NYC Office of Emergency Management

11 July 2014
CityNext Solution Blog

A mobile first, cloud first approach for governments – Office 365, Azure and now Dynamics CRM

09 July 2014 | Curt Kolcun, Vice President, U.S. Public Sector
Microsoft announces updates that make the Microsoft cloud the most comprehensive solution for government

World Cities Summit 2014: Takeaways for city leaders

30 June 2014 | Joel Cherkis, General Manager, Worldwide Government
This year, 20,000 leaders from 118 countries convened in Singapore. We asked every mayor we met about their most pressing problems. Here are their Big 3.

Digital policing evolves in a new era of cyber crime

24 June 2014 | Martin Slijkhuis, Public Safety and National Security Industry Lead, Microsoft Western Europe
The WICLEIM2014 conference addresses law enforcement challenges in the 21st century

Building the ‘data dividend’ for citizens

23 June 2014 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
Smart cities around the world stand to gain $206 billion in value over the next four years by using the data they collect. Here are 4 areas with the biggest ROI.

Climate change: It’s your move

19 June 2014 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
A series of new climate-change reports illustrate, once and for all, that climate change is here. It’s real. And governments need to go green or go home. Here are 3 things you can do now.

The County of Los Angeles ensures cost savings, modernization, and compliance with Office 365 deployment

18 June 2014 | Michael Donlan, Vice President, U.S. State and Local Government Microsoft Corp.
The nation’s most populous county is moving 100,000 users to Microsoft’s cloud solution to better meet the needs of citizens and county employees.

Ohio department imagines a new approach to case management

16 June 2014 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
With its person-centric design philosophy, Ohio’s imagine system is making life better for disabled citizens and the caseworkers who serve them.

3 city-clusters that are shaping the future

11 June 2014 | Joel Cherkis, General Manager, Worldwide Government
What can we learn from a diamond, a triangle, and a diagonal? That the key to geometric growth and urban sustainability might be right next door.

Driving efficiency: How Australia manages roads across a million square miles

09 June 2014 | Mark Smith, National Practice Lead Microsoft Dynamics CRM, Birchman (an SMS Management & Technology Company)
When Western Australia rolled out a new system for managing 18,000 kilometers of roads, it set a new benchmark for maintaining a critical asset while meeting the needs of employees, citizens, and tourists.

Milwaukee County upgrades to Office 365 to improve internal collaboration and comply with U.S. privacy and security requirements

02 June 2014 | Michael Donlan, Vice President, U.S. State and Local Government Microsoft Corp.
The largest county in Wisconsin moves 3,375 employees to a Microsoft cloud solution, meeting CJIS and HIPAA standards.

University combines “information” and “technology” to reduce carbon emissions

27 May 2014 | Carlos Oliveira , Founder, Shaping Cloud
A renowned research university in England helps organizations calculate their carbon footprint and take small, informed steps toward a sustainable future.

Critical considerations for planning your IT security strategy

22 May 2014 | John Proctor, VP, Global Cyber Security, CGI
Cities collect a vast amount of sensitive data from citizens, remote workers, and city officials. Identity & Access Management (IAM) is the key to keeping data safe in a post-password, BYOD world.

5 characteristics that define a cloud

20 May 2014 | Dan Mannion, Director, Public Sector Cloud Strategy
What is the “cloud,” anyway? We all have our ideas, but the NIST has provided an actual definition based on 5 non-negotiable criteria.

3 ways to turn your data into gold

14 May 2014 | John Weigelt, National Technology Officer, Microsoft Canada
Every city has a massive amount of data at its fingertips. Here are three ways to transform the data you’re already collecting into economic gold.

3 ways to fund smart-city initiatives

12 May 2014 | Joel Cherkis, General Manager, Worldwide Government
With urbanization upon us, new ideas to help cities manage their growth emerge almost daily. Here are three ways to pay for them.

Enabling Mobility and Ensuring Compliance for San Bernardino County Sheriff’s Department

06 May 2014 | Michael Donlan, Vice President, U.S. State and Local Government Microsoft Corp.
With 29 cities under their remit, the largest county sheriff’s department in the U.S. deploys Microsoft Office 365 for secure collaboration and better response to citizen needs

Ensuring “Always On, No Matter What” Cloud Reliability

06 May 2014 | Michael Donlan, Vice President, U.S. State and Local Government Microsoft Corp.
New York’s Metropolitan Transit Authority Deploys Office 365 for Disaster Preparedness

How to reinvent citizen collaboration with CRM

21 April 2014 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
Cities have a lot to gain when they treat citizens and employees like customers. Here’s how customer relationship management solutions can help.

