http://www.microsoft.com/government/_layouts/feed.aspx?xsl=1&web=/government/en-in/public-services/blog&page=922e5e09-84dd-4638-af64-99ec53a3638f&wp=7c3bb4fe-a610-494a-88e2-4e0f4f5f7cac&pageurl=/government/en-in/public-services/blog/Pages/default.aspx&pID=flt48Thoughts, comments, news, and reflection from the Microsoft Government team.60http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=306&aID=49Turkish cities are tapping into social media to improve services to their residents – see how one municipality made the move.Yasser Hassan, Government Industry Director, Middle East and Africa2013-05-14 17:08:57http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=298&aID=46With Windows 8 apps, your agency can deliver citizen services more efficiently and affordably. Here are a few great examples.David Burrows, Managing Director of Government Industry, Europe, Middle East & Africa 2013-04-26 15:48:15http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=293&aID=45Your employees and citizens are increasingly mobile – how will your agency respond? Here are three ways that smartphones and mobile apps may change how government works.Parul Bhandari, Government Industry Solutions Lead, Worldwide Public Sector2013-04-16 16:50:47http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=271&aID=85With stagnant or declining budgets and an ever-growing offender population, corrections agencies need to find all the efficiencies possible to do more with less. Recent examples from Illinois, Tennessee, and Maryland prove this point. Richard Zak, Industry Solutions Manager – Justice & Public Safety, Microsoft State & Local Government2013-03-05 16:06:45http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=245&aID=64The city of Charlotte, N.C., hosted one of the biggest events of 2012 – the Democratic National Convention. Learn how the city prepared for this momentous occasion, and managed the high volume of event permit requests related to the convention.Andy Pitman, Microsoft eGovernment Solutions 2013-01-17 14:37:19http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=242&aID=16In the midst of global urbanization and at a time of transformation for cities, read how a new organization is making it easier for cities around the world to collaborate and learn from one other’s experiences.Elias Ramos, Western Europe Government Director2013-01-15 13:48:16http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=240&aID=78As governments move more citizen services to ‘digital by default’, CRM technology can be a catalyst for this transition. In this post, we share three tips for successful CRM deployments, based on our conversations with dozens of customers.Michael Wignall, Public Sector Sales Lead - Dynamics, Microsoft UK2013-01-10 09:20:41http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=235&aID=3Cities are in the midst of a transformation when it comes to engaging citizens. In a time of increased connectivity, growing citizen demands, and shrinking budgets, what are some of the trends enabling "smart" cities to adapt?Joel Cherkis, General Manager, Worldwide Government and Security 2012-12-23 21:29:34http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=209&aID=62As governments face increased cost pressures and demands for citizens, how can they become more responsive and efficient? Read how one technology is helping organizations meet changing needs both today, and in the future.Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions2012-11-29 09:36:21http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=208&aID=6Read observations from the Smart City Expo World Congress that consider what truly makes for a “Smart City” and how a broad range of technologies can help cities reach their goals. This is the first post in a bi-weekly Monday series on cities.Eric Basha, Managing Director, Cities2012-11-26 13:45:23http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=182&aID=4Citizens expect higher levels of customer service from their governments than ever before. Learn how the City of Miami is addressing these demands, and generating revenue in the process.Michele Bedford Thistle, Marketing Manager, Worldwide Public Sector2012-10-09 10:36:43http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=171&aID=53Governments can realize greater returns (both from an economic and societal perspective) by investing in IT systems supporting citizen services and accountability.Lorenzo Madrid, Managing Director, Traffic & Public Transportation2012-09-13 14:06:05http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=169&aID=45Learn how Microsoft connects citizens with governments through open government initiatives.Parul Bhandari, Government Industry Solutions Lead, Worldwide Public Sector2012-09-06 12:36:30http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=164&aID=50Read this synopsis of the cover story from the summer issue of TOUCH magazine.Paul Hart, EMEA Public Sector Marketing Director 2012-08-23 10:08:01http://www.microsoft.com/government/en-in/public-services/blog/Pages/post.aspx?postID=144&aID=4Read this Q+A with a respected political entrepreneur to hear her views on hot topics in government.Michele Bedford Thistle, Marketing Manager, Worldwide Public Sector2012-07-05 12:57:50