Microsoft Stellenangebote Sie können diesen Feed abonnieren, indem Sie mit der rechten Maustaste auf den Text unten klicken, die Verknüpfung kopieren und die URL in den Feedaggregator Ihrer Wahl einfügen. Diesen Feed abonnieren. Sales - Sales Solution Professional (m/f) for Unified Communications Veröffentlichung: 20.07.2009 Sales Solution Professional (m/f) for Unified Communications Location: Cologne. We are looking for a solution sales professional to support the Unified Communications („UC“) products (including Office Communications Server, Exchange, Office Live Meeting and Speech Server) in Germany. Candidates should have profound knowledge and experience within the server software and/or messaging infrastructure sector. Given the importance of our Voice/VoIP solution, sales experience with enterprise telecommunications (i.e. PBX, Voice Mail, Unified Messaging, /VoIP) and collaboration infrastructure is essential. This position will require extensive travel (30%) and report to the Unified Communications sales manager in Germany, situated in Bad Homburg or Cologne. The UC Solution Sales Professional is responsible to promote Microsoft Unified Communications solutions to existing and new customers through direct prospecting, leverage of existing account relationships, and through partners. This role serves as a key resource for the existing sales teams who will look for support in adding UC products to existing licensing agreements and identifying opportunities to add UC products into account plans. The UC Solution Sales Professional is a quota carrying role with incentive-based compensation and will play a key role in growing UC product sales in Germany. Responsibilities: Responsible for UC product focused sales engagement including opportunity generation and management, deal closing and measurement leading to continued growth in UC product revenue and account/territory/product penetration goals Responsible for achievement of specific UC vertical market sales plans by: - Prospecting, developing and closing sales opportunities in order to achieve the revenue objectives in the respective sectors. - Driving appropriate inclusion of UC products into account plans and volume licensing negotiations as possible - Training the account sales teams on the UC value proposition, including the features, benefits, profile of target decision-makers, and scenarios where Microsoft is most likely to win vs. competitor offerings Establish strong, long-term relationships with executives and decision makers within existing UC product customers: - Ensure high satisfaction with the quality of product, performance of the solution, and the health of the relationship with Microsoft - Secure the sufficient number of case studies and reference accounts for use in reference selling and marketing efforts Working closely with partners to prospect within their customer base and territories: - Ensuring partner follow-up of Microsoft-generated opportunities is fast and effective and help track partner activity to drive wins Be a thought leader in the UC sales strategy for the respective sectors. Develop best practices for sales and marketing and share those with other sectors Sales - Sales Manager for Consulting Services (m/f) for FSI & Process Veröffentlichung: 13.07.2009 Microsoft Services is the consulting and enterprise support division of Microsoft. We help businesses around the world get a maximized return on their investment in Microsoft products and technologies. This means not only helping with deploying and optimizing IT, but also helping businesses move forward with IT initiatives that deliver the most business value. The Sales Manager (m/f) is a highly motivated, result driven and dynamic leader that can motivate a team to drive new and renewal business of Microsoft Solutions and Offerings to our top customers helping them realize the potential use of their Microsoft products. Primary responsibilities include: Developing, coaching and maintaining a highly successful sales team that produces a healthy Microsoft Enterprise Services pipeline; Driving development of account business/growth plans; Increasing customer satisfaction; Meeting externally billed services revenue commitments; Involvement in offering deployment and sales readiness efforts; Partnering closely with the Enterprise Services Resource Practice Mangers, Enterprise and HQ Sales teams and Operations; and Managing the Enterprise sales efforts including enterprise annuity business, sales processing, sales forecasting, penetration tracking and reporting and overall sales execution for their area of responsibility. In addition, in order to understand the client business objectives, to ensure the delivery of quality services engagements, and to continuously benchmark and evolve the business over time, the Sales Manager (m/f) will drive interaction with clients at all levels of the organization. The leadership outcome should result in Services business growth and ultimately long-term, predictable revenue growth. Success is measured by Services Sales quota/plan