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Microsoft for Public Safety & National Security

Emergency and Event Management

Emergency and Event Management

Respond to emergencies and manage complicated events with a single common operating picture shared with multiple agencies and stakeholders.

Whether in the planning stages or in the midst of an event, police, fire and rescue, and other public safety agencies need accurate, timely information to make decisions and coordinate responses. Microsoft and its partners can help you keep your communities safer with solutions that:

  • Create a dynamic common operating picture.
  • Communicate, share intelligence, and collaborate in real time.
  • Make informed decisions and coordinate responses.

Create a common operating picture

With a dynamic common operating picture, your agency can manage all phases of emergencies, including mitigation, preparedness, response, and recovery. Our solution can help you:

  • Assess potential emergencies and develop incident action plans (IAPs) by integrating dynamic data, such as locations, traffic, weather, with GIS data.*
  • Give local staff the ability to track developments, identify areas needing support, and monitor assets in the area, while populating mapping software with critical information.
  • Provide remote staff with timely insight to monitor the event without the need for excessive reporting by on-site staff.
  • Achieve timely situational awareness across all levels of the command chain.

* Geographic Information System capabilities are not available in all geographies. ​​​


Communicate, share intelligence, and collaborate

Real-time communication is critical during emergencies. Use our security-enhanced solution to share information and collaborate across agencies and help:

  • Give mobile first responders the ability to reach their colleagues and access information.*
  • Automate the management and sharing of inbound incident-based information across multiple agencies through collaboration and unified communications technology.
  • Provide familiar communication and collaboration tools, which minimizes learning time for first responders and support staff.

1Internet connection and appropriate device required. ​​​​​

Make informed decisions and coordinate responses

In emergencies or disasters, first responders might need to work in unfamiliar surroundings, with a damaged or inaccessible infrastructure. Establish a fully functional, on-site presence with common tools, standard practices, and shared operational data that help you:

  • Customize and develop computer-aided dispatch and location-based solutions that help first responders visualize information and intelligence, manage resources, and create immersive situational awareness.
  • Manage critical situations through a user interface that offers quick access to information using location-based, GIS-data mapping.*
  • Gather, combine, and analyze and share information for collaboration.

* Geographic Information System capabilities are not available in all geographies. ​​​

To learn more about Microsoft and partner solutions for emergency and event management, see the resources in the sidebar. Or, find a Microsoft Public Safety and National Security partner.

1 An appropriate device, Internet connection, and supported versions of Internet Explorer®, Firefox, or Safari browser are required. Access from mobile devices requires Wi-Fi capability or depends on network availability. Some mobile functionality requires Microsoft®Office Mobile 2010, which is included with specific releases of Windows Phones and Nokia phones. Office Mobile 2010 is not included in Office 2010 applications, suites, or Web Apps. There are some differences between the features of the Office Web Apps, Office Mobile 2010, and the Office 2010 applications.​​​