Managing a mobile workforce: think data, not just devices

18 April 2014 | Susie Adams, CTO, Microsoft Federal
In her keynote address at the 4th annual MobileGov Summit, Microsoft CTO Susie Adams shared strategies for keeping a mobile workforce productive, connected, and safe. Here are some excerpts.

Report from Federal Forum: making mobile make sense for government

17 April 2014 | Jane Boulware, VP, US Windows Devices
A mobile evangelist identifies some favorite Microsoft technologies that allow government agencies to welcome secure, mobile devices.

City Protocol Society: Helping cities evolve from intelligent organisms into sustainable ecosystems

16 April 2014 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
This start-up society is asking—and answering—the big question: What is an intelligent city, really? Find out what’s been missing in our answers so far.

City Protocol Society: Creating a lingua franca for cities

14 April 2014 | Dave Welsh , Corporate Standards at Microsoft
Burgeoning cities with stretched resources need to speak to each other and share learnings now more than ever. Learn how CPS aims to bridge the communication gap.

San Francisco City and County upgrade cloud email to Office 365 to support critical public safety requirements in the cloud

10 April 2014 | Michael Donlan, Vice President, U.S. State and Local Government Microsoft Corp.
City moves 29,000 employees to the cloud to reduce IT management costs and improve how key public-safety services—such as law enforcement, fire and rescue, and health—are delivered to citizens.

2020 vision: how our cities will look 60 months from now

07 April 2014 | John Weigelt, National Technology Officer, Microsoft Canada
Cities are quickly transforming their service delivery model, using the Internet of Things, Big Data, and a CRM mindset to treat citizens like customers and create better places to live.

6 questions to ask your IT staff about data security in the cloud

02 April 2014 | Dan Mannion, Director, Public Sector Cloud Strategy
Before you deploy a national cloud, go ahead and put your IT team on the spot. Their response to these 6 questions will determine your level of readiness for a national cloud deployment.

Mecklenburg County places bet on Microsoft trifecta and wins big

01 April 2014 | Michael Donlan, Vice President, U.S. State and Local Government Microsoft Corp.
North Carolina county finds $3.2 million in quick savings with 3 Microsoft products—and gets employees excited to come to work.

How the University of Strasbourg centralized facility management across a 60-mile campus

31 March 2014 | Lane Swensen, Senior Product Marketing Specialist, Software, Invensys
University in France brings its 16th century campus into the 21st century, creating a state-of-the-art environment for faculty, students, and staff.

3 keys to launching a citizen-service revolution

26 March 2014 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
Within five years, the world’s best cities will wholly transform their approach to citizen services. Will you be one of those cities? If so, you’re probably already addressing these three capabilities.

The cloud-based information hub that saves tax payers millions

24 March 2014 | Howard Hughes, Senior Vice President and General Manager of HP Enterprise Services, EMEA
Technology pays dividends for citizens, business professionals and, increasingly, the public sector. The proof comes from local governments worldwide, where IT is delivering significant returns on investment.

5 considerations before deploying open data standards

21 March 2014 | Ian Kalin, Director of Open Data, Socrata
Cities have a lot to gain from open data standards. Here are the questions most city leaders are asking before they launch a standardization initiative.

Information services turn Big Data into big insights for cities

19 March 2014 | Charles Jennings, CEO, Swan Island Networks
Data is flowing like lifeblood through your city—from 911 calls, traffic sensors, crime reports, and countless other sources. Start connecting the dots among data sources and you might be amazed at what you learn.

3 ways Data as a Service (DaaS) helps cities run better

17 March 2014 | Joel Cherkis, General Manager, Worldwide Government
With its promise of delivering data access to anyone, anywhere, DaaS is an opportunity whose time has come. Discover the three ways it improves city operations.

3 open-data challenges and how to overcome them

12 March 2014 | Parul Bhandari, Government Lead, Open Data and Big Data
Although governments worldwide have now opened up some 1 million data sets, challenges remain. Here are the top 3 and how to deal with them.

Custom apps: What to know when you roll your own

06 March 2014 | John Weigelt, National Technology Officer, Microsoft Canada
When the IT teams says, “There’s no app for that,” you may need to create your own. Luckily, others have gone down this path, and their roadmap can help you get there.

4 governments that are doing CRM right

04 March 2014 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
Citizen relationship management is a hot topic this week at Convergence 2014, where governments can learn from the best of the best.

3 first steps for building a hybrid national cloud

03 March 2014 | Dan Mannion, Director, Public Sector Cloud Strategy
Hybrid cloud is an idea whose time has come, but for most governments, the first steps are the hardest.