and Rhythm of the Business Scorecard metrics that are met or exceeded (as defined by FY commitments; by meeting or exceeding sales team targets; by the effective use of empowerment; by demonstration of sound business judgment; and by positive feedback or scores/ratings on Manager Feedback and WHI (Workgroup Health Index). The Sales Manager (m/f) role adds value to customers by providing an executive presence and continuity to customers at the subsidiary or district level. Success in this regard is measured by customer satisfaction scores and anecdotal feedback, an expanded # of customer contacts and increased Services penetration into other areas of the customer’s business. Sales - Territory Services Executive (m/f) Veröffentlichung: 17.09.2009 Microsoft Services helps customers to realize their potential through innovation, accelerated adoption and productive use of Microsoft Technologies. We are strong customer advocates and Microsofts first and best partner to drive product improvement. We attract exceptional people that are passionate to serve customers and are trusted advisors of Microsoft technology. Job Overview: Microsoft Services Germany is looking for a Territory Service Executive responsible for selling consulting and support services to the vertical Retail, Logistic and Services (RLS). The Territory Service Executive is the key services contact in the Microsoft Account Team and supports the overall account planning process and customer relationship management. She/he is responsible for identifying and developing a value preposition, driven response, closing and expanding business in opportunities where the value of Microsofts involvement is clear and understood by our customers. Responsibilities: • The Territory Services Executive is responsible for only eight enterprise accounts (like Deutsche Post, SAP, Bearing Point, Rewe, Beiersdorf) • Developing and generating interest in Microsoft Services portfolio and capabilities, addressing the value linked to customer needs and articulate Microsofts competitive advantages in the marketplace • Understand our customers strategy and future business direction and proactively plan changes to move towards that vision • Ability to establish relationships at all levels of assigned accounts, ultimately becoming a strategic advisor on technology solutions • Building and managing a multi-million Euro services pipelinebased on compelling events, value proposition and close plans. • Drive for consistent and repeatable business in the selected accounts • Deliver regular sales forecasts and customer feedback on trends, opportunities and challenges • Owning the qualification of the services aspects including completion of the opportunity profile and performing the initial opportunity assessment • Supporting the account team in defining the evaluation plan for opportunities, conducting the initial risk assessment and establishing the bid team • Overall coordination of Services related efforts, development of the deployment strategy and working hand-in-hand with the Engagement Manager, Partner Team and Delivery in defining the Cost/Price and Statement of Work or Work Order • Conducting the required Microsoft internal proposal reviews • Overall coordination of all closing activities including commercial negotiation, getting contracts signed, allocating project resources with the help of the Resource Managers and project setup related activities Sales - Business Analyst (m/f) Veröffentlichung: 11.11.2009 Job description: Business Analyst im Sales Excellence Team der Enterprise and Partner Group As a Business Analyst, you will be reporting directly to the SET-lead. Your role is to - support SET-lead in preparing important reviews and events - support SET-lead and EPG Business Management team building and driving strategies - work together with EPG Business Management team to provide them with crucial business information - track Revenue goals, Scorecards, and other metrics for the whole group - conduct in-depth business analysis This requires, but is not limited to the following activities: - Support and take ownership of parts of the EPG - monthly business update and future years planning processes tied to Microsoft Germany GmbH and worldwide processes - Support the daily business with ad-hoc analysis and sustain transparency on key KPIs and metrics - Use of various tools - e.g. MS Sales, Siebel- to sustain transparency on overall business results Sales - Microsoft Pre-Sales Spezialist (m/w) für Banken und Versicherungen Veröffentlichung: 13.11.2009 Die Enterprise & Partner Group (EPG) der Microsoft Deutschland GmbH betreut u.a. die deutschen Banken und Versicherungen. Das Vertical FSI (Financal Services and Insurances) in der EPG sucht einen Pre-Sales Spezialisten (m/w) zur Komplettierung des Teams und freut sich auf Ihre Bewerbung. Der Pre-Sales Spezialisten (m/w) ist als Mitglied des Kern Vertriebsteams der hauptverantwortliche Ansprechpartner für Kunden und Partner bei allen technologischen Themen: • Management aller technischen Pre-Sales Ressourcen, die