen und involvierte Teams hierüber kontinuierlich zu informieren. Die Sicherstellung einer möglichst hohen Partnerzufriedenheit ist dabei Ihr vorrangigstes Anliegen.

Support - Temporary Customer Service and Support Communications Manager Consumer and Outsourcing

23.03.2007

Join the EMEA Customer Service and Support communications team and lead Microsofts efforts to change the way our Enterprise, Developers, IT Professionals and Small Medium Business customers think about and experience support services. The communications manager will own communications for the Director of Consumer and Outsourcing and provide overall direction on messaging and communications planned for the group. Consumer and Outsourcing is a core driver of CPE and enables the Microsoft strategy as a primary engineering capability for Microsoft customers worldwide. As the business expands globally, communications are increasingly crucial internally, across several key organizations and externally, across several market influencers.

Internal Communications and Speaking Engagements:

- Be responsible for the alignment, development, and execution of Consumer and Outsourcing communications under the CSS communications framework
- Participate in planning executive meetings and setting priorities with key stakeholders.
- Develop and manage an internal communication plan, in line with the Consumer and Outsourcing business plans focusing on the overall communications framework for CSS
- Manage the flow of information within Consumer and Outsourcing to ensure internal messages are targeted to the right people at the correct time through the most appropriate medium for each audience.
- Responsible for making decisions and providing guidance to Consumer and Outsourcing Leadership teams in relation to the internal communications strategy, vehicles and processes..
- Drive the implementation of communication skills training within Consumer and Outsourcing management.
- Manage all internal speaking events, build innovative and effective presentations that reinforce EMEA CSS key messages. Collect and analyze feedback and revise materials accordingly.
- Prepare key emails and supporting documents for regular business/strategy updates and Microsoft executive updates and adhere to a consistent writing style in all communications, working closely with the Leadership Team and EMEA CSS Communications Manager in developing and confirming key messages for communications.
- Coordinate case study promotions across groups within Microsoft to raise the awareness of Consumer and Outsourcing success stories.
- Partner with the Extended Consumer and Outsourcing Direct Reports and Worldwide Initiative Owners to stay abreast of business strategy and direction, and collaborate with peers to ensure consistent messaging across the regions. Ensure there is a communication plan in place for key Consumer and Outsourcing initiatives and provide communication/PR guidance to the initiative owners.
- Lead communications stream for high-profile, strategic projects with worldwide stakeholders focusing on the design on the communication plan and providing guidance on messaging.

External Communications and Speaking Engagements for Consumer and Outsourcing: Working closely with the EMEA CSS Communications Manager

- Consult with subsidiary and regional Communication/PR teams to effectively leverage Senior Management and provide assistance in developing external speaking opportunities. Reviews completed, briefing templates and talking points provided where needed.
- Manage all communications for external speaking events including customers, partners, and public relations.
- Consult with external event owners to understand the overall purpose, audience expectations, and Senior Management roles at the event. Review event materials, presentation decks, and talking points with Senior Management.
- Assist the Executive Assistant and Senior Management in both seeking speaking engagements and prioritizing engagement requests.

Marketing - Praktikantenplätze bei Microsoft Deutschland im Bereich Communications/PR (w/m)

20.03.2007

Wir suchen ab sofort und fortlaufend am Standort München Praktikantinnen und Praktikanten im Bereich Communications .

Wir bieten Ihnen einen attraktiven Praktikumsplatz im Team der Presse- und Öffentlichkeitsarbeit von Microsoft Deutschland. Standort ist unsere Deutschland-Zentrale in Unterschleißheim bei München. Die Presse- und Öffentlichkeitsarbeit bei Microsoft befasst sich mit Unternehmens- und Produktkommunikation, Interner Kommunikation sowie der Kommunikation unserer Citizenship-Projekte. Sie wirken mit bei der Konzeption und Organisation von Presseveranstaltungen, der Erstellung von Texten (von der Presseinformation bis zum Buchbeitrag), der Gestaltung unseres Web-Auftritts, bei der Organisation von Mitarbeiter-Events u.v.m. Sie müssen nicht Kaffee kochen und auch keine anderen -Frondienste- leisten. Wir wollen Ihre Kreativität, Ihre Kompetenz und Ihren Einsatzwillen! Die Praktikumsdauer sollte zwischen 3 - 6 Monaten liegen.

Support - Support Specialist (m/w) für Dynamics AX (Finance / Cost Accounting / Fixed Asset)

02.04.2007

Du siehst es als Anreiz, mit hoch motivierten Spezialisten zusammenzuarbeiten, ständig dazuzulernen und Ihr Wissen an unsere Partner/Kunden weiterzugeben?
Dann bist Du genau der/die Richtige für unser Dynamics AX Support Team In München.