3 lessons in mobility from Europe’s governments

26 February 2014 | David Burrows, Managing Director of Government Industry, Europe, Middle East & Africa
There’s more to mobility than devices and apps. Here are three little-known success factors used by European governments to enable mobility for citizens and employees.

Online forum: insights for transforming into a lean, modern agency

25 February 2014 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
Every government agency wants to run more efficiently, but sometimes the gap between innovation and transformation is too big a leap. This forum will help close the gap.

4 ways the world’s utilities must evolve

21 February 2014 | Bill Mitchel, Senior Director for Microsoft’s World Wide Public Sector team
The word from the DistribuTECH conference: utilities are at a tipping point in their use of Big Data and analytics, devices, social media, and the cloud.

Mobility first: 4 simple steps to connect your city and its workers

18 February 2014 | Joel Cherkis, General Manager, Worldwide Government
If there’s a device in every pocket, how is it possible that millions of government workers are untethered for much of their workday? Here are 4 steps to keep your city and its remote workers connected.

Breakthrough year for public/private collaboration in emergencies?

12 February 2014 | Charles Jennings, CEO, Swan Island Networks
No government can fully prepare for events like the recent ice storm that hit Atlanta, but with better public/private collaboration, emergency response can be much improved. Here’s one way to make it happen.

Mobility in cities: 3 amazing apps to transform the way you work

10 February 2014 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
Mobile apps change lives. Learn about three apps that promise to bring real value to your city government.

Cloud OS Network: 5 important things to know

05 February 2014 | Dan Mannion, Director, Public Sector Cloud Strategy
Microsoft’s new global cloud consortium launched in December. Here are the top-five questions government leaders are asking.

Turn transportation data into happier citizens and a better city

31 January 2014 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
Find out how new business intelligence tools are turning city transportation data into intelligent systems that make citizens happier and cities more livable.

E-transformation: 6 questions for Hamburg’s CIO

28 January 2014 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
Jörn Riedel, CIO of the city of Hamburg, talks to Microsoft on Government about his city’s efforts to fundamentally transform and improve service delivery to citizens.

3 groups are winning big in the cloud

22 January 2014 | Hany Morcos, Cloud Technologies Director, Microsoft Middle East and Africa
Countries worldwide are getting their productivity and collaboration software from the cloud and bringing economic benefits and efficiency gains to diverse groups. Here are three big winners.

4 keys to government workplace modernization

20 January 2014 | John Weigelt, National Technology Officer, Microsoft Canada
When governments run like modern businesses, service quality improves—and citizens notice.

3 reasons governments must modernize now

15 January 2014 | John Weigelt, National Technology Officer, Microsoft Canada
Governments, like businesses, need to evolve to stay viable and competitive. Here are 3 reasons why budget-conscious governments need to start modernizing, and fast.

The 4 pillars of e-participation

13 January 2014 | R. Erdem Erkul, Regional National Plan Manager, Microsoft Middle East and Africa
Fundamental to future democracies, e-participation is a new government mandate. Discover 4 essential shifts you must make now.

Looking back and ahead: IT trends to watch

08 January 2014 | Joel Cherkis, General Manager, Worldwide Government
As the calendar turns, we take a look at 7 IT trends that are transforming the future of the world’s cities.

Why the world comes to Barcelona

18 December 2013 | Joel Cherkis, General Manager, Worldwide Government
9,000 visitors. 300 cities. This year’s Smart City Expo immersed mayors in real-life solutions to their cities’ toughest challenges.

Microsoft helps NORAD capture the magic of tracking Santa's journey

18 December 2013 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
Santa goes high-tech with 3D, touch-enabled NORAD Tracks Santa website

Panama: A cultural shift in service

16 December 2013 | Ángel L. Pérez, Vice President, Rock Solid Technologies, Inc.
Learn how a 3-1-1 solution built on Microsoft Dynamics CRM revolutionized the way the government of Panama connects with its citizens.

3 marks of a successful city operations center

09 December 2013 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
Centralized command is the key to running a large event—or a growing city. Here are the 3 areas that successful cities and their operations teams focus on.

Accessible technology: Make sure you measure up

04 December 2013 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
Around the International Day of Persons with Disabilities, it’s time to assess your progress and explore three pivotal areas for improvement.

How to choose the right national cloud service provider

02 December 2013 | Dan Mannion, Director, Public Sector Cloud Strategy
Success in the cloud depends on finding the right partner. Let this checklist of 6 items be your guide.

Government on the Move

27 November 2013 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
U.S. governments get mobile and connect with citizens

French Ministry of Education takes collaboration to the next step

27 November 2013 | Monique Mulder, VP Government, CGI
Project Pléïade transforms how central administration staff and regional education authorities collaborate, enabling them to work more closely together.