mit dem Account arbeiten z.B. Solution & Technical Specialists und Technical Account Manager • Koordination aller technologischen Aspekte des Relation • und Opportunity Managements • Hauptverantwortlicher im Team für das Thema Infrastructure Optimization • Support des Deployment der Kunden MS-Infrastruktur • Zuständigkeit für Security Mobilization/ Readiness • Unterstützung bei der Account Planning Der Pre-Sales Spezialisten (m/w) arbeitet sehr eng zusammen mit dem Account Manager (1:1 Verhältnis), den Spezialisten, Partnern und den Services Teams zusammen. Der Pre-Sales Spezialisten (m/w) sollte sich als Trusted Advisor auf der IT Decision Maker (ITDM) Ebene und der IT Professionals seiner Kunden positionieren. Um in diesem Umfeld erfolgreich zu sein, sollte der Pre-Sales Spezialisten (m/w) einen strategisch-technischen Schwerpunkt haben mit einem starken Business-Hintergrund. Außerdem sollte er/sie Erfahrungen haben im Kunden/Partner Geschäft rund um die Themen Core Infrastructure, Application und Collaboration Infrastructure. Der Pre-Sales Spezialisten (m/w) erläutert Microsoft-Strategien, leistet Pre-Sales-Support für unsere Produkte und zeigt unseren Kunden und Partnern Einsatzmöglichkeiten der Microsoft Produkte, wobei hier Return on Investment (ROI) • und Nutzenaspekte eigenständig und kundenspezifisch herauszuarbeiten sind. Mehrjährige Erfahrung im Branchensegment. Know How aus dem Bereich Financial Services bzw. direktes Kundenverständnis in diesem Segment sind wünschenswert. Unassigned - Support Specialist - Technical Support Centre Romania Veröffentlichung: 04.07.2006 For the Technical Support Centre Romania, Microsoft is looking for a Support Specialist (m/f). Start Date ASAP. The centre will provide technical service and support for Microsoft’s customers across Europe, the Middle East and Africa (EMEA). This position is based in Bucharest on an 1 year romanian contract! JOB Highlights • In-depth training. • Exposure to Microsoft technologies. • Access to emerging products and technologies created by Microsoft. • Developing product knowledge well above the average Administrator. JOB PROFILE • You provide and facilitate the delivery of responsive and reliable technical solutions and information to our major customers. • You solve complex level of problems, involving broad, in-depth product knowledge or in-depth product speciality redirected by Microsoft Customer Service Support (CSS) or escalated by our EMEA subsidiaries. • You provide solutions that satisfy our mainly German and French customers which will involve handling difficult situations (complaint handling, sensitive customer, mission critical support) • You build customer and partner loyalty through customer orientation, responsiveness and accountability. • You work in an international environment and collaborate with your team to provide high level support Customer Service & Support - Technical Sales Assistance – Partner Support (w/m) Veröffentlichung: 14.10.2009 Microsoft is making significant investments in partner support and enablement. Part of these efforts will be driven by the Microsoft Global Partner Support Delivery Group (GPS), which is responsible for measurable improvements in Partner Satisfaction. The newly created Presales Technical Support function will play a key role in the support of Microsoft Partners during the sales process. To extend our activities in the area of Presales Technical support we are currently seeking for a new employee on a full time basis and on a 12 months fixed term contract. Are you looking for an in interesting new challenge? Presales Technical Support main role is to support Microsoft Partners in a manner that ensures the Partner are empowered with the information needed to make appropriate purchase decisions for themselves and for the Partners customers. The focus of the T-PTS is to act as a conduit for technical pre-sales and non-technical information for Microsoft Partners and ensuring a high partner satisfaction with the service. - Technical pre-sales support includes answers to questions about product features, configuration, and compatibility. - Non technical presale provides answers to sales-related questions including licensing and competitive analysis and positioning. Pre-sales support professionals will be able to escalate highly complex and strategic competitive issues to Microsoft's product teams as appropriate. Customer Service & Support - Premier Field Engineer - Developer (m/f) Veröffentlichung: 10.08.2009 Location: Cologne pfeferred, Hamburg Role purpose: As part of the Customer Service and Support (CSS) the Premier Filed Engineering Services organization delivers reactive onsite and proactive Incident Prevention Services to MS PSfD customers and partners. The PFE engineers help Premier PSfD customers during all product development phases within the MS platform and developer product usage. The Support Service can be proactive for workshop and SKU service delivery and reactive as well as response on critical situations. Increase service availability for Microsoft’s