Deine Aufgabe: 2nd Level Support. Dein Anspruch: höchste Kundenzufriedenheit. Du bist fachlich fit, ein extrovertierter Typ und verfügst über ein hohes Maß an Auffassungsgabe und Abstraktionsvermögen, um sich schnell auf die unterschiedlichsten Gesprächspartner und deren Fragen einstellen zu können.
Innerhalb der Finanzwelt ist Dir das Grundsätzliche bekannt und die verschiedenen Fachbegriffe nicht fremd.
Bereiche wie Kostenrechnung, Anlagenbuchhaltung und Lokale Gesetzmässigkeitenverstehst Du aus der Praxis gut.

Bereichsübergreifende Kooperation hier speziell mit Produktmanagement und Entwicklern in Deutschland, USA und Dänemark ist für Dich selbstverständlich.

Sales - Industry Business Development Manager - Financial Services

04.12.2006

Industry Business Development Manager - Financial Services

Location:
All EMEA HQ approved locations

The energy of a start-up company. The resources of a Fortune 500 leader

Business Unit:
Enterprise and Partner Group
This customer team oversees the companys relationships with major customers, as well as enterprise partners such as systems integrators, outsourcers, management consultancies, and technology vendors.

The Industry Business Development Manager (IBDM) is responsible for increasing the breadth of partner solutions addressing industry needs using the latest Microsoft technology thereby driving pull-through revenue for Microsoft throughout the Financial Services Industries.

Support - Tele Partner Technology Specialist (w/m)

05.03.2007

Microsoft is making significant investments in partner support and enablement. Part of these efforts will be driven by the Microsoft Global Partner Support Delivery Group (GPSD), which is responsible for measurable improvements in Partner Satisfaction. The newly created Presales Technical Support function will play a key role in the support of Microsoft Partners during the sales process.

To extend our activities in the area of Presales Technical support we are currently seeking new employees on a temporary basis.

Are you looking for an in interesting new challenge?

Presales Technical Support main role is to support Microsoft Partners in a manner that ensures the Partner are empowered with the information needed to make appropriate purchase decisions for themselves and for the Partners customers. The focus of the T-PTS is to act as a conduit for technical pre-sales and non-technical information for Microsoft Partners and ensuring a high partner satisfaction with the service.

- Technical pre-sales support includes answers to questions about product features, configuration, and compatibility.
- Non technical presale provides answers to sales-related questions including licensing and competitive analysis and positioning.

Pre-sales support professionals will be able to escalate highly complex and strategic competitive issues to Microsofts product teams as appropriate.

Support - Microsoft Support Post Resolution Assistant

25.01.2007

Microsoft Customer and Partner Technical Service and Support

- Follow up on solved but not closed support incidents by phone
- Managing Incoming Case volume and handle approprietly
- Focus on local country first, but cover whole EMEA

Finance - Temporary EMEA OEM Analyst (w/m)

28.03.2007

- Direct Finance support for the EMEA OEM General Manager, responsible for end to end OEM channel revenue (includes all Covered, Named and System Builder OEMs in EMEA)
- Supporting EMEA controller on integration between the WW OEM Finance team and the SMSG OEM Finance leads in the six EMEA Areas
- Provide insightful analysis of the business and competition, Understand competitive threats and assist in the development of responses
- Provide financial modeling and intelligence to support key marketing initiatives
- Help EMEA controller to drive the process related to sound financial management, including standardized management reporting and monthly revenue reports, forecasting accuracy, monthly results (both revenue and cost), quarterly business reviews, leadership team meetings, planning and budgeting
- Develop and/or execute unique quantitative and analytical projects and processes in conjunction with needs identified by business partners

Microsoft Stellenangebote

Support - Microsoft Dynamics Support Specialist - (Navision) - Fulltime (w/m)

Other technical areas - Developer Evangelist

Support - Support Specialist Dynamics NAVISION- finance

Sales - Service Executive Communication and Media Industry

Sales - MidMarket Breadth Account Manager

Support - Microsoft Support Specialist Dynamics - Parttime

Administration - Executive Assistant- Services Germany

Administration - SMSG New Hire Advisor

Sonstige technische Bereiche - Technical Account Manager Hamburg

Marketing - Temporäre Unterstützung im Bereich Marketing Operations (m/w)

Support - EMEA Response Management Program Support Specialist

Marketing - Academic Evangelist - Student Program (Elternzeitvertretung)

Sonstige technische Bereiche - Windows Media Center Test Engineer (m/w)