Charlotte puts its best foot forward for the DNC

26 November 2013 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
The eyes of the world were on Charlotte for the 2012 Democratic National Convention. Here’s how the city made the most of its time in the spotlight.

Making mobility a reality in Hamburg

22 November 2013 | Magdalena Theisen, Business Development Manager, Germany Public Sector, Microsoft
Need to mobilize thousands of workers across as many hectares? No problem. Just follow the Hamburg Port Authority’s lead.

6 months to 100 transportation apps

21 November 2013 | David Burrows, Managing Director of Government Industry, Europe, Middle East & Africa
How do you ignite innovation on a city budget? Learn how Manchester, England, did just that by moving its data to the cloud and giving it to developers.

Inside Barcelona: A future city shares its secrets

20 November 2013 | Joel Cherkis, General Manager, Worldwide Government
If you’re looking for ways to build your city of the future, look no further than Barcelona. Discover why city leaders worldwide come here for answers.

Microsoft Government Virtual Summit: Transform & Guide Your Organization

15 November 2013 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
Join us December 10th, 2013 for the Microsoft Government Virtual Summit, hosted with American City & Country, and streaming live from the Microsoft Studios.

Smart City Expo: Helping cities change the world

14 November 2013 | Joel Cherkis, General Manager, Worldwide Government
Next week, leaders will gather in Barcelona to discuss the future of cities. Find out what’s happening and how to be part of it all.

State and Local Governments Reap Benefits of Technology to Transform Cities

13 November 2013 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
The 2013 Congress of Cities and Exposition brings together city leaders from across the United States. Find out how state and local governments are on the leading edge of progress.

Three FAQs for your national cloud rollout

06 November 2013 | Dan Mannion, Director, Public Sector Cloud Strategy
I’ve probably heard a thousand questions from government leaders who are planning a national cloud deployment. Here are the top three.

Tel Aviv: 4 months to a sustainable future

05 November 2013 | Maor David-Pur, Government SSP, Microsoft Israel
One of the world’s most innovative cities transformed its service delivery model to stay ahead of the coming population boom. Here’s how they did it in record time.

Technology is a catalyst for building innovative and people-centred cities across Asia

04 November 2013 | Vijay Jagannathan, Secretary General, CityNet
A new narrative for Asian urbanization: focus on boundless opportunities and appetite for change

Big Data’s big moment: Turning data into better places to live

30 October 2013 | Joel Cherkis, General Manager, Worldwide Government
Cities collect tons of data points. Discover five huge opportunities for governments that start connecting the dots right now.

How Frankfurt is doing “new with less”

28 October 2013 | Joel Cherkis, General Manager, Worldwide Government
Building a brighter future begins with innovation. See how Frankfurt and others are using it to create a better life for all.

How China is connecting a billion-plus citizens with the world’s longest high-speed rail line

25 October 2013 | Lane Swensen, Senior Product Marketing Specialist, Software, Invensys
The first 75 miles debuted with the 2008 Beijing Olympics. At full build-out in 2020, the network will span 7,500 miles and 800 stations, all controlled by Invensys software

Microsoft Office 365 now available for use by California law enforcement agencies

23 October 2013 | Michael Donlan, Vice President, U.S. State and Local Government Microsoft Corp.
California state Office 365 customers can now have law enforcement agencies use Microsoft Office 365 thanks to it meeting FBI CJIS Security Policy requirements

Office 365 approved for purchase by the Department of Defense for e-mail and calendaring, unified capabilities and collaboration

21 October 2013 | Curt Kolcun, Vice President, U.S. Public Sector
The United States Department of Defense is evolving and advancing their use of technology. Discover how Office 365 fits in the equation.

Four keys to government cyber security

20 October 2013 | Dr. Andrew Hawkins, Managing Director, Public Safety and Justice, Worldwide Public Sector, Microsoft Corporation
To battle rising cyber crime, Poland launched a multipronged attack. See how they did it, and get some ideas for safeguarding your own systems.

How three governments are beating the budget crisis

16 October 2013 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
Challenging situations require creative solutions. Discover three governments that rise above with innovative thinking.

It’s cyber security month. Is your backdoor locked?

14 October 2013 | John Weigelt, National Technology Officer, Microsoft Canada
Cyber security is part technology and part personal initiative. Here are three actions you can take right now to make your agency cyber-secure.

Citizen services in Barcelona: now it’s personal

09 October 2013 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
Barcelona is working to become one of the world’s leading smart cities. To get there, they’re building personal relationships between the city, its citizens, and their devices.