PSfD Customers by providing proactive support consulting in a specific product or Technology area Key responsibilities: To provide Onsite Support Services for one or more Premier PSfD Accounts in Germany. You will be based in one of the Microsoft offices in Germany (Munich, Hamburg, Köln). Build very successful relationships with your customer through the delivery of a high-quality technical engagements and proactive services and make sure the engagement is a longer term engagement with one or more dedicated customer(s) or short-term demand-led on demand. Key Accountabilities • Deliver proactive onsite support/Workshops/consulting and knowledge transfer to the customer. • Drive on preventing incidents during your customer visits • Deliver standardized services and customized workshops. • Maintain deep knowledge of latest products and application development processes of PSfD Customers by continuously increasing technical knowledge. • Achieve high levels of customer satisfaction. • Deliver technical workshops, presentations and documents. • Collaborate with Microsoft teams to deliver a high quality service. • Work with Microsoft support engineers using knowledge of your customer’s environment to accelerate problem resolution. • Manage customer expectations and deliver a service in line with contractual obligations. • Develop and deliver new services to exceed customer expectations. • Take responsibility for the Microsoft engagement and your own self development. • Work within Microsoft account teams on strategic customer deployments which may extend Customer Service & Support - EMEA CSS Financial Analyst (m/w) Veröffentlichung: 28.09.2009 The Services Finance team contributes to the efficiency, profitability and growth of WW Services by ensuring financial accuracy and control, optimizing core financial and business processes and systems, and providing business intelligence and insight. Job description: The Financial Analyst is an active member of the Worldwide Customer Service and Support (CSS) Finance team in EMEA (Europe, Middle East and Africa) providing specific analytical and strategic support to the CSS Leadership Team. EMEA CSS is part of Microsoft’s worldwide business group of Services and is targeted to provide technical support to managed and unmanaged customers in the region. Working alongside the Financial Analyst for Commercial Technical Support (CTS), the role is to manage the provision of useful information that enables the CTS business to meet its objectives in a controlled way. While working remotely with the international leadership team, key deliverables from the Financial Analyst will be managing the orchestration of monthly and quarterly business reviews, providing business intelligence and supporting decision making processes based on both financial and operational metrics. Additionally, it may be required to work on specific projects to improve the processes, increase RoI or customer experience as well as performing other analysis to support the CTS EMEA controller in managing business performance. Key Accountabilities Monitoring financial, headcount close and cost control of CTS business segments, ensuring data quality while being able to address business or internal control issues to CTS EMEA controller and business owners. Requires effective liaison between Financial Analyst and local finance. Manage the forecasting process by using internal tools to put together operational, financial and headcount forecasts. Strong partnerships with the rest of the team in Europe and in the US are essential. Provision of ad-hoc reports and analysis on request. Support the EMEA CTS Controller with financial and operational insight into the responsible business segments. Customer Service & Support - Assistant Community and MVP Lead EMEA (m/w) Veröffentlichung: 30.09.2009 Job Description: The MVP Program within the CSS (Customer Support Services) and Community organization at Microsoft recognizes the most active experts in technical communities with the Microsoft Most Valuable Professional (MVP) award. With the MVP Award, we thank these inspiring individuals for representing the voice of thousands in the community through the powerful and independent feedback they give us, and for helping our customers maximize the potential of their software. (See http://mvp.support.microsoft.com/) The Assistant Community and MVP Lead will work in an international team, supporting MVP Leads in different countries in EMEA with the management of the MVP Program. This position is a temporary position. Regular activities include: Evaluation of contributions of top community contributors under consideration for the MVP Award (e.g. contributions in forums, blogs, newsgroups, events, etc.) Monitoring and reporting on goings-on in technical communities (events, current topics of conversation, top issues, etc.) Tracking program success and monthly reporting Supporting role in organizing community events Resolution of award program issues Monthly contributions to internal regional newsletter 1 2 3 4 Nächste >>