Government agencies have to do “new with less”, while at the same time engaging with their citizens in a meaningful way. One important way to engage citizens and transform the way governments function is through the power of mobility.
With mobile devices such as sensors, smartphones, and tablets, cities can reach citizens anywhere, on any screen. Citizen-centric apps enable people to directly engage and interact with their city governments for key services. Enterprise-grade mobile devices also give government employees remote access to systems from any location, improving productivity and responsiveness.
Last week in New York, Microsoft highlighted how mobility is transforming businesses across the country, including government agencies. Being able to easily connect with colleagues and citizens while in the office or on the go empowers government employees to do their job more effectively.
Here are some notable examples:
Using Accela’s Civic Hero app, citizens can report non-emergency community issues to their local government, such as graffiti, potholes, or damaged property.
The iLink Systems Situational Awareness Framework Windows 8 app helps officers or employees from global relief organizations track their crew, convoys and assets across the world. The app also reports on the status of each one of these resources. The Esri ArcGIS app features a gallery of maps that highlight relevant demographic, commercial, and environmental topics. It also includes end-to-end view of assets to improve government workers and officials’ ability to plan for emergencies.
For more examples of transformation in the government mobility space, read a blog post on the Vertical Industries Blog.
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