The fastest path to ROI in the national cloud

07 October 2013 | Dan Mannion, Director, Public Sector Cloud Strategy
National clouds are all the rage, but how to pay for it? Here are 3 best practices to make it pay for itself.

Coming soon: Government-focused cloud services

07 October 2013 | Susie Adams, CTO, Microsoft Federal
U.S. government agencies can realize benefits of the cloud with government-specific environment

Uncovering the real ROI of innovative city technologies

04 October 2013 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
Efficiency, sustainability, convenience, and better quality of life. Those are just a few of the benefits that intelligent systems bring to today's cities.

Empowering local governments with technology to transform Africa’s cities

03 October 2013 | Jean Pierre Elong Mbassi , Secretary General, United Cities and Local Governments Africa
Memorandum of Understanding between Microsoft and the United Cities and Local Governments of Africa to shape urban future of cities across Africa

Greetings from Ecuador

02 October 2013 | Kathryn Willson, Director, Cities Solutions, Microsoft Corporation
Once a city on the brink, beautiful Quito is riding a wave of urban renewal as host of this year’s Meeting of Digital Cities.

IT/OT convergence: Big impact for smarter cities

30 September 2013 | Jeff Meyers, Smart Grid Strategy and Development
Operations Technology (OT) is getting smarter all the time. A thoughtful approach will ensure that cities can leverage the benefits of IT-enhanced OT.

Security of Windows Azure vetted by federal board

30 September 2013 | Joel Cherkis, General Manager, Worldwide Government
Today marks an important day here at Microsoft. Microsoft’s cloud infrastructure and Windows Azure public cloud solution is the first joint infrastructure and platform...

Preparing cities for mass urbanization

25 September 2013 | Joel Cherkis, General Manager, Worldwide Government
All around the world, people are flocking to cities. Here are three essential areas that need to be modernized to make your city ready.

Shared service delivery: 4 tactics from the private sector

23 September 2013 | John Weigelt, National Technology Officer, Microsoft Canada
Businesses have learned how to trim expenses with a shared-services model. Government agencies can do the same with these four practices.

Smart building management goes mobile

19 September 2013 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
Whether used in a single building or deployed citywide, smart-building mobile apps deliver data—and savings—where it counts.

Wipro: How to keep workers productive in a BYOD world

16 September 2013 | Vinay Bhatia, Solution Architect, Wipro Technologies
Government workers bring their own devices to work, just like the rest of the world. Here are three ways Windows 8 keeps them productive.

Collaborative transformation: 2 visionary cities lead the way

11 September 2013 | Joel Cherkis, General Manager, Worldwide Government
Cities around the world are entering a new era of open communication between citizens, businesses, and government leaders. Here are two cities that are driving the conversation.

Open Data, open arms: Welcome to the era of transparent government

09 September 2013 | Parul Bhandari, Government Lead, Open Data and Big Data
The Open Data movement is unstoppable. Here are 4 things that successful government agencies are doing to make it work.

Five steps to developing a Smart City platform

04 September 2013 | Gary Wachowicz, Industry Managing Director, Worldwide Public Sector
Modernization. Urbanization. Austerity. The world’s cities are under pressure. Discover their holy grail and how to get it.

6 things you must know about the national cloud

02 September 2013 | Dan Mannion, Director, Public Sector Cloud Strategy
National cloud is coming, if not for you then for a government next door. Here are six things to know about a global transformation that’s already underway.

Is cyber resilience part of your business case yet?

28 August 2013 | Patrick de Graaf , Senior Consultant, Capgemini Consulting
Don’t leave your cyber security to chance. It’s time to make the case for investing in cyber resilience as a strategic priority.

Growing jobs and innovation using a 3P approach

26 August 2013 | John Weigelt, National Technology Officer, Microsoft Canada
What would happen if governments invested their dollars like startups? I asked entrepreneurs to weigh in, and they identified three guideposts.

Why business models matter

21 August 2013 | Scott F. Selby, Director, Global Government Affairs, Microsoft Legal and Corporate Affairs
Who are your technology suppliers really working for, and why? To find out, follow the money.

Modern service delivery: Spain automates and earns international recognition

19 August 2013 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
A regional authority reinvented service delivery, eliminating metric tons of CO2 and saving millions of euros a year. Citizens are happy, officials are thrilled, and the UN took notice—here’s why.

Empowering citizens for positive change

14 August 2013 | Joel Cherkis, General Manager, Worldwide Government
Governments create a win-win outcome when they connect public-service strategies with the public’s desire to live in a great community. The proof is in your local landfill.

Bloomington, Illinois: fast track to modernization

12 August 2013 | Chris Foreman, CEO, AvePoint Public Sector, Inc.
The city of Bloomington needed to modernize operations without losing data or disrupting city services. SharePoint and a migration platform from AvePoint made it happen in one day.