Marketing - Junior Solution Marketing Manager (w/m)

Consulting - Architectural Consultant

Sales - EMEA Retail & Hospitality Industry Business Development Manager

Other technical areas - EMEA Enterprise Technology Strategist - Management

Sales - EMEA Business Solutions Sales  Solution Architect

Sales - EMEA Business Solutions Sales  Financials Consultant

Consulting - Engagement Manager Consulting Services für Finanzen

Support - Premier Field Engineer -

Other technical areas - Dedicated Supportability Engineer (Hamburg)

Support - Partner Technical Lead Platforms

Marketing - Product Marketing Manager Office Transactional Business

Sales - Praktikant im Bereich Category Management Development (w/m)

Sales - Solution Sales Specialist - CATM (w/m)

Consulting - Application Development Consultant (Bad Homburg)

Support - Support Specialist Dynamics CRM (m/w)

Consulting - Business Consultant Microsoft Dynamics AX (m/f)

Consulting - Microsoft Dynamics Project Manager (m/f)

Other technical areas - Local Group Program Manager

Sales - Manager Licensing Competence Center

Administration - Temporäre Unterstützung im Bereich Community Services (w/m)

Sales - Technical Specialist Messaging - Lotus Notes Compete -

Support - Premier Field Engineer - MS Manageability Technologies - MS MOM

Marketing - Integrated Marketing Communication Manager

Administration - Temporary BG Business Planning Support (w/m)

Administration - Temporary GmbH Business Planning Support (w/m)

Administration - Qualitiy Rater Search (w/m)

Other technical areas - Technical Service Account Manager (TSAM)  in Germany (Munich) or Austria (Vienna)

Sales - OEM Device Solutions Sales Account Manager

Support - Support Specialist - Technical Support Centre Romania

Consulting - (Senior) Consultant SMS/MOM

Marketing - Marketing Manager (Search)

Sales - Content Partner Manager

Other technical areas - Dedicated Supportability Engineer (Bad Homburg)

Consulting - Consultant BI (m/f)

Marketing - Manager Infrastructure Group

Sales - Temporary Education Technology Advisor - mit Solution Fokus (w/m)

Consulting - Services Executive Public Sector (m/w)

Consulting - CEE Regional Technology Officer

Marketing - Audience Marketing Manager für IT-Architekten (m/w)

Administration - Team Assistent (w/m) für den Bereich SMS&P

Sales - Sales Operations / Inhouse Sales MBS (w/m)

Sonstige technische Bereiche - Technical Specialist Security / Neuss

Sonstige technische Bereiche - Technical Specialist Security / Bad Homburg

Sales - Account Manager Global Downstreams RL&S

Consulting - Engagement Manager im Bereich Premier Support (m/w)

Marketing - Marketing Progamm Manager / Marketing Spezialist (w/m) - Teilzeit 20 bis 30 Stunden

Sales - Partner Account Manager - Microsoft Business Solution

Sales - Vertriebsposition im Bereich Entwicklerlösungen (ALM/Visual Studio Team System) - München/Berlin

Consulting - Engagement Manager Consulting Services für BMW

Support - Temporary CSS Reporting Analyst (w/m)

Sonstige technische Bereiche - IT Pro Evangelist

Sales - Platform Strategy Advisor (Finanz und Versicherungsindustrie)

Sales - Government Licensing Sales Specialist (LSS)

Sales - Sr. Account Manager Alliances (m/w)

Sonstige technische Bereiche - Technical Account Manager Berlin

Support - Premier Field Engineer - MS Windows platform technologies- Active Directory

Administration - Voluntärstellen im Bereich Communications/PR (w/m)

Sales - MSTV Sales Engineer

Administration - Temporäre Mitarbeit / Praktikum im Bereich Contract Administration (w/m)

Support - Support Engineers / Microsoft Windows Server (w/m)

Sonstige technische Bereiche - Engagement Manager im Bereich Premier Support (m/w)

Marketing - Product Marketing Manager- Systems Management

Sonstige technische Bereiche - Microsoft Global Technical Support Center (Temp.) - Technical Service Coordinator

Support - Temporary Customer Service and Support Communications Manager Consumer and Outsourcing

Marketing - Praktikantenplätze bei Microsoft Deutschland im Bereich Communications/PR (w/m)

Support - Support Specialist (m/w) für Dynamics AX (Finance / Cost Accounting / Fixed Asset)

Sales - EMEA Business Solutions Sales Solution Architect

Sales - EMEA Business Solutions Sales Financials Consultant

Other technical areas - Technical Service Account Manager (TSAM) in Germany (Munich) or Austria (Vienna)