National cloud approach #3: just buy it

07 August 2013 | Dan Mannion, Director, Public Sector Cloud Strategy
Why build it when you can buy it? Large governments like to go down the procurement path for all sorts of services. But when it comes to the cloud, fewer than one in ten have made it work.

Lessons from Detroit: a new city rises up

05 August 2013 | John Weigelt, National Technology Officer, Microsoft Canada
Detroit is both a cautionary tale and a lesson in survival for the world’s cities. Here are three things to remember—and emulate—as Detroit gets back on its feet.

Significant efficiency gains for Denmark’s public sector

31 July 2013 | Halvor Walla, Strategy Director, Software Innovation
Denmark goes digital, reduces paper use by 75%, and targets savings of 3 billion kroner.

A decision-making framework for public procurement

29 July 2013 | Scott F. Selby, Director, Global Government Affairs, Microsoft Legal and Corporate Affairs
Well-defined policy takes the complexity and guesswork out of tech buying. Here are three guidelines to help you buy right.

Takeaways from the “How Green is the Internet?” summit

24 July 2013 | Mark Aggar, Senior Director, Environmental Sustainability, Technology Policy Group
The debate is on about the Internet’s greenness, but one thing is certain: Internet economies thrive. See what this means to governments.

Brazil awes citizens with fast, efficient services

22 July 2013 | Lorenzo Madrid, Managing Director, Traffic & Public Transportation
Progressive “shock management” process is transforming government services—and impressing citizens—by combining personal service with technology.

Hackathon aims to improve voter experience in NYC

18 July 2013 | Andy Pitman, Microsoft eGovernment Solutions
Microsoft and PEW Charitable Trusts’ Voting Information Project (VIP) will bring developers and designers together for a hackathon in New York City on August 2-3. This event will help generate socially innovative applications to improve the voting...

How to empower a mobile workforce

17 July 2013 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
For dispersed workforces, mobility is the key to productivity. Here’s one city that’s riding mobile adoption into the future.

Building a partnership for better cities

15 July 2013 | Joel Cherkis, General Manager, Worldwide Government
Cities represent a new frontier that’s evolving and growing at a record pace, with challenges to match. Can technology help local governments keep up?

Focus on people first—and cities will thrive

10 July 2013 | Orlando Ayala, Chairman, Emerging Markets
Vast, unlocked human potential exists in cities around the globe. Tap into that power to create a city that thrives.

Three ways Open Data is changing the world

10 July 2013 | Safouen Rabah, VP of Product, Socrata
The Open Data movement is triggering a sea change in how governments and citizens interact. Here are three examples.

National cloud approach #2: Roll your own

03 July 2013 | Dan Mannion, Director, Public Sector Cloud Strategy
Nearly one-third of the world’s governments act as their own cloud service provider. Here is why, how, and what it takes to stand-up your own national cloud.

Three priorities for Dynamic Leaders

01 July 2013 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
Dynamic Leaders are just that: dynamic, decisive, proactive. See how their secret technology weapon fuels fast, informed decisions.

Maximize your IT energy efficiency to save money—and the planet

26 June 2013 | Mark Aggar, Senior Director, Environmental Sustainability, Technology Policy Group
For leading public sector organizations, going green means saving green. Learn the top three strategies they’re using today.

It’s a mixed source world

24 June 2013 | Scott F. Selby, Director, Global Government Affairs, Microsoft Legal and Corporate Affairs
The complex landscape of open and fixed source technologies offers more choice, new challenges, and fresh opportunities. Are you making the most of it?

Microsoft announces new CRM app store for government organizations and schools of all sizes

20 June 2013 | Michael Batt, Senior Director Dynamic CRM for State & Local Government, Education and Healthcare, Microsoft
Microsoft Dynamics announces a new online application store dedicated to government and public sector solutions based on the Microsoft Dynamics CRM platform. The CRM App Store for Dynamics provides customers with an easy “Click, Try, and Buy” experience.

Lessons from Bogotá: Three keys to ensure access for the disabled

19 June 2013 | James Thurston, Director of International Accessibility Policy, Microsoft Trustworthy Computing Group
A disability causes enough hurdles, so Colombia’s Ministry of Technology is working to bring down barriers for citizens with disabilities. Three factors set them up for success.

eGov transformation: a priority whose time has come

17 June 2013 | Jose Antonio Ondiviela, Western Europe Industry Market Development Manager
eGov initiatives can transform how a city government operates—but only if the city is all in. It takes both a front-end and back-end investment to truly transform how a city works.

Maximizing DoD IT to serve the Mission: an interview with JIEDDO CIO James Craft

13 June 2013 | Gary Danoff, Microsoft DoD Account Executive
Learn how CIO James Craft of the Joint Improvised Explosive Device Defeat Organization (JIEDDO) is leveraging emerging technology to drive down IT costs while empowering new capabilities that are helping warfighters save lives.

Salute to excellence: Awards shine spotlight on public sector

12 June 2013 | Joel Cherkis, General Manager, Worldwide Government
Everybody wins when new ideas and best practices for improving government are shared. So each year, the U.N. uses its global spotlight to give props where props are due.

Big weather, big data, and that little device you carry

10 June 2013 | Mark Gayler, Open Software Evangelist, Microsoft
Forecast: nice and cloudy. Especially in the UK, where an innovative cloud solution brings the government’s massive weather data to citizens and their many devices.

The what, why, and how of government-sponsored national clouds

05 June 2013 | Dan Mannion, Director, Public Sector Cloud Strategy
Your central government is moving to the cloud, that’s decided. But how? Get the little-known facts on one approach—a government-sponsored cloud—and decide if it’s right for you.

Citizen connection is the hidden phase in emergency management planning

04 June 2013 | Richard Zak, Industry Solutions Manager – Justice & Public Safety, Microsoft State & Local Government
Emergency management professionals look at many aspects of communities, citizens, events, and resources as part of their planning but there’s a critical...

How you can become a Dynamic Government

03 June 2013 | Kirsten Edmondson Wolfe, Global Industry Director for Public Sector for Microsoft Business Solutions
Agility and responsiveness are essential to governments’ success. See how you can step fully into the digital age—and become a Dynamic Government—with Microsoft Dynamics AX.

Accelerating urban development and innovation in African cities

29 May 2013 | Dr. Zaki Khoury , Regional Manager, International Organizations, Middle East & Africa
The African Development Bank (AfDB) turns to the cloud to solve infrastructure, climate change, and governance challenges for Africa’s cities. It starts with a management strategy—and a dashboard.

Unlocking the value of Big Data

27 May 2013 | Joel Cherkis, General Manager, Worldwide Government
Armed with powerful new tools, government agencies are discovering riches in their data resources for deeper insights, greater efficiency, and cost savings

The right balance: A fresh approach to tech procurement

22 May 2013 | Scott F. Selby, Director, Global Government Affairs, Microsoft Legal and Corporate Affairs
Starting with an open mind and objective criteria, you can guide your decision-making processes through the complexities of the mixed-source technology marketplace—and achieve more successful, cost-effective solutions.

Big data without the big expense

21 May 2013 | Ted Malone, Big Data Architecture lead for Microsoft Federal
The “big” in big data often translates to “complex” and “expensive” for CIOs, but government agencies are increasingly taking advantage of the private cloud, and software tools they already own, to uncover the big data insights they need in a cost-...

A six-point criteria for your effective use of city sensors

20 May 2013 | Jose Antonio Ondiviela, Western Europe Industry Market Development Manager
IT can help cities enhance the quality of life for their citizens. But just because data is increasingly affordable to gather, it doesn’t mean you should be installing sensors on every corner. Consider these six criteria when deciding how to deploy sensor

Utilizing “little data” for corrections intelligence

16 May 2013 | Richard Zak, Industry Solutions Manager – Justice & Public Safety, Microsoft State & Local Government
Corrections agencies are tasked with keeping their facilities secure, safe, and efficient. In this post, learn how they are using “little data,” or data they already have, as a criminal intelligence resource to stop criminal activities inside prisons.

Social media drives citizen interactions

15 May 2013 | Yasser Hassan, Government Industry Director, Middle East and Africa
Turkish cities are tapping into social media to improve services to their residents – see how one municipality made the move.

How two agencies turned Azure into agility

13 May 2013 | Maor David-Pur, Government SSP, Microsoft Israel
Two Israeli government agencies find that cloud services help them turn blue-sky thinking into efficient IT solutions.

Technology to Help Fight Poverty in Asia and the Pacific

08 May 2013 | Frank McCosker, Managing Director, Multilateral and Bilateral Organisations, Public Sector
Regional leaders gathered in Delhi last week for the 46th Annual Meeting of Asian Development Bank (ADB) to discuss how to reduce poverty, increase economic opportunities and promote sustainable growth in Asia Pacific.

Smart buildings save energy and money

06 May 2013 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
Going green is here to stay—and smart cities around the world are getting on board. Let us show you how to green your city’s buildings for huge environmental and bottom-line impacts.

Three approaches to national cloud strategy

01 May 2013 | Dan Mannion, Director, Public Sector Cloud Strategy
When moving to the cloud, it’s hard to know where to begin. But no need to start from scratch—here are three proven strategies already in use.

Help your citizens help themselves

29 April 2013 | David Burrows, Managing Director of Government Industry, Europe, Middle East & Africa
With Windows 8 apps, your agency can deliver citizen services more efficiently and affordably. Here are a few great examples.

Rome wasn’t built in a day

22 April 2013 | Joel Cherkis, General Manager, Worldwide Government
"Smart cities" are coming, but they are likely to evolve over time, not spring up overnight. See how Varburg, Sweden, took the first step with minimal investment.

Government gets lean and modern through CRM technology

18 April 2013 | Amir Capriles, General Manager, U.S. Public Sector for Microsoft Dynamics
In the face of extreme budget challenges, learn how defense and national security agencies are leveraging the power of CRM technology to save money, drive new efficiencies, and improve citizen services.

How will mobility change the way you work?

17 April 2013 | Parul Bhandari, Government Lead, Open Data and Big Data
Your employees and citizens are increasingly mobile – how will your agency respond? Here are three ways that smartphones and mobile apps may change how government works.

Three reasons to make the leap from Windows XP

15 April 2013 | John Weigelt, National Technology Officer, Microsoft Canada
Is your agency still using Windows XP? Yikes! Here are three compelling reasons to move to a 21st-century operating system.

Top three challenges of moving to the cloud

10 April 2013 | Kellie Ann Chainier, Director of Office Regulatory and Policy Strategy, Worldwide Public Sector
Cloud computing has a huge upside for government agencies, but the transition isn't all sunshine and roses. Check out our strategies for managing three key concerns.

The unsung heroes in building better cities

08 April 2013 | Marianne Janik, Senior Director Public Sector, Germany
Government officials must be smart to build better cities, but your IT software doesn't always have to be.

Consolidation and the cloud transform Bulgarian government

03 April 2013 | David Burrows, Managing Director of Government Industry, Europe, Middle East & Africa
Is your organization focused on cutting IT costs? For the government of Bulgaria, the secret was consolidating physical servers and embracing the cloud, which helped maximize resources to better serve its citizens.

Where were you when Windows XP launched?

01 April 2013 | Marco Manuello, Windows and Device Strategy lead for Worldwide Public Sector
Launched in 2001, Windows XP is one of the most successful and beloved versions of our Windows operating system. But XP is officially retiring in 2014. In this post, we look at the world back in 2001, and explain why it’s time for a change.

Secure mobility, simplified

26 March 2013 | Kent Cunningham, Chief Technology Officer, Microsoft Federal, Civilian and Healthcare
Government workers want to use their own devices, and agency IT leaders have to maintain security. Learn how the latest mobility management tools are making BYOD a secure, and simplified reality.

Three factors driving cloud adoption in government

25 March 2013 | Joel Cherkis, General Manager, Worldwide Government
The cloud is prevalent in government today, but that wasn’t always the case. Learn about three factors that have catalyzed the adoption of cloud in government, why they’re important, and what it means for the future.

Workers at Australian city council get productivity refresh

20 March 2013 | Michele Bedford Thistle, Business Manager, Government, National Security, and International Organizations, Worldwide Public Sector
Pioneering an enterprise network telephony solution, a city council in Australia reduced its costs by 75 percent and built a more mobile, productive and collaborative workforce with support for anywhere, anytime working.

Department of Veterans Affairs Wins Customer Excellence Award

20 March 2013 | David Willis, Vice President, US Dynamics
This week at Convergence 2013, the U.S. Department of Veteran Affairs was recognized as the Microsoft Dynamics Customer Excellence Award Winner in Federal Government for the real impact it is delivering to veterans and their beneficiaries.

Using social networking to protect the planet

18 March 2013 | Brad Coughlan, National Government Industry Manager, Microsoft Australia
Earth Hour brings the world together for one hour each year to raise awareness about climate change. With a staff of eight and a movement that reaches hundreds of millions globally, learn how the campaign uses Yammer to organize worldwide.

The world beyond email: collaboration tools find a home in the cloud

14 March 2013 | Keith Olinger, Senior Director, U.S. State and Local Government
Email in the cloud is a good start, but it’s just one component of an agency’s collaboration toolset. Learn why the entire collaboration suite makes sense in the cloud, and why seamless integration is essential

A $14 trillion call to action on climate change

13 March 2013 | Joel Cherkis, General Manager, Worldwide Government
At this year’s World Economic Forum (WEF), a WEF-commissioned report called for a $14 trillion investment in greening the global economy to safeguard our future from the threat of climate change. Learn how government IT factors into